*** Fill out *** These fields have to be filled out by the Change Owner (Change Assignee) during

the assessment. If these fields are not filled out correctly / detailed, this change will not be accepted by the Change Authority! --- Begin of required information --attention write your text only in <... > . Don't delete Brackets Customer Ticket No. <INC000004684019> Motivation / Benefit <Mother board battery (SC/BAT/V_BAT) has exceeded low warning threshold on AVOLD ZBS server. Need to be replace & if not get replaced then this will cause damage to the serv er & mother board of system. It will impact business.> What will happen when Change not performed <The server is working on low mother board battery. If battery will get discharg ed, it will damage mother board.> Change Scenario / detailed Implementation Steps <Detailed implementation plan is attached. In brief, we will bring down the ser ver, change faulty mother board battery, switch ON the server.> List affected Customers <Global Operations> Affected Services <COMMON SERVICES-CENTRAL UNIX IDM LDAP-BS> Describe the risk during implementation/ what could happen <Generally recognised as a low risk change.>

Test Scenario before change Possible choices / values: a) list a CRQ Number of a change which was successfully implemented with the sam e Change Scenario b) fill out Testdoc _ a template is already attached on the CRQ TAB c) point out that no test environment is available <N/A-Standard Hardware procedures> Test Scenario after change <Standard Solaris command'showfaults -v' on sc prompt> End-User Test necessary ? Y/N <N/A>

Fallback Scenario <New replaced parts will be taken out of the system > Fallback Duration <1 hr > Additional for customer VF-DE: fill out and attach template "Workstep Template. doc" from SPOC as CRQ Attachment Additional for customer UK: fill out and attach template "UK Change Template.do c" from SPOC as CRQ Attachment Additional for customer NL: fill out and attach template "NL Change Template.do c" from SPOC as CRQ Attachment Additional for customer IE: fill out and attach template "IE Change Template.do c" from SPOC as CRQ Attachment Link to SPOC: https://sharepoint.vodafone.com/vgsg/GSD/SPOC/Reference%20Document s/index.htm --- End of required information ---