Definitions and overview of Organizational Development

Chaitra Herur

What we shall learn

Early definitions of OD Most accepted definition Characteristics of OD Models of consultation

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Early Definitions
Beckard, 1969, Organizational Development is an effort, Planned, Organization-wide, and managed from the top to increase the organization effectiveness and health through planned

interventions in the organizations processes using

behavioral- science knowledge.

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Early Definition
Cummings and Worley, 1993 Organizational Development is a systematic application of behavioral science knowledge to the planned development and reinforcement of organizational strategies, structures, and

processes for improving an organizations effectiveness.

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Insights of Definitions
Organizational Development, Applies behavioral science to achieve planned change Target the total organization or system Systematically critique how they are doing to learn how to do better Process for improving process Achieve congruence among the components of the organization such as strategy, structure, culture and processes Developing the organizations self-renewing capacity
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Most accepted Definition of OD

Organizational development is a long-term effort, led and

supported by top management to improve an organizations

visioning, empowerment, learning and problem-solving

processes, through an ongoing collaborative management of organizations culture- with special emphasis on the culture of intact work teams and other team configurations- using the consultant-facilitator role and the theory teams and other of applied behavioral science, including action research.
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Characteristics of OD

Focuses on culture and processes Collaboration between organization leaders and members Teams of all kind are particularly important for accomplishing tasks and are targets for OD activities Focuses on human and social side of the organization and also intervene in the technological and structural sides Participation and involvement in problem solving and decision making Focuses on total system change and views organizations as complex social system A win-win solution
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Models of consultation- OD

Purchase of expertise model Doctor-patient model Process consultation model

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Purchase of expertise model

Identify a need for information or expertise organization cannot supply hires a consultant to meet the need
Example: Survey the employee & give recommendations

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Doctor-patient model

Symptom of deficiency is detected Consultant employed to diagnose the problem for

deficiency A course of action/ remedy is prescribed

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Process consultation model

Consultant works with the leader and group Diagnose S/W Develop action plan

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Thank you