Chuyn Chnh ph in t

Nghin cu Kinh nghim quc t v Chnh ph in t

Thng 09/2007

Tng quan

Tng quan v tm nhn chnh ph in t v cc tiu im chin lc Cc nghin cu tnh hung v thc thi chnh ph in t ti:
o o

n , Hn Quc v Singapore Nhng kt qu ch yu

Hng ti chnh ph in t Vit Nam

Mc tiu

Nm c cc tiu im chin lc i vi chnh ph in t Bi hc t thc t trin khai chnh ph in t ca ba nc

Nhng kt qu ng dng cho Vit Nam

Xc nh nhng im cn ch trng i vi trin khai chnh ph in t ti Vit Nam

Cc tm nhn CPT
V d
Ca-na-da Chnh ph trc tuyn- hu nh c kt ni vi cng dn, c kh nng truy cp thng tin v s dng cc dch v trc tuyn mi ni, mi lc. Malaysia Chnh ph, doanh nghip v cng dn cng phn u v nh nc v v mi ngi. Vi vic s dng cng ngh thng tin & truyn thng a chc nng, cc c quan nh nc s cung cp cc thng tin v dch v cng c hiu qu hn c m bo mi cng dn v doanh nghip s dng cc dch v cng ca chnh ph lin bang mt cch n gin, nhanh v r hn Vng quc Anh Mt chnh ph hin i v hiu qu, gn vi s pht trin cao ca thng mi in t v p ng mi nhu cu ca cc cng dn v doanh nghip Hng Kng Nhm chuyn ho chnh ph truyn thng thnh chnh ph in t hng v dn

Cc tiu im chin lc v chnh ph in t

V d
Xc lp mt mi trng in t dn s Xy dng mt c s h tng thng tin quc gia hin thc Cung cp cc dch v in t tch hp Cp nht cc quy nh ca php lut cho mt x hi trc tuyn Ti thit cc khu vc cng nhm lm cho chng hiu qu hn, c tnh phn hi nhanh hn v ra quyt nh hiu qu hn Pht trin mt i ng sn sng cho lc lng cn b cng ngh thng tin

Cung cp cc dch v hng v doanh nghip v cc cng dn Tnh sn sng in t ca Quc gia

Country Profiles
Country India Korea, South Singapore (Total Area (sq. km.) 3,287,590 Population GDP GDP (per capita) $2,900 Comments Large country, E-govt development at federal and state lvel Advance E-govt development, smaller size to Vietnam City State, Advance E-govt development Starting E-govt initiatives

1,065,070,607 $3,022,000,000,000

98,480

48,598,175

$855,300,000,000

$17,700

692

4,353,893

$109,100,000,000

$23,700

Vietnam

329,560

82,689,518

$203,900,000,000

$2,500

Bao gm 28 bang, c iu hnh bi chnh ph lin bang c th ti New Delhi Dn s: 1.06 t Din tch: 3.3 tr. Km2 GDP: 3,022 t US $ GDP (tnh theo u ngi): 2,900 US$ Chnh th: h thng nh nc lin bang vi mt chnh ph lp hin
Source: countryreports.org 2005

Nghin cu tnh hung: n

Tm nhn chnh ph in t

ng dng cng ngh thng tin vo cc quy trnh lm vic ca chnh ph nhm t ti mt chnh ph S.M.A.R.T

n gin (Simple), c o l (Moral), tin cy (Accountable), d thch ng (Responsive), minh bch (Transparent)

K hoch hnh ng Cng ngh thng tin quc gia (1998)

Trin khai th im mng li mt ca, gii thiu v ph cp cng ngh nhn thc v thng tin Cng khai cung cp thng tin cho cng ng Xy dng h thng an ton d liu v Lut giao dch in t (thit lp cc c quan an ninh mng, ban hnh chnh sch quc gia v bo m an ninh, t do c nhn v bo mt d liu) o to v cng ngh thng tin (ph cp v trang b my tnh, Internet trong cc trng hc, v.v)

