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  • Communication Part - I

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    Ashi Goyal
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    Communication is an art of transference and understanding of meaning. There are four conditions that affect the encoded message: skill, attitude, Knowledge and Social Cultural System. Feedback is the final link in the communication process which puts the message back into the system as a check against misunderstanding. How to be effective listener: Steps 1) 2) 3) 4) 5) 6) 7) 8) Stop talking Put the talker at ease Show a talker that you want to listen Remove distractions Sympathy with talkers Go easy on

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    Communication Part -I

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    Communication is an art of transference and understanding of meaning. There are four conditions that affect the encoded message: skill, attitude, Knowledge and Social Cultural System. Feedback is the final link in the communication process which puts the message back into the system as a check against misunderstanding. How to be effective listener: Steps 1) 2) 3) 4) 5) 6) 7) 8) Stop talking Put the talker at ease Show a talker that you want to listen Remove distractions Sympathy with talkers Go easy on

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    5 views3 pages

    Communication Part - I

    Uploaded by

    Ashi Goyal
    Communication is an art of transference and understanding of meaning. There are four conditions that affect the encoded message: skill, attitude, Knowledge and Social Cultural System. Feedback is the final link in the communication process which puts the message back into the system as a check against misunderstanding. How to be effective listener: Steps 1) 2) 3) 4) 5) 6) 7) 8) Stop talking Put the talker at ease Show a talker that you want to listen Remove distractions Sympathy with talkers Go easy on

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    Thursday, August 05, 2010

    Communication
    Communication: Communication is an art of transference and understanding of meaning. # There are two types of Communications: a. Verbal Communication b. Non Verbal Communication

    # Communication serves four major functions: a. Control function # Communication Process: Sender Encoding Channel Decoding (Arrows denote forwarding of Message) Feedback Message: Message is the actual physical product from the source encoding. Sender: Sender initiates a message by encoding a thought. There are four conditions that affect the encoded message: KSA formula a. Skill b. Attitude c. Knowledge d. Social Cultural System (Values & beliefs) Receiver b. Motivation c. Emotional Expression d. Information

    Encoding: Converting a communication message into symbolic form. Channel: The medium through which a communication message travels Decoding: Retranslating the senders communication message Feedback: Feedback is the final link in the communication process which puts the message back into the system as a check against misunderstanding.

    August 11, 2010 How to be effective listener: Steps 1) 2) 3) 4) 5) 6) 7) 8) Stop talking Put the talker at ease Show a talker that you want to listen Remove distractions Sympathies with talkers Be patient Hold your temper Go easy on arguments & criticism. The more arguments you win the more enemies you will have 9) Ask questions

    Barriers to effective communication: 1) Filtering of informationa senders manipulation of information so that receiver takes it favorably 2) Selective perception 3) Emotions 4) Preconceived notions

    August12, 2010

    How to overcome Communication Barriers: 1 Using Feedback 2 Constraint Emotions

    Directions of Communication: Communication can move downward, upward and lateral. Communication Networks and their advantages & disadvantages: 1. 2. 3. 4. 5. Chain Type Wheel type Circle Type All channels Y channels

    Seven deadly sins of Management Communication: 1. 2. 3. 4. 5. 6. 7. Not realizing that your message may get different response then you expect Impressing instead of expressing Choosing the wrong medium Failing to choose the feedback loop Applying a non verbal veto Not helping your reader or listener get the message Viewing communication as a fringe benefit

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