SOUVIK GHOSE

SHANTINEKETAN Apurpath, Dahigora. Ghatsila. Jharkhand- 832303 Phone. - 9717717949(m), 09431934104(m), (06585) 226143 Email- souviksecret4@gmail.com Objective Date of Birth Current Status Education : A position in travel and tourism industry. : 08.09.1985 : Achieved Double Distinction in IATA Foundation Level 1 (Global Distribution Of Fares & Ticketing System). (a) Bachelor in Business Administration (Hons) Tourism Hospitality from Durgapur Society of Management Science affiliated to Burdwan University, Secured 1st div. (b) Senior Secondary Examination from C.B.S.E, Secured 1st Div. (c) Secondary Examination from I.C.S.E, Secured 1st Div. Professional Experience (a) Interglobe Technologies Pvt. Ltd (United Airline) (Jan11 Till Date) Designation:- Process Associate Job Profile Assisting the Travel agent the possible fare on behalf of the Airline. (a) Intelenet Global Services (North American Help Desk) (June10 - Jan11) Designation:- Customer service for Apollo Job Profile Assisting the travel agent of North America and Canada with the issues relating Apollo Assisting the travel Agent liasoning with the Airline for the PNR related issues. (b) Quatrro BPO services (FLYDUBAI) (Oct09-June10) Designation: - Inbound telecalling) Job Profile Queries related amendment, booking and Ticketing. (d) Eastern Travels Pvt Ltd, Jamshedpur. (June07-July08) Designation: - Tour Executive (Outbound) Job Profile Customized Tour (Outbound) Trade Fair Tour (Outbound) Domestic Tour

(d) Club 7 Holidays Pvt Ltd, Kolkata. (Oct06 Feb07) Designation: - Trainee Tour Co-coordinator Job Profile Domestic Ticketing International Ticketing Sales of tour Packages (Outbound) Visa Processing Training (a) The Royal Plaza, Sarovar Park Plaza Group, Gangtok. Designation: - Trainee Training Profile F&B Service. Housekeeping Front Office Duration 3 months (b) Galileo India Training (GDS) Level I Basic Central System Course, Secured 83% Additional Qualification Computer Literacy Language Known Interest in Activities : Knowledge in Abacus. : Basic Knowledge of Computers (MS Word, Excel, PowerPoint.) : Fluent in English, Hindi, and Bengali. : Carving, Yoga and Meditation.

Awards and Achievements : Certified in Yellow belt in KENKOKAI, Karate Academy. Secured 55% in UN Pre Senior Information Test.

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