Chnh sch cng ngh thng tin ca n

o lut v cng ngh thng tin nm 2000 - lut v qun l nh nc v cc giao dch in t Lut v hi t cng ngh nm 2001 hi t cc dch v v Internet, truyn thng v truyn hnh, to lp mi trng v th ch cho cc dch v ny. Chng trnh nm 2000 v chnh ph in t xy dng l trnh v hoch nh cc d n v CPT (bao gm cc chun cng ngh, c ch cung cp v chin lc pht trin ngun nhn lc) Lut v t do thng tin nm 2002 cung cp thng tin ca chnh ph cho mi cng dn, lm cho cc c quan nh nc qun l ci m, minh bch v tr nn tin cy hn

n : Chng trnh nm 2000 v chnh ph in t

Trang b h thng my tnh v lin kt mng ni b cho cc b v gia cc ngnh vi nhau o to k nng s dng cho nhn vin Phn mm tr lng, k ton v an ninh ni b c a vo p dng hng ngy i vi cc b, ngnh:

s dng phn mm qun l vn phng t ng x l h thng vn bn Duy tr h thng khiu ni qua mng Tt c cc vn bn lut v di lut c chuyn thnh dng in t v sn sng cho truy cp trn Internet Cung cp cc biu mu trn cc Websites Bt u trin khai cung cp cc dch v qua mng Lp chin lc chung v pht trin cng ngh thng tin v k hoch 5 nm

Cc d n CPT cp lin bang

Th im xy dng cng giao tip in t quc gia

Trang b v h tr cc a phng v ngnh tham gia cc cuc tho lun o; kt ni gia cc trang mng gia cc c quan ny vi nhau. H tr cng dn trong vic phn hi i vi cc c quan dn c a phng

Chng trnh bu in in t nm 2002 [ePost 2002 (pilot)]

Kt ni nhng ngi s dng khng qua truy cp internet. Mi bu in c mt a ch Postal Index Number (email). Bu in ny s in cc thng tin cn thit v gi n tn tay i tng tip nhn Trin khai D n Tin hc ho h thng thng tin nng thn Computerised Rural Information Systems Project (CRISP) Kim sot tin trnh chng i ngho bng h thng mng. H thng ny c kt ni thng qua v ting v trin khai 14 qun huyn

Cc d n CPT cp lin bang (tip)

Cng thng tin thng mi TRADENIC Trade Portal

L ngun cung cp thng tin cho cc nh xut nhp khu, nh u t v t chc doanh nghip nc ngoi.

Chn v nhn rng ra c nc nhng in hnh v qun l CPT (E-Governance)

Lp k hoch la chn cc d n trin khai thnh cng mt s bang Th im nhn rng ra cc qun huyn khc. Tiu chun gm c h tng cng ngh thng tin, kh nng kt ni, tnh k thut v chuyn nghip ca cc c s o to, cc ch s tng trng Tuyn truyn cc ng dng CPT cng nh nhng gii php thc thi Trin khai cc chng trnh nng cao nhn thc cho cc nh hoch nh chnh sch cp T. W v a phng, gip h vch k hoch v thc thi

Chng trnh E-Centre of Excellence (2000)

Cc d n CPT a phng

D n Mahiti-Shakti (2001 - Gujarat)

S dng c s h tng sn c kt ni Internet v phc v vic truy cp thng tin thng xuyn B tr ngi vn hnh cc im truy cp thng tin (kiosks) gip nng dn ly c nhng thng tin cn thit. to help villages access information they require. Trang b thit b in n cc biu mu khc nhau do cc c quan chc nng quy nh C k hoch trin khai nhn rng nhng trng hp thnh cng in hnh Cung cp quyn truy cp cng ngh thng tin thng qua vic thit lp cc trung tm cng ng cng ngh a chc nng (multiple purpose community technology centres) trang b cc k nng ti thiu cho ngi dn

D n Aksharya Digital Divide (Kerala)

Nghin cu tnh hung

Cc thng tin chung:

v chnh ph in t Hn quc
Bao gm 9 tnh v 7 thnh ph trc thuc, th t ti Seoul Dn s: 48.6 triu Din tch: 98,480 km2 GDP: 855.3 t USD GDP (bnh qun u ngi): $17,700 Chnh th :cng ho ngh vin
Ngun: countryreports.org 2005

Hn quc: tm nhn CPT

Thc y mt chnh ph da trn tri thc, c kh nng cung cp cc dch v cht lng cao v thnh cng da vo cng cuc i mi cng ngh thng tin.

