uaLe 2382011

CuesLlonnalre for dealer saLlsfacLlon abouL Mangalore

chemlcals and ferLlllzers producLs and servlces

1. Name of the dealer

2. Adress of the dealer


3. Are you dealing with the Mcf brand from?
1. 5years
2.10 years
3. More than 10 years
4. Which product of Mcf is most preferable by customer?
1. Mangala urea
2. Mangala DAP
3. Mangala 20-20-0-13
4. Mangala MOP


5. n which season the selling of product is more
1. January-march
2. April-June
3. July-September
4. October-December
6. Which factor influence the consumer to purchase the Mcf
products?
1. Quality
2. Services
3. Price
7. Opinion of the credit facilities are provided by the company.
1. Very satisfied
2. Somewhat satisfied
3. Somewhat dissatisfied
4. Very dissatisfied
8. Are you satisfied with the distribution system of Mcf?
1. Satisfied
2. Somewhat satisfied
3. Somewhat dissatisfied
4. Very satisfied

. What is your annual sale of Mcf Product?
1. Less than 5lakhs
2. 5to 10 lakhs
3. 10 to 15lakhs
4. More than 15lakhs
10. Experience in dealership.
1. 1to3 years
2.4to7 years
3.8to10 years
4. More than 10 years
11. What do you like about quality of Mcf products?
1. Very good
2. Good
3. Satisfactory
4. Poor


12. Are you dealing with other companies?
1. Yes
2. NO

13. Do you have any complaints about Mcf Products?
1. Yes
2. No
14. Do you recommend your customers about Mcf Products?
1. Yes
2. No
15. Which fertilizer company brand is more popular in your area?
1. Zuari industries jaikissan
2. Mcf, Mangala
3. RCF, ujjwala
4. MFL, Vijay
5. CFL, Gromour
16. What are the factors that you expect from the company?
1. Promotional
2. Sales follow-up
3. Service
4. Credit facility


17. What do you think about after sales service given by our
company?
1. Satisfied.
2. Dissatisfied
3. Moderate
18. Which of the marketing activity is required for your area?
1. Advertising
2. Sales promotion 3.more credit facility