ARIA SOHO

Quick Start Guide

ARIA SOHO Quick Start Guide

Table of Contents

1 SYSTEM OVERVIEW ........................................................................................... 1

1.1 System Connection Diagram ........................................................................................... 1 1.2 System Components......................................................................................................... 2

2 INSTALLATION .................................................................................................... 3
2.1 KSU Installation ................................................................................................................. 3
2.1.1 Unpacking ................................................................................................................................. 3 2.1.2 Opening and Closing the Front Cover...................................................................................... 4 2.1.3 Frame Ground Connection ....................................................................................................... 5 2.1.4 External Backup Battery Installation......................................................................................... 5 2.1.5 KSU Mounting ........................................................................................................................... 6

2.2 Board installation .............................................................................................................. 7 2.3 MBU (Main Board Unit) ..................................................................................................... 7
2.3.1 Modular Jack (MJ1 MJ3) Pin Assignment............................................................................. 9 2.3.2 Switch 1 Functions.................................................................................................................. 10

2.4 Installation of the CO Line & Extension Board ............................................................ 11

2.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU].................. 11 2.4.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU]............................ 12 2.4.3 SLIB8 (8 SLT Interface Board) [not available in AR-CKSU] .................................................. 13

2.5 Other Board Installation ................................................................................................. 14

2.5.1 VMIU / AAFU (Voice Mail Interface Unit /Auto Attendant Function Unit)............................... 14 2.5.2 LANU (LAN Interface Unit) ..................................................................................................... 14 2.5.3 MODU (Modem Function Unit) ............................................................................................... 15 2.5.4 DPU2 (Two Door Phone Unit) ................................................................................................ 15 2.5.5 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit) ................................ 16

2.6 Terminal Connection and Wiring Method..................................................................... 17

2.6.1 DKT/DSS Connection ............................................................................................................. 17 2.6.2 SLT Connection ...................................................................................................................... 17 2.6.3 Connecting Additional Terminals............................................................................................ 18

3 STARTING THE ARIA SOHO ............................................................................ 19

3.1 Before Starting the ARIA SOHO System ...................................................................... 19 3.2 Basic Programming ........................................................................................................ 19
3.2.1 DKT Admin Programming....................................................................................................... 19 3.2.2 How to enter the Admin Programming Mode ......................................................................... 21 3.2.3 Pre-Programming.................................................................................................................... 22

3.3 How to get incoming Call ............................................................................................... 28

3.3.1 Ring Assignment to Station .................................................................................................... 28 3.3.2 DISA(Direct Inward System Access)...................................................................................... 29
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ARIA SOHO Quick Start Guide 3.3.3 VMIU Recording for DISA....................................................................................................... 30 3.3.4 Attendant Assignment............................................................................................................. 30

3.4 How to access outgoing Call ......................................................................................... 31 3.5 Call Transfer..................................................................................................................... 32 3.6 Pickup (Direct/Group) ..................................................................................................... 33
3.6.1 Direct Pickup ........................................................................................................................... 33 3.6.2 Group Pickup .......................................................................................................................... 33 3.6.3 Programming for Pickup Group .............................................................................................. 34

3.7 INT MOH Type.................................................................................................................. 34

4 TROUBLESHOOTING ........................................................................................ 35

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ARIA SOHO Quick Start Guide

1 SYSTEM OVERVIEW
1.1 System Connection Diagram

ARIA SOHO Quick Start Guide

1.2 System Components

BASIC KSU
ITEM KSU PSU Main Board OPTION BOARD DESCRIPTION Key Service Unit Power Supply Unit Main Board Unit (3CO, 8DKT/1DKT and 7SLT) CO Line and DKT/SLT interface boards (CHB308, CSB316, SLIB8) VMIU, AAFU, LANU, MODU, DPU2, CMU50PR can be installed 3CO Lines and 8 Hybrid Interface Board Call Metering (50Hz) and Polarity Reversal Detection Unit (3 channels) 3 CO Lines and 16 SLT Interface Board Call Metering (50Hz) and Polarity Reversal Detection Unit (3 channels) 8 SLT Interface Unit Installed on CSB316 as a default 8 SLT Interface Board Voice Mail Interface Unit, 4 channels Auto Attendant Function Unit, 4 channels LAN Interface Unit (10 base-T only) MODEM unit (33Kbps) 2 Door Phone interface Unit Call Meeting (50Hz) and Polarity Reversal Detection Unit (3 channels)