Danh mc cc k hoch cng ngh thng tin quc gia

K hoch xy dng mng thng tin c bn quc gia (1987-1996) thit lp cc mng d liu (chng minh
th nhn dn, th tc thng quan, k khai v ng k t ai, phng tin giao thng,v.v.)

Chng trnh xc tin tin hc ho - Informatization Promotion (1996-1998) h tr tin hc ho ton quc v xay dng cng thng tin tc cao trn phm vi c nc Chng trnh ng trc quc gia Hn quc Cyberway Korea (1999-2002) K hoch tng th (ln 2) v xc tin tin hc ho Tm nhn chnh ph in t H quc e-Korea Vision 2006 (trin khai t nm 2002)

Cc d n v chnh ph in t

Ci cch vic cung cp cc dch v cng ca chnh ph

Trung tm cung cp dch v cng trn mng cho cng dn Government of Citizen (G4C) e-Service Centre (www.egov.go.kr) Dch v bo him x hi tng hp Integrated Social Insurance Service qun l cc dch v x hi c bn (tr cp tht nghip, bo him y t, hu tr v bnh ngh nghip (www.4insure.or.kr) Dch v hon thu qua mng Home Tax Service (HTS) (www.hometax.go.kr) H thng u thu trc tuyn din rng ca chnh ph Government wide EProcurement System (G-to-B) quy nh cc quy trnh u thu thc thi qua mng (www.g2b.go.kr)

Cc d n v CPT (Tip)

Tng cng cc h thng & chnh sch qun l hnh chnh

H thng thng tin ti chnh quc gia: h tr c quan qun l ti chnh quc gia kt ni h thng ca tt c cc b ngnh phc v thu chi ngn sch H thng qun l thng tin tng hp dnh cho cc chnh quyn a phng H thng thng tin gio dc quc gia kt ni 16 b phn ca B Gio dc vi tt c cc trng tiu hc v trung hc v cung cp mt quy trnh chun nhm tng cng qun l giao dc H thng h tr cn b cng chc -Personnel Policy Support System chun ho cc quy nh i vi cng chc ca cc b ngnh nh : tuyn dng, b nhim, lng v ph cp, o to v phc li vv. H thng trao i vn bn ca chnh ph qua mng Government E-Document Exchange thit lp cc chun v vn bn di dng in t gim bt lu lng trao i giy t gia cc c quan nh nc

Cc d n v CPT (Tip)

To c s cho chnh ph in t

Government E-Signature and E-Seal System 2 services to support electronic information exchange and e-Commerce. Issue of digital certificates for high security and validation through E-signature. E-Seal refers to electronic version of government seal to support secure document exchange to confirm senders and receivers identity Government Information System establish core information system for government agencies

Singapore
Thng tin chung:

Bao gm 84 x phng Dn s: 4.34 triu Din tch: 692 km2 GDP: 109.1 t USD GDP (bnh qun u ngi): 23.700 USD Chnh th: H thng chnh ph dn c mt ng cm quyn t khi ginh c lp nm 1965
Ngun: countryreports.org 2005

Nghin cu tnh hung: Singapore

Tm nhn chnh ph in t:
Tr thnh mt nc dn u v CPT phc v quc gia tt hn trong nn kinh t s ho. Danh mc cc k hoch pht trin cng ngh thng tin quc gia

K hoch tin hc ho quc gia (1980-1985) K hoch cng ngh thng tin quc gia (1986-1991) Chng trnh o quc thng minh (19922000) Chng trnh Infocomm th k 21 (2000-

Cc chun cng ngh ca Singapore

Thit lp U ban v cc chun cng ngh thng tin (ITSC) - mt din n trung lp v ci m cho cc c quan chnh ph v cc b ngnh hu quan cng tho thun cc tiu chun v cng ngh L c quan trc thuc Hi ng Hi ng tiu chun v nng sut quc gia - Under purview of Standard Country
from the Productivity and Standards Boards

