Monday, April 30, 2012

Faculty Of Information Technology

Page: 1

My Background

Name: Nguyen Thi Thanh Tam Faculty: o to quc t, IT Email: ttamdtu@gmail.com Cell: 0958262005 Subject: Software Engineering (Cng Ngh Phn mm) Study Fields: Software Engineering, DataBase, Web & Ecommerce, Application Implementation, Manangement Information Systems

Sunday, August 17,2008

Faculty Of Information Technology

Page: 2/41

Gii thiu hc phn

Tn hc phn: H thng thng tin qun l S n v hc trnh: 3 tn ch (Tng ng 36h l thuyt + 18h thc hnh) Gii thiu s lc: - H thng thng tin c vai tr quan trng trong cng tc qun l thng qua vic cung cp thng tin cho nh qun l ra quyt nh - Mn hc nhm cung cp cho sinh vin nhng hiu bit v HTTT Qun l to li th cnh tranh, hiu cc qu trnh QL d liu, vin thng, Internet, thng mi v cc h thng thng tin s dng trong doanh nghip. Xy dng & lp k hoch pht trin CNTT trong doanh nghip.
Sunday, August 17,2008
Faculty Of Information Technology
Page: 3/41

Mc tiu ca hc phn
Nm vng cc khi nim, vai tr ca cc loi HTTT Qun l gn lin vi vic to u th cnh tranh cho doanh nghip ni chung v hot ng kinh doanh qua mng Internet ni ring Hiu r s gn kt ca cc HTTT v tc dng ca chng n hot ng v c cu t chc ca doanh nghip

Hiu c yu cu t ra vi cc doanh nghip khi u t vo CNTT nhm to ra v duy tr kh nng cnh tranh trong mi trng kinh t
Lp k hoch pht trin mt h thng thng tin trong doanh nghip

Sunday, August 17,2008

Faculty Of Information Technology

Page: 4/41

K nng
Xc nh h thng thng tin no s c p dng cho loi doanh nghip no. Xy dng b ti liu c t yu cu, c t chc nng cho tng h thng. Phn tch v nh gi bi ton t ra t ti liu c t yu cu v ti liu c t chc nng. Phn tch v thit k mt h thng thng tin n gin. Thit k c s d liu n gin da vo bng ti liu phn tch v thit k h thng thng tin. Thit k v ci t h thng thng tin t ng ho cng vic vn phng.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 5/41

Thi
Thy c tm quan trng v li ch ca cng ngh thng tin trong cng tc qun l ca cc doanh nghip. C tm nhn v lun thc y qu trnh tin hc ho cho cc doanh nghip sn xut. Nhn thc c vai tr chin lc ca cc H thng thng tin qun l trong hot ng sn xut kinh doanh bng cch h tr qu trnh ra quyt nh v to ra li th cnh tranh cho t chc.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 6/41

Ni dung ca hc phn
Hc phn bao gm 8 chng
CHNG I. TNG QUAN V H THNG THNG TIN QUN L CHNG II. NG DNG CNTT, TO U TH CNH TRANH CHO DOANH NGHIP CHNG III. CC THNH PHN C BN CA HTTT V VAI TR CA HTTT TRONG T CHC DOANH CHNG IV. CC H THNG THNG TIN CHNG V. PHN TCH KH THI V PHN TCH QU TRNH. CHNG VI. THIT K CSDL. CHNG VII. XY DNG V PHT TRIN H THNG THNG TIN CHNG VIII. THNG MI IN T: CHIN LC PHT TRIN TRONG THI K MI
Sunday, August 17,2008
Faculty Of Information Technology
Page: 7/41

Ti liu hc tp
Ti liu chnh: [1 ] B slides bi ging HTTT Qun l , Nguyn Th Thanh Tm, 2009 Ti liu tham kho: [2] Bi ging HTTT qun l, PhmTh Thanh Hng v Phm Minh Tun, NXB Khoa hc k thut, 2007 [3] Bi ging HTTT qun l, Nguyn Th Thanh Tm, i hc Duy Tn, 2009 [4] Bi ging PTTK H Thng, PGS- TS Phan Huy Khnh, ai hc Nng [5] Phn tch, thit k, h thng thng tin qun l, C.Smart R.Sims,2001 (bn dch ca Ng Trung Vit) [6] Phn tch v thit k Tin hc h thng qun l - kinh doanh - nghip v, Ng Trung Vit, Nh xut bn Giao thng vn ti, 2000. [7] Information Systems Foundation of E-Business, Steven Alter, Prentice Hall, 2002 [8] Management Information Systems, Managing the Digital Firm. 9th edition, Laudon, K C and Laudon, J.P., Prentice Hall, New Jersey, 2006 Website

