Crisis Blown Over

Group - 2
Members:-
Nagashree, Sunita, Sugashini, Aditya,
Viswam, Manu, Nikee
Case Facts
W Workers at the BE company witnessed a Iatal
accident oI one oI the workers.
W Management did whatever it would take to restore
normal working conditions and compensate the
deceased dependants.
W The management took a participative role and dealt
with this sensitive case careIully using the union
help.
".Do you think that the Bangalore-
Based company had practiced
participative management?
Yes!
Involve the union in the very important and sensitive situations.
The company had good relations with the workers. Assumed in the
Iollowing situations:
- Celebrating the Iestivals in the company premises.
- Took the union help in the situations, which were critical in nature.
- The management respects the sentiments oI the workers.
- Management had very Ilexible kind oI working in respect oI the
compensations, and other monetary help to the workers.
"2.Method oI participation
which relate the above case?
Miller and Monge, who conducted a analysis on
participation in the workplace, there are three types
which have inIluence on satisIaction and
productivity:
- Cognitive model
- AIIective model
- Contingency model
Contd..
We can relate the case with the AIIective model,
why:
- It deals with participation to productivity.
- It deals with satisIaction by Iacilitating attainment
oI higher order needs such as:
*selI-expression, respect, independence, and
equality
- Which in turn lead to increased morale and
satisIaction and a greater commitment to implement
jointly-reached decisions.
".II you were in the management ,
would your attitude have been
diIIerent? II yes, what would it be?
Yes, our attitude would be diIIerent.
II we were in the management place, we perIorm the
Iollowing actions:
- Investigate the matter.
- Try to Iind the real cause oI the accident.
- The decisions should be made on the outcome oI
the investigation.
Contd..
- Involve the Union in decisions but not encourage
to reach the dominating position.
- The monetary help should be made on the basis oI
the real Iacts rather than on the sentiments basis.
We also ensure that there should not be any
stoppage in the work.
We also try to remove the superstitious thinking oI
the workers.
"uick decision instead oI taking 2 weeks.
THANK YOU
HAPPY BIRTHDAY TO SUNITA