1. Process is (a sequence of independent and linked procedures which at eavery stage consume one or more resources). 2.

How the work is supposed to be carried out is called (sequence of activities) 3. Detecting and correcting variation at every step of process is called (process control) 4. Method of control by parameter defined by management is (system) 5. Activity is a (work done in a unit time) 6. Training is an attempt to( improve the abilities required) of the job specification. 7. Conceptual skill is a ability (to visualize the enterprise as a whole 8. Technical skill is knowledge (and proeficiency in activities involving method ,process ,and procedure. 9. Employee should receive order from one superior only is called (unity of command). 10. Each group of activities with same objectives must have one head is (unity od direction)/ 11. Sealer chain meana (the chain of superior to highest lower) 12. Principle of management should be (a) practical (b) relevant (c) consistency (d) flexible 13. Mass concentrated offensive is (earth quick approach) 14. A place of everything/everyone and every thing in its place (order) 15. Initiative is (the keenest satisfaction or an intelligent man with experience 16. Define authority (is legal rights to command action) 17. Planning is to determine (objectives) and (method of reading goals. 18. Strategical planning require (conceptual skills which top management has. 19. Production plan establish the (process and method applied in transformation of tangible inputs and intangible inputs into goods and service). 20. Optimally determined the (least costly) way to meet the (capacity needs). 21. Division of work is (divided into tasks,identifying the activities,and give report authority according to their skils. 22. System is (method by parameter defined by the management) 23. Two types of control process (open loop system) and (close loop system) 24. Human skills are (the ability to work with other people). 25. Two key element of control (comparator) and (activator)

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