Sunday, August 17,2008

Faculty Of Information Technology

Page: 8/41

Nhim v ca sinh vin

Yu cu sinh vin d >80% thi gian trn lp Sinh vin hon tt cc bi thc hnh , bi tp nh v mt bi tp ln (c tnh vo im kim tra thc hnh) Ngoi thi gian trn lp sinh vin cn b tr thi gian lm vic nh, th vin, phng lab hon thnh bi tp mn hc.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 9/41

Kim tra nh gi

IM THNG XUYN LN LP (45%) 1. Chuyn cn 2. im kim tra gia k 4. Hot ng lp 5. Thc hnh project nhm IM THI KT THC HC PHN (55%)

10% 10% 5% 20%

Sunday, August 17,2008

Faculty Of Information Technology

Page: 10/41

Chng 1. TNG QUAN H THNG THNG TIN QUN L

Mc ch: Chng ny cung cp mt s khi nim c bn lin quan n h thng thng tin v nhng nh hng ca h thng thng tin i vi qun l doanh nghip.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 11/41

Chng 1. TNG QUAN V H THNG THNG TIN

Thi i thng tin l g?

Cc loi thng tin trong doanh nghip

H thng thng tin qun l

Phn loi cc h thng thng tin qun l

Vai tr v tc ng ca h thng thng tin trong doanh nghip Xu hng pht trin ca h thng thng tin

Sunday, August 17,2008

Faculty Of Information Technology

Page: 12/41

Chng 1. TNG QUAN V H THNG THNG TIN

1.1. Thi i thng tin l g? Thng mi int (TMT) Giao tip trc tip Mi trng lm vic o Nn kinh t da trn mong mun ca ngi tiu dng

Sunday, August 17,2008

Faculty Of Information Technology

Page: 13/41

Chng 1. TNG QUAN V H THNG THNG TIN c im c bn ca thi i CNTT

Xut hin da trn s xut hin ca cc hot ng x hi da trn nn tng thng tin Kinh doanh trong thi i thng tin ph thuc vo cng ngh thng tin c s dng thc hin cng vic kinh doanh Nng sut lao ng ca qu trnh sn xut tng ln mt cch nhanh chng Hiu qu s dng cng ngh thng tin xc nh s thnh cng trong thi i thng tin Cng ngh thng tin c mt trong mi sn phm v dch v

Sunday, August 17,2008

Faculty Of Information Technology

Page: 14/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip
D liu v thng tin ? Cc c tnh ca thng tin
o tin cy oTnh y oTnh thch hp v d hiu oTnh an ton oTnh kp thi

Sunday, August 17,2008

Faculty Of Information Technology

Page: 15/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip Cc dng thng tin trong doanh nghip Thng tin chin lc (Strategic Information) - Nhng chnh sch lu di ca mt doanh nghip. - N l mi quan tm ch yu ca cc nh qun l cao cp. Bn cht: -Thng tin chin lc l nhng thng tin lin quan n vic lp k hoch lu di - Thit lp cc d n v a ra nhng c s d bo cho s pht trin tng lai. - Phn ln cc thng tin chin lc u xut pht t nhng s kin hoc nhng ngun d liu khng c t nhng qu trnh x l thng tin trn my tnh.

Sunday, August 17,2008

Faculty Of Information Technology
Page: 16/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip Cc dng thng tin trong doanh nghip Thng tin chin lc (Strategic Information) - V d: Chnh ph: -Nghin cu v dn c -Nhng ngun lc c gi tr i vi quc gia -S liu thng k v cn cn thu chi v u t nc ngoi, Doanh nghip: - Tim nng th trng - Cch thc thm nhp th trng - Chi ph cho nguyn vt liu - Pht trin sn phm - Thay i v nng sut lao ng

Sunday, August 17,2008

Faculty Of Information Technology
Page: 17/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip Cc dng thng tin trong doanh nghip Thng tin chin thut (Tactical Information) Cc quyt nh chin thut c a ra thng xuyn hn nhm p ng nhu cu hot ng v hon thin h thng

