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    Koketso Bertha Morake's curriculum vitae provides details about her education and employment history. She completed grade 12 in 2007, obtaining qualifications in English, Setswana, and Afrikaans. She later earned a National Certificate in Financial Advisory Services from Milpark Business School with 131 credits. Her employment experience includes working as a customer consultant for Standard Bank from 2009 to 2010, where she made outbound calls and ensured customer incidents were logged. References are provided.

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    Koketso Bertha Morake's curriculum vitae provides details about her education and employment history. She completed grade 12 in 2007, obtaining qualifications in English, Setswana, and Afrikaans. She later earned a National Certificate in Financial Advisory Services from Milpark Business School with 131 credits. Her employment experience includes working as a customer consultant for Standard Bank from 2009 to 2010, where she made outbound calls and ensured customer incidents were logged. References are provided.

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    26 views2 pages

    Koketso's CV

    Uploaded by

    mmapulavilakazi24
    Koketso Bertha Morake's curriculum vitae provides details about her education and employment history. She completed grade 12 in 2007, obtaining qualifications in English, Setswana, and Afrikaans. She later earned a National Certificate in Financial Advisory Services from Milpark Business School with 131 credits. Her employment experience includes working as a customer consultant for Standard Bank from 2009 to 2010, where she made outbound calls and ensured customer incidents were logged. References are provided.

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    of 2

    CURRICULUM VITAE OF

    KOKETSO BERTHA MORAKE


    PERSONAL DETAILS
    Surname First Names Date of Birth Identity Number Gender Marital Status Dependants Languages Residential Address Contacts Morake Koketso Bertha 07 June 1989 890607 0270 087 Female Single One Tswana, S. Sotho & English 236 Leeuw Street Kagiso 1 Mogale City, 1754 073 8944 768/ 0731554675

    ACADEMIC DETAILS
    School Attended

    Mosupatsela Senior Secondary Grade 12 (Matric) 2007 English Setswana Afrikaans Accounting Economics

    School Grade Passed Year Completed Subjects Passed

    TERTIARY EDUCATION
    Institute Course Advisory Services NQF 5Subjects 10 Credits
    Investment Environment 30 Credits Milpark Business School National Certificate: Financial - Personal Financial Advisory Services - Economic Fundamentals in the

    - Fundamental Principles of Basic Accounting & Investment 30 Credits 2

    - Financial Banking & Insurance Concepts 10 Credits - Financial Legislative Requirements 10 Credits - Fit & Proper Case Study 11 Credits - Deposits & Business Principles 30 Credits

    131 CREDITS FOR FAIS

    PURPOSES EMPLOYMENT HISTORY


    Company Year Current position Duties Standard Bank February 2009 till janaury 2010 Customer Consultant - Making outbound calls to clients. - Ensuring that incidents are logged onto the system and re-assigned to support areas.

    EXPERIENCES AND SKILLS


    Dealing with outbound and inbound calls Computer Literacy: MS WORD, POWERPOINT, EXCEL, OUTLOOK AND INTERNET Customer Service Hard worker and Problem Solver Good Communication Skills (Written & Verbally) Fast Learner, Team Player & Good Listener Interpersonal Skills & accuracy & Attention to Detail Good in Numeracy (Counting & Balancing)

    REFERENCES
    (1). Mr. Hendricks Riyaad Customer Interaction Team Leader (Standard Bank Head Office) Office: (011) 299 3048 Mobile: 082 568 5473

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