QUALITY OF WORK LIFE

CONCEPT

Quality of work life refers to the favourableness or unfavourableness of the job environment of an organisation for its employees .

DEFINITIONS

According to J. RICHARD J.LOY:

The degree to which members of a work organisation

are able to satisfy the important personnel needs through their experience in the organisation .

According to HARRISON: QWL is the degree to which work in an organisation contribute to material and psychological wll being of its members.

SCOPE OF QWL
1)COMPENSATION 2)JOB SECURITY 3)SAFE AND HEALTHY WORKING CONDITIONS 4)JOB DESIGN 5)SOCAL INTEGRATION IN WORK FORCE 6)SOCIA; RELEVANCE OF WORK 7)OPPORTUNITIES FOR CAREER GROWTH

PRINCIPLES OF QWL
HERRICK AND M.MACCOBY has given the following principles of quality of work life . 1)PRINCIPLE OF SECURITY. 2)PRINCIPLE OF EQUITY 3)PRINCIPLE OF INDIVIDUALISM 4)PRINCIPLE OF DEMOCRACY

SPECIFIC ISSUES IN QWL

Managements claim that higher wages , more benefits and better facilities have resulted in improved quality of life . Trade unions , on the other hand, take responsibility for improvement in various facilities to workers . Besides higher wages and better facilities , there are more issues in QWL . KLOTT, MUNDICK AND SCHUSTER suggested 11 major issues in QWL.

They are as follows:

1) Pay and stability of employment 2) Occupational stress 3) Organisational health problems 4) Alternative work schedules 5)Participative management and control of work 6) Recognition 7) Congenial worker-superior relations 8)Grievience procedure 9)Adequacy of resources 10)Employment on permanent basis 11)Seniority ans merit in promotions.

TECHNIQUES FOR IMPROVING QWL

1)Self- managed work teams 2)Job redesign and enrichment 3)Alternative work schedules 4)Career development 5)Job security 6)Employees participation 7)Equitable justice