V d: - Chn gi bn sn phm - Tuyn dng nhn s tm thi - Thay i cch cung ng nguyn vt liu

Sunday, August 17,2008

Faculty Of Information Technology

Page: 18/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip Cc dng thng tin trong doanh nghip Thng tin tc nghip (Operational Information) - Do nhn vin trong x nghip thc hin hng ngy

V d: - Gi th t giao dch - Son tho ha n - Thu nhn thng tin khch hng, sn phm

Sunday, August 17,2008

Faculty Of Information Technology

Page: 19/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip

M hnh mc quyt nh ca HTTT Qun l

Quyt nh

Cp chin lc (lnh o) Cp chin thut

Thng tin

Thng tin Quyt nh

Cp tc nghip

Quyt nh
Cp x l giao dch

Thng tin

D liu

D liu

D liu

Sunday, August 17,2008

Faculty Of Information Technology

Page: 20/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip Cc ngun thng tin ca doanh nghip Ngun thng tin ngoi - nh hng ca nh nc - Lut thu, lut mi trng, quy ch bo h - Thng tin v th trng v hot ng ca cc i th cnh tranh, cc i tc, cc xu hng thay i, Cc i tng cung cp thng tin bao gm: - Khch hng - i th cnh tranh - Doanh nghip c lin quan - Doanh nghip s cnh tranh - Cc nh cung cp - Cc t chc ca chnh ph Sunday, August 17,2008 Ngun thng tin ni tiOf Information Technology Page: 21/41 Faculty ca doanh nghip

Chng 1. TNG QUAN V H THNG THNG TIN 1.2. Cc loi thng tin trong doanh nghip Cc ngun thng tin ca doanh nghip Ngun thng tin ni ti ca doanh nghip - Thng tin quan trng t h thng s sch v cc bo co kinh doanh thng k ca cc doanh nghip.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 22/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l H thng? Theo ngha rng nht, mt h thng l mt nhm cc thnh t tc ng qua li ln nhau t c mc ch. C nhiu loi h thng khc nhau nh h thng sinh hc, h thng thin vn, h thng nguyn t, h thng x hi

V d:

- H thng in li -H thng nc sinh hot thnh ph - H thng dch v mua bn hng -H thng in thoi -H thng kinh t

Sunday, August 17,2008

Faculty Of Information Technology

Page: 23/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l Cc thnh phn c bn ca h thng:
Bin ca h thng Trng thi, hnh vi Qu trnh bin i u vo Cc phn t T chc cc phn t u ra
Mc tiu

Mi trng

Sunday, August 17,2008

Faculty Of Information Technology

Page: 24/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l L mt h thng chc nng thc hin: - Thu thp, x l, lu tr v cung cp thng tin h tr vic ra quyt nh - iu khin, phn tch cc vn , v hin th cc vn phc tp trong mt t chc.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 25/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l Cc chc nng chnh ca h thng thng tin
MI TRNG Khch hng

T CHC Lu tr thng tin x l v thu thp

H THNG THNG TIN

Ngi cung cp

Nhp d liu

X l d liu Phn tch Sp xp Tnh ton

Xut d liu

Cc hng iu chnh

Phn hi

i th cnh tranh

i th cnh tranh

Sunday, August 17,2008

Faculty Of Information Technology

Page: 26/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.4. Phn loi cc h thng thng tin qun l

