Chng trnh o to thuc d n "XY DNG CHUI CUNG NG HIU QU CHO CC DOANH NGHIP VIT NAM"

Nm thc hin : 2009 Mc tiu chng trnh

Cc khoa hc tp trung vo tm hiu cc vn c bn nh hng trc tip n hiu qu hot ng ca doanh nghip v ca ton chui cung ng ca doanh nghip t nh cung cp cho n khch hng. Kho hc s a ra tho lun mt s gii php cho cc vn c nu ra. Trong kho hc ny cc doanh nghip cung cp dch v s c ch trng.

Chng trnh gm 9 kho o to (3 ngay/ kho) vi cac ni dung chinh sau y:

Kho 1: "Chui cung ng: Tm quan trng vi hot ng sn xut v kinh doanh u t quc t ca doanh nghip" (ngy 07-09/04/2009) 1. Tng quan v chui ung ng: a. Gii thiu v chui cung ng, mc tiu v tm quan trng ca chui cung ng b. Chui cung ng v Logistic-dch v Logistic (Logistic ngc) c. Cc dng ca chui cung ng: chui cung ng xui, ngc, chui cung ng xanh, chui cung ng phn ng nhanh nhy chui mt thit v tinh gin, d. Mt s vn chinh trong chui cung ng: M hnh y-Ko Xy dng mang li cung cp Chin lc quan ly ngun cung cp Vai tro cua thng tin trong chui cung cp Tich hp chui cung cp Lin minh chin lc Phat trin san phm mi trong chui cung ng Anh hng cua cng ngh thng tin trong chui cung ng/Mua hng in t Gi v chuyn gi quc t e. Xu hng phat trin cua chui cung ng va tac ng cua chui cung ng ti hoat ng san xut/ kinh doanh cua cac doanh nghip 2. Qun tr chin lc chui cung ng: 3. Thit lp m hnh qun tr chin lc chui cung ng -M hnh SCOR Kho 2 : Logistic: Tm quan trng vi hot ng sn xut v kinh doanh u t quc t ca doanh nghip (ngy 21-23/04/2009) 1. Logistics trong kinh doanh ton cu a. Gii thiu v Logistic - Vai tr to ra gi tr gia tng ca logistics b. Cc hot ng logistics (Vn tai/ Ct gi / ong goi / Materials handling / ap ng n hang / D bao / Lp k hoach san xut / Mua hang / Dich vu khach hang / ia im / Cac hoat ng khac ) c. Chc nng ca logistics d. H thng phn phi ca mt s tp on (Toyota, Walmart, Dell,)

e. f. g.

H tng ca logistics Dch v khch hng trong logistics Logistics ton cu

Kho 3 : Chui cung ng: Tm kim, xy dng, qun l ngun cung v nh cung cp (ngy 05-07/05/2009) f. Gii thiu v quan ly ngun cung g. Qui trinh mua hang h. La chon m hinh cung cp va cac nha cung cp i. Tim kim, anh gia va la chon nha cung cp j. am phan k. Qun l hp ng cung ng l. Quan ly cac nha cung cp m. Mua hang in t Kho 4: Chui cung ng: Qun l giao nhn v kho bi (26-28/05/2009) n. Cac m hinh quan ly giao nhn c ban o. Tm quan trng ca quan ly giao nhn v kho bi trong hot ng Logistic v chui cung ng p. Mt s phng phap quan ly d tr mi trong chui cung ng: ap ng nhanh (Quick Response), ECR (Efficient Customer Response) va VMI (Vendor Managed Inventory), CPFR (Collaborative Planning and Forecasting and Replenishment) q. Mt s vn v qun l kho trong chui cung ng

Kho 5 : Chui cung ng: Qun l v lp k hoch sn xut (09-11/06/2009) r. D bao trong san xut va trong chui cung ng s. Hoach inh k hoach san xut t. Chui cung ng vi cac chinh sach: a/ san xut hang loat (Make-To-Stock), b/ san xut theo n t hang (Make-To-Order) u. Phng phap quan ly san xut theo m hinh San xut tinh gon - Lean hay la m hinh Toyota
Kho 6 : Chui cung ng: Qun tr quan h khch hng - Pht trin v qun l nhn s (23-25/06/2009) 1. Qun tr quan h khch hng a. Khi nim / Chc nng b. CRM trong chin lc kinh doanh / Cc quan im v CRM c. Vng i khch hng v quy trnh bn hng d. V sao cn CRM, nhng tr ngi v gii php tng cng mi quan h vi khch hng . e. Lp k hoch chin lc khch hng . 2. K nng CRM a. Tm hiu khch hng b. D on nhu cu khch hng c. Tp trung vo khch hng chin lc d. K thut khai thc thng tin v phn nhm khch hng e. Tm hiu quy trnh mua hng ca khch hng

f. g. h. i. j. k.
l. 3. a. b.

c. d. e.

Lp k hoch phc v khch hng Ci tin quy trnh dch v khch hng Cung cp v pht trin sn phm ,dch v khch hng Tha mn nhu cu khch hng X l khiu ni To mi quan h cng tc Pht trin mi trng vn ha : khch hng l trn ht. Dch v khch hng trong SCM - Logistics Khch hng trong SCM - Logistics l g ? Dch v khch hng trong SCM - Logistics l g ? Thit lp cp ca cc dch v logistics v gi tr ca n :VE v Benchmarking Qun tr cht lng h thng Logistics v dch v khch hng

Kho 7 : Chui cung ng: Pht trin h thng kim sot v o lng ti chnh (0709/07/2009) a. Nhng ri ro thng gp trong ti chnh doanh nghip (Ri ro v cn i dng tin, ri ro v li sut tin vay, ri ro v sc mua th trng, ri ro v t gi hi oi, ri ro kh nng ti u t) b. Pht trin h thng kim sot v nh gi ri ro Kho 8 : Chui cung ng: Pht trin h thng CNTT cho doanh nghip nh v va (21-23/07/2009)
v. H thng qun l ton doanh nghip (bao gm c chui cung ng) hay h thng ERP w. H thng thng tin trong vai tr kt ni chui cung ng

Kho 9 : Chui cung ng: m phn kinh doanh quc t v vai tr chin lc ca nh qun l (18-20/08/2009) (1)Khi qut v giao tip v thng lng a. Giao tip l g b. Cc loi hnh giao tip c. Thng lng (2)Khi nim v m phn kinh doanh v kinh doanh quc t (3)iu kin v nhng nguyn tc trong m phn kinh doanh quc t (4)Lp trng v li ch trong m phn kinh doanh quc t . (5)V th m phn , Batna v cch s dng Batna trong PKDQT. (6)Vng thng lng m v cch vn dng . (7)Qu trnh m phn v k thut m phn . Lu : Trn y l mt s nhng vn chnh s c cp mi kha o to, trc khi kha o to din ra 15 ngy, BTC s gi chng trnh chi tit ti Qu n v. Xin cm n!