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Chico 16
Chico 16
vent vent
State State
lnstance
Types
lnstance
Types
ventType
System Desc
ventType
System Desc
lnstance Type: SNMP Device
lnstance: "Router"
lnstance Type: SNMP Device
lnstance: "Router"
Osmius Features
12
nstance : Everything you want to monitor.
Service : A group of nstances
SLA : $ervice Level Agrement
$ervices should accomplish $LAs
asy to ntegrate with the business...
"eta Router
"Alpha Host
ntranet
$ervice
....
ntranet D
Exchange $rv
"Gamma Host
$LA Gold
These services must be each
month:
Availability
99.999%
Ok $tate
95.999%
$LA Gold
These services must be each
month:
Availability
99.999%
Ok $tate
95.999%
Down: less than 10 minutes per week Down: less than 10 minutes per week
Osmius Features
Service Oriented
Service Service
Mean Time Between:
Failures - Recovery
Mean Time Between:
Failures - Recovery
Availability
30 days
Availability
30 days
Service
vents
Service
vents
Osmius Features
Defining SLAs
SLA Targets SLA Targets
Osmius Features
Tracking SLAs: ontroI PaneI
Osmius Features
16
Subscriptions : Every thing you want to informed about.
Even when you are out of office.
Subs. hanneI : You can be notified in several ways...
y e-mail.
y $M$. y Jabber. Using Asterisk
y a new travel ticketing in the
Help Desk.
asy to be informed... notifications
otification
Types
$ubscription
"notify me when
Channel
"by
e-mail
$M$
Time shifts
"if am in
....
$ervice Availability
Changes
nstance $tate
Change
nstance $tate
Change
$LA
ntranet
$ervice
X
orking time
ot orking time
Out of office
Jabber
Y
Osmius Features
IobaI State : Overall system mark between 0 and 100
ased on $ervice state and
availability.
Each service is weighted based on
$LAs targets.
Can be used to track system
evolution.
e notified when it's below 0.
asy to be informed... gIobaI state
17
Osmius Features
oncept : You don't need to know exactly the CPU load
on
day February, 16
th
2007 at 03:00 a.m.
The older the data the lesser the detail you need.
5 minutes ago : Exact
CPU Load
Last week : Hourly
average
Last year : Daily
average
More than two years : Doesn't matter!
Osmius parameters:
umber of days to delete data.
umber of days to group events: one average per
day.
asy to ... maintain
18
Osmius Features
Osmius automatically takes care of these parameters:
E : umber of days to Erase data.
D : Group events one per day.
H : Group events one per hour.
asy to ... maintain
19
CPU LOAD
TUX host
Today: Max. deta Today: Max. deta No Data No Data 1/day 1/day 1/hour 1/hour
D H
Osmius Features
orreIation :
f last event from HO$T01 instance was CPULOAD
with
state critical and a new event with the same type
arrives
only want to see one row if the state is also critical.
f a new event informs that ROUTER is up and ok,
please remove both events from "active view.
nstance $tate and $ervice $tate is calculated from
state
of active events.
The Active Events view should be clean.
asy to ... maintain. orreIation
20
Osmius Features
asy to ... maintain. orreIation
21