O A specltlc actlvlty conoucteo by tbe employees to enbance sales ano guest satlstactlon Components ot |n-House Selllng 1. Speclal promotlon 2. Mercbanolslng 3. Suggestlve Selllng Speclal Promotlon Speclal Promotlon Speclal promotlon are tbose speclal events wltb tbe objectlves ot: O Attractlng new guests O Keeplng elstlng guest bappy O maklng publlc aware ot tbe property O |ncreaslng sales ln slow perloos O Hlgbllgbtlng speclal events Metboo ln acblevlng tbose objectlves Metboo ln acblevlng tbose objectlves O Coupons- prlnteo otters to tbe publlc to motlvate tbem to try tbe restaurant ano lts proouct O proouct sampllng-metboo to get guests to try new tooo ltems O Contests-ettectlvely useo ln bars ano nlgbtclubs O Rattles-metboos ot glvlng guest a rewaro tar larger tban wbat tbey bao spent O Packages-group ot servlces ottereo ln a slngle prlce O Premlums-tree prooucts ano servlces to encourage sales at low perloos O Gltt certltlcates O Coupons entltllng guests to bave a tree meal O Dlscountlng-a strategy to lncrease sale ourlng low perloos Mercbanolslng Mercbanolslng- - polnt ot purcbase polnt ot purcbase Mercbanolslng metboo are: O Fooo trolley O Guerloon trolley O Wlne olsplays O Tent caros O Salo bars O T-sblrts O Menu covers O Floor stanos O Posters O Cllp-on O Place mats Suggestlve selllng Suggestlve selllng O Tbe most ettectlve way to promote sales, oone verbally by tbe servers Requlrements to pertect tbe power ot suggestlon 1. Know tbe menu 2. Reao tbe guest 3. Help tbe guest 4. Appeal to tbe senses 5. Glve tbe guest two cbolces 6. Ask tor tbe sale