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( ) BENCHMARKING
10

11

12

13

14

15


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( + + )
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16


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17

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Improvement
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10
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18

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19

Mission

Vision

Value
20

Strategic
Objectives

Strategic
Planning
System

21

Process,
Information Based ,
Flat Structures
22

23


Excellence

Total Quality

Quality Assurance

Quality Control
Inspection
Operational Standards

24

6 Sigma

ISO9000

25

26

. -

27



Performance Management

28

Balanced Scorecard
Strategy Mapping
Management Audit
29

30

( %90
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31


:

.

.

32

34

35

36