MBU CO and Extension Boards Other Boards

CO Line and Extension Boards [not available in AR-CKSU]

CHB308 CMU50PR CSB316 CMU50PR SLU8

Other Boards

SLIB8 VMIU AAFU LANU MODU DPU2 CMU50PR

ARIA SOHO Quick Start Guide

2 INSTALLATION
2.1 KSU Installation
2.1.1 Unpacking
Open the box and verify that the items shown in Figure 2.1 are included:

Key service unit Mounting template

CD manual

Quick Start Guide

Power cord

Battery cable

Tie cable

Anchor plug

Screw

Fuse

FIGURE 2.1 CARTON CONTENTS

ARIA SOHO Quick Start Guide

2.1.2 Opening and Closing the Front Cover

2.1.2.1 Opening the Front Cover
1. Open the Cord cover and turn the screws counter-clockwise to loosen as shown in Figure 2.2. 2. Lift the front cover in the direction of the arrow as shown.

FIGURE 2.2 OPENING THE FRONT COVER

2.1.2.2 Closing the Front Cover

1. Insert the front cover into the slot on the KSU. 2. Then put the front cover down on the KSU in the direction of the arrow. 3. Turn the screws clockwise to tighten and close the Cord Cover. 4

ARIA SOHO Quick Start Guide

2.1.3 Frame Ground Connection

It is very important that the frame of the ARIA SOHO System is grounded: 1. Turn the grounding screw counter clockwise to loosen, as shown in Figure 2.3. 2. Insert the grounding wire and tighten the screw. 3. Then connect the grounding wire to an appropriate ground source (refer to Caution).

To earth FIGURE 2.3 GROUNDING THE KSU CAUTION For ground wire, green-and-yellow insulation is required and the cross-sectional area of the conductor must be more than UL 1015 AWG#18 (1.0mm)). It is recommended that the ground wire is shorter than 1m (3.28ft). We do not provide the ground wire.

2.1.4 External Backup Battery Installation

In case of power failure, the external backup batteries automatically maintain uninterrupted power for the ARIA SOHO System. The external batteries must provide 24V DC; this is generally accomplished by connecting two 12V batteries in a series arrangement as shown:

FIGURE 2.4 EXTERNAL BACKUP BATTERY INSTALLATION CAUTION It is recommended to use an external backup battery fuse (5A @250V) between the battery and the System. Recommended battery capacity is 24V/10AH MF; the ARIA SOHO System should be able to operate more than 3 hours with batteries that are in good condition. Carefully check the battery polarity with cable colors (Red and Blue) when connecting the battery to the System. 5

ARIA SOHO Quick Start Guide

2.1.5 KSU Mounting

1. Install 3 anchor plugs in the wall using the mounting template included for accurate placement (Figure 2.5). 2. Insert the 3 included screws to 3 anchor plugs. 3. Hook the KSU onto the screws, making sure that the System slides down securely (Figure 2.6).

FIGURE 2.5 MOUNTING TEMPLATE

FIGURE 2.6 KSU WALL MOUNTING NOTE Be careful not to drop the KSU. 6

ARIA SOHO Quick Start Guide

2.2 Board installation

To install the Board, perform the following Steps: 1. Before inserting the Board, remove the dummy slot as shown in #1 of Figure 2.9. 2. Holding the board as shown in #2 of the diagram, carefully insert the Board in the direction of the arrow so that the Board securely engages with the connector (CN2) on the main board (#3).

FIGURE 2.7 BOARD INSTALLATION CAUTION Power must be turned OFF before board installation. Insert boards carefully to avoid bending connector pins (male pins on MBU) and board damage from power shortage caused by misaligning.

2.3 MBU (Main Board Unit)

The Main Board Unit (MBU) controls communication