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A

Presentation
On
Mumbai Dabbawala
Presented by :- kapil daxina
Presented to :- Rutvi ma`m
Mllllons of lndlans
lf you Lravel Lo 8ombay
abbawalas
8e||ves of dabbawa|as 8e||ves of dabbawa|as
- work is worship
- Time is money
- Unity is power
% @e founder of Le abbawalla servlce ,ahadeo nava[| 8acche wo began recrulLlng
youL Lo dellver lunces ln Mumbal ln Le 1890s
% ,ahadeo nava[| 8acche educated on|y up to c|ass 2
% Started dabbawa|a system w|th a hand fu| of 3S
dabbawa|a |n 1890
- History :- strated in 1890
- Registered:- in 1956
- Education :- 85%illiterate;15% 8
th
pass/fail
- Area coverage:- 60 to 70 kms
- Employ strenth :- 5000
- Time take:- 3 hr
abawallas collecL @lffln
nearest railway station before 9.00 am.
@lffln before 1230 pm Lroug a group of abawalla aL varlous locaLlons
Jork|ng Jork|ng
- Error rate:-1 in 16 million transaction
- Six sigma performance:-99.9999%
- Technology backup :-nill
- Cost of service:-250 to 300($.6)
- No strike record as each one a share holder
- Earning :-4000 to 5000
- Diwalibonus :-one month salarys by
customer
,a[or features of supp|y cha|n ,a[or features of supp|y cha|n
- 0% fuel
- 0% modern technology
- 0% investment
- 99.99% performance
- 100% customer satisfaction
abbawa|a abbawa|a w|th d|gn|t|es w|th d|gn|t|es
eason Ior Us|ng abbawa|as Serv|ces eason Ior Us|ng abbawa|as Serv|ces
%,3 4:

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