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  • Presentation On Managing Interpersonal Conflict & Effective Techniques

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    Roopali Antil
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    This presentation discusses interpersonal conflict in organizations, its causes, and effective techniques for managing it. Interpersonal conflict can arise from disagreements over objectives and procedures, and exist between different levels of management or occupational specialists. It is caused by individual personalities and traits, situational factors like conflicting interests or ambiguous roles, and the nature of interactions between people. To manage conflict, organizations should diagnose issues, understand interpersonal styles, negotiate strategies, establish common goals, adjust structures to reduce dependence and shared resources, and resolve conflicts through approaches like problem-solving, avoidance, compromise, or negotiation.

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    Conflict

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    This presentation discusses interpersonal conflict in organizations, its causes, and effective techniques for managing it. Interpersonal conflict can arise from disagreements over objectives and procedures, and exist between different levels of management or occupational specialists. It is caused by individual personalities and traits, situational factors like conflicting interests or ambiguous roles, and the nature of interactions between people. To manage conflict, organizations should diagnose issues, understand interpersonal styles, negotiate strategies, establish common goals, adjust structures to reduce dependence and shared resources, and resolve conflicts through approaches like problem-solving, avoidance, compromise, or negotiation.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views7 pages

    Presentation On Managing Interpersonal Conflict & Effective Techniques

    Uploaded by

    Roopali Antil
    This presentation discusses interpersonal conflict in organizations, its causes, and effective techniques for managing it. Interpersonal conflict can arise from disagreements over objectives and procedures, and exist between different levels of management or occupational specialists. It is caused by individual personalities and traits, situational factors like conflicting interests or ambiguous roles, and the nature of interactions between people. To manage conflict, organizations should diagnose issues, understand interpersonal styles, negotiate strategies, establish common goals, adjust structures to reduce dependence and shared resources, and resolve conflicts through approaches like problem-solving, avoidance, compromise, or negotiation.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    Presentation on Managing Interpersonal Conflict & Effective Techniques

    Interpersonal Conflict
    It may concern to disagreement over organizational objectives, policies and procedures. In an organizational setting, there may be several forms of interpersonal conflict between various levels of management, functional conflict between occupational specialists, professional vs. professional conflict, and so on.

    These may interpreted in two forms: 1. Vertical Conflict 2. Horizontal Conflict

    Causes Of Interpersonal Conflict


    1. Nature Of Persons: The type of persons involved in the interaction process determine to a great extent the degree to which the interaction may be cooperative or conflicting. -Ego States -socio-cultural factors 2. Situational Variables: The various factors generate the conditions under which the persons having personal differences may heighten these or may sink these differences. -Interest conflict -Role ambiguity

    Managing Interpersonal Conflict


    It is diagnostic process, interpersonal styles, negotiation of strategies, and other interventions that are designed to avoid unnecessary conflict and reduce or resolve excessive conflict.

    Steps to Manage the Conflict


    1. Establishing Common Goals 2. Changing Structural Arrangement -Reduction in Interdependence - Reduction in Shared Resources -Exchange of Personnel -Reference to Superiors Authority 3. Conflict Resolution -Problem Solving -Avoidance -Smoothing -Compromise -Confrontation -Negotiation

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