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    Business engineering (BE) examines and redesigns business processes to change how a company works, with a focus on customers and integrating departments. Successful BE requires experienced leadership, open communication, and using technology innovatively to focus on compelling reasons for changing processes rather than just cutting costs. Information technology can benefit BE by increasing revenue, reducing costs, and gaining market share, if the business model is good and systems are integrated to maintain productivity gains from organizational changes.

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    Business engineering (BE) examines and redesigns business processes to change how a company works, with a focus on customers and integrating departments. Successful BE requires experienced leadership, open communication, and using technology innovatively to focus on compelling reasons for changing processes rather than just cutting costs. Information technology can benefit BE by increasing revenue, reducing costs, and gaining market share, if the business model is good and systems are integrated to maintain productivity gains from organizational changes.

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    5 views5 pages

    CH 1

    Uploaded by

    api-3734769
    Business engineering (BE) examines and redesigns business processes to change how a company works, with a focus on customers and integrating departments. Successful BE requires experienced leadership, open communication, and using technology innovatively to focus on compelling reasons for changing processes rather than just cutting costs. Information technology can benefit BE by increasing revenue, reducing costs, and gaining market share, if the business model is good and systems are integrated to maintain productivity gains from organizational changes.

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    of 5

    Business Engineering and

    Enterprise Optimization

    Business Engineering (BE)


    • Changing the way a company works

    Business Process Reengineering (BPR)


    • Examine and redesign business processes

    Business Engineering and


    Enterprise Optimization

    BE
    • An intersection between IT and BPR
    • Changing focus from cutting to restructuring

    1
    Business Engineering and
    Enterprise Optimization

    Elements of BE
    • Customer in focus
    • Makes organizations rethink processes
    • Integration of departments

    Business Engineering and


    Enterprise Optimization

    Requirements for successful BE


    • Focus on compelling reasons for changing
    business processes
    • Experienced and qualified leadership
    • Open communication between management and
    staff
    • Technology used in innovative ways

    2
    Business Engineering and
    Enterprise Optimization

    How to be unsuccessful with BE


    • Lack of knowledge about the company’s business
    processes
    • IT department sees benefits but can’t lead the BE
    • Fixing business processes rather than
    reengineering

    Business Engineering and


    Enterprise Optimization

    Possible benefits of IT in BE
    • Increased revenue per sale
    • Reduced backoffice costs
    • Increased market share
    Depend on
    • The underlying business model has to be good

    3
    Business Engineering and
    Enterprise Optimization

    Importance of IT integration
    • Systems not integrated negate gain in productivity
    • Consider new software in view of organization
    change

    Business Engineering and


    Enterprise Optimization

    SAP/R3
    • Client/Server system
    • Widely used with BE
    • Based on blueprints/best practise

    4
    Business Engineering and
    Enterprise Optimization

    Why BE/Business optimization?


    • Respond to customer demands
    And – as always
    • Maximize value, minimize cost

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