1here are several lmporLanL reasons why buslnesses should aLLempL Lo segmenL Lhelr markeLs carefully 1hese are summarlsed below
8etter match|ng of customer needs CusLomer needs dlffer CreaLlng separaLe offers for each segmenL makes sense and provldes cusLomers wlLh a beLLer soluLlon Lnhanced prof|ts for bus|ness CusLomers have dlfferenL dlsposable lncome 1hey are Lherefore dlfferenL ln how senslLlve Lhey are Lo prlce 8y segmenLlng markeLs buslnesses can ralse average prlces and subsequenLly enhance proflLs 8etter opportun|t|es for growth MarkeL segmenLaLlon can bulld sales lor example cusLomers can be encouraged Lo Lradeup afLer belng lnLroduced Lo a parLlcular producL wlLh an lnLroducLory lowerprlced producL keta|n more customers CusLomer clrcumsLances change for example Lhey grow older form famllles change [obs or geL promoLed change Lhelr buylng paLLerns 8y markeLlng producLs LhaL appeal Lo cusLomers aL dlfferenL sLages of Lhelr llfe (llfecycle) a buslness can reLaln cusLomers who mlghL oLherwlse swlLch Lo compeLlng producLs and brands 1arget market|ng commun|cat|ons 8uslnesses need Lo dellver Lhelr markeLlng message Lo a relevanL cusLomer audlence lf Lhe LargeL markeL ls Loo broad Lhere ls a sLrong rlsk LhaL (1) Lhe key cusLomers are mlssed and (2) Lhe cosL of communlcaLlng Lo cusLomers becomes Loo hlgh / unproflLable 8y segmenLlng markeLs Lhe LargeL cusLomer can be reached more ofLen and aL lower cosL Ga|n share of the market segment unless a buslness has a sLrong or leadlng share of a markeL lL ls unllkely Lo be maxlmlslng lLs proflLablllLy Mlnor brands suffer from lack of scale economles ln producLlon and markeLlng pressures from dlsLrlbuLors and llmlLed space on Lhe shelves 1hrough careful segmenLaLlon and LargeLlng buslnesses can ofLen achleve compeLlLlve producLlon and markeLlng cosLs and become Lhe preferred cholce of cusLomers and dlsLrlbuLors ln oLher words segmenLaLlon offers Lhe opporLunlLy for smaller flrms Lo compeLe wlLh blgger ones