Phn loi theo cp ng dng

CC NHM S DNG Cp lnh o

CC DNG THNG TIN Cp chin lc

Cp chin thut Cp chuyn gia

Qun l cp trung gian Ngi nghin cu

Cp tc nghip hnh

Qun l iu

Hnh 1.2. Cc dng h thng thng tin theo cp s dng

Bn hng Sn xut v marketing

Ti chnh

k ton

Nhn lc

Sunday, August 17,2008

Faculty Of Information Technology

Page: 27/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l Phn loi theo cp ng dng H thng thng tin cp tc nghip - Tr gip cc cp qun l bc thp nh trng nhm, qun c...trong vic theo di cc hot ng v giao dch c bn ca doanh nghip nh bn hng, ho n, tin mt, tin lng, ph duyt vay n, v lu thng nguyn vt liu trong nh my.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 28/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l Phn loi theo cp ng dng H thng thng tin cp tc nghip - Mc ch chnh : tr li cc cu hi thng thng v gim st lu lng giao dich trong doanh nghip. Cn bao nhiu sn phm tn kho? Anh X lnh lng cha? tr li nhng cu hi dng ny, thng tin thng phi chnh xc, cp nht thng xuyn, v d s dng. V d: -H thng lu cc khon rt tin khi ti khon ngn hng t 1 my rt tin t ng (ATM) - H thng theo di gi lm vic ca cng nhn ti nh my.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 29/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l Phn loi theo cp ng dng H thng thng tin cp chuyn gia - Cung cp kin thc v d liu cho nhng ngi nghin cu trong mt t chc. - Mc ch ca h thng ny l gip cc doanh nghip pht trin cc kin thc mi, thit k sn phm, phn phi thng tin, v x l cc cng vic hng ngy trong doanh nghip.

Sunday, August 17,2008

Faculty Of Information Technology

Page: 30/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l Phn loi theo cp ng dng H thng thng tin cp chin thut - H tr iu khin, qun l, to quyt nh, v tin hnh cc hot ng ca cc nh qun l cp trung gian. - Gip cc nh qun l nh gi c tnh trng lm vic xem c ang trong tnh trng tt hay khng. - Cc thng tin cung cp ch yu thng qua cc bo co hng thng, hng qu, hng nm v.v... V d: H thng qun l cng tc ph bo co v ton b chi ph i li, n , tip khch ca cc nhn vin phng ban ca cng ty, nh du nhng trng hp m chi ph thc vt qu ngn qu.

Sunday, August 17,2008

Faculty Of Information Technology
Page: 31/41

Chng 1. TNG QUAN V H THNG THNG TIN 1.3. H thng thng tin qun l Phn loi theo cp ng dng H thng thng tin cp chin lc - Gip cc nh qun l cp cao x l v a ra cc hng chin lc cng nh cc xu hng pht trin lu di. - Mc ch: Gip cho doanh nghip c kh nng thch ng tt nht vi nhng thay i trong mi trng. V d:- Doanh nghip cn tuyn thm bao nhiu nhn cng trong vng 5 nm ti? - Xu hng gi thnh nguyn vt liu u vo v lu di s l g, v cng ty s chu c mc chi ph no? - Nn sn xut sn phm no sau 5 nm ti?

Sunday, August 17,2008

Faculty Of Information Technology

Page: 32/41

Bi tp v Tho lun
Chia sinh vin thnh nhm. 5SV/nhm Trnh by v nhng tc ng ca CNTT ti mt trong cc ngnh sau
Dch v ti chnh Chm sc sc khe Sn xut Dch v gii tr nghe nhn Gio dc Bn l Du lch v khch sn

Sunday, August 17,2008

Faculty Of Information Technology

Page: 33/41

Sunday, August 17,2008

Faculty Of Information Technology

Page: 34/41

Cu hi v n tp
1. Th no l HTTT? Mt HTTT c nht thit phi s dng my tnh hay khng? 2. D liu v thng tin khc nhau nh th no? 3. Trong doanh nghip c nhng dng thng tin v doanh nghip c th thu thp nhng thng tin t nhng ngun no? 4. HTTTQL c lm gim s ngi qun l cc cp khng? 5. Doanh nghip s phi i u vi nhng kh khn g m HTTTQL v s pht trin cng ngh thng tin em ti? 6. HTTTQL c th em li nhng li ch g cho doanh nghip? 7. Cc doanh nghip c th hiu nh th no v nhu cu kinh doanh v cc h thng trong mi trng kinh doanh ton cu? 8. Cc doanh nghip c th p dng cng ngh thng tin t c nhng mc tiu kinh doanh m h t ra nh th no? 9. Cc HTTT c th phn loi theo nhng tiu ch no? Hy nu cc dng HTTT m anh/ch bit. 10. Trong tng lai, cc doanh nghip c th p dng cc thnh tu ca cng ngh thng tin v truyn thng trong lnh vc no? 11. C ngi cho rng, phn ln nhng kh khn m chng ta gp vi HTTTQL s bin mt khi my tnh tr nn nhanh hn v r hn. Anh/ch c thng nht vi kin khng?

Sunday, August 17,2008

Faculty Of Information Technology

Page: 35/41