Vai tr ca ITSC

H tr cc chng trnh chun ho Infocomm quc gia v i din cho Singapore tham gia xy dng cc chun Infocomm quc t Thit lp cc u ban k thut v cc nhm lm vic Tin hnh cng tc chun ho

Np thng tin t ng; xy dng cc chun cng nghip IT; trao i thng tin, cc chun v o to; thuyt trnh a chc nng; an ninh v t do c nhn; cc loi th v giy chng minh; cc dch v ti chnh

Lut giao dch in t 1998 Singapore

p ng yu cu lut ho cc quyn v ngha v ca cc ch th tin hnh giao dch in t Cung cp c s php l cho cc giao dch in t v lm tng tnh hin thc v kh nng d on ca vic giao kt cc hp ng Ban hnh cc quy nh v th l n yu cu & cp giy php qua mng ca cc c quan nh nc m khng cn sa i cc vn bn lut lin quan

Su chng trnh chin lc v CPT

Knowledge Based Workforce cho php cc cng chc nh nc tip tc hc hi v chia s kinh nghim trong cng tc Electronic Services Delivery cc dch v cng cn c ci cch v cung ng di hnh thc in t Technology Experimentation cc c quan nh nc c khuyn khch th nghim cng ngh mi Operational Efficiency Improvement nhn dng v u t vo cc h thng mi trong k nguyn internet Adaptive and Robust Infocomm Infrastructure c s h tng hin thc v thit k chun nhm h tr tm nhn CPT Infocomm Education Cc chng trnh o to ICT i trc mt bc v ng dng v h thng nhm

Cc d n then cht

Public Service Infrastructure (PSI) xy dng h tng pht trin din rng ca chnh ph, trin khai v vn hnh cc dch v trc tuyn

To sn chi chung cho cc c quan chc nng cc loi nhm chia s cc cng vic nh thanh ton cho cc trang mng, trao i cc d liu in t, cc dch v chng thc v m bo an ninh. Cho php trin khai nhanh cc dch v cng thng qua cc cng trc tuyn bng c cu h tng an ton, c quy m rng ln v c th nhn rng Khai thu trc tuyn (high volume of returns by citizens) Cng E-Citizen Cng thng tin v dch v ca Chnh ph vi 16 knh

Cc chng trnh v dch cng dn

Ngh thut v Di sn, Kinh doanh, Quc phng, Gio dc, Bu c, Vic lm, Gia nh, Y t, Nh , Lut php, Th vin, Gii tr, An ninh an ton, Th thao, Giao thng v Du lch.

Cc d n then cht

Cc Dch v phc v kinh doanh

TradeNet Mng thng tin thng mi Online Government Procurement Portal Cng thng tin ca chnh ph v u thu

Cc dch v i vi cng

chc

PaC@Gov PRAISE TRAISI PM2S

Vit Nam

C hi trin khai CPT Nhng vn cn xem xt trin khai CPT

C hi trin khai CPT v Nhng vn cn xem xt

Cn mt k hoch tng th v l trnh cho CPT Xc nh cc chng trnh chin lc trng tm cho CPT H thng php lut h tr cc giao dch trc tuyn v ch k in t Cc chun trao i d liu in t gia cc c quan nh nc Thnh lp U ban chun cng ngh quc gia Cc quy nh hng dn v ngun lc trang b cho cc c quan nh nc trong hoch nh v pht trin ICT C quan ch huy/iu hnh v qun l trin khai CPT

C hi trin khai CPT & nhng vn cn xem xt

Xc nh cc loi hnh dch v v h thng ICT i vi CPT

G-to-G G-to-E G-to-B G-to-C

C s h tng quc gia trin khai cc dch v trc tuyn Quyn truy cp thng tin v Internet cho nng dn v cc khu vc km pht trin Nhu cu tng cng h tng/ mng li infocomm cho nh nc Lc lng lao ng tri thc c o to, c k nng p ng c yu cu ca s thay i o to v Infocomm ti cc trng hc p dng cng ngh th nghim i vi cc c quan nh nc