banking HDFC Bank

Ajit tiwAri Deputy Vice presiDent

Enabling Speedy Ramp-Up

Tulip has always maintained a good turnaround time in terms of feasibility and circuit delivery

Tulip Telecoms connectivity presence across 1,415 cities, enables HDFC Banks aggressive expansion plans even in remotest of areas

DFC Bank was incorporated in August 1994, and has its registered office in Mumbai. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995. It currently has a nationwide network of 1,506 Branches and 3,573 ATMs in 635 Indian towns and cities. For the half-year ended September 30, 2009, the bank earned a total income of Rs 10,136 crore. HDFC Bank has been expanding its branches aggressively in metros, smaller cities and remote areas. The bank was facing challenges in terms of connectivity in many of these remote areas. Since, they had to ramp -up their branches in a short time, the deployment had to be rapid as well. Therefore, the bank was looking for a service provider who could help them connect 500 of their branches spread across the country. In several locations, Tulip Telecom had the edge over others in terms of feasibility and delivery, says Ajit Tiwari, Deputy Vice President, HDFC Bank. HDFC Bank deployed Tulips MPLS VPN solution in 500 cities, including A and B-class cities on fiber and wireless on the last mile in the remote areas. Now HDFC Bank avails Tulips metro-ethernet networks for their high bandwidth requirements on fiber, for connecting their B and

C class locations also. Along with this, Tulip has provided high bandwidth on fiber for the banks offices and branches located in the metros. 20 Mbps fiber link has been provisioned connecting the banks head office to their data center located in Mumbai. Two backhaul links, each of 60 Mbps have been deployed on fiber, one in Bangalore and the other in Mumbai. Tulip has also provisioned an 8 Mbps link on fiber connecting their branch office in Vijaywada over MPLS. The engagement with Tulip Telecom started over four years ago. Since then, HDFC has been banking on Tulip Telecom to manage their connectivity links. Tulip has always maintained good a turnaround time in terms of circuit delivery, says Tiwari. HDFC Bank has also signed an SLA with Tulip for the maintenance of the circuit.

of the fact that Tulip Telecom always delivers as per the planned schedule, the bank was able to go forth with their expansion plans in A and B-class cities, and even to the remotest parts of the country. Now Tulip caters to the banks high bandwidth requirements on fiber in B and C class cities also. Tulip Telecoms pan-India presence in 1415 cities is a key enabler for this. t

Benefits
Tulips connectivity solutions are highly scalable and can be provided as per the customers requirement. Tulips team spread across the country lay down fiber and make the customers sites feasible in a short time span. Tulip has also maintained high uptimes with industry standard SLAs. This ultimately results in improved business efficiency and better productivity. Because

Results
Tulip Telecom has been a trusted connectivity data connectivity provider for the bank and has helped them with their expansion plans across the country High uptime results in improved business productivity Tulip has provided high scalability to the customer and has made the sites feasible in short time-frames

12 | DATAQUEST IT CASE BOOK | DECEMBER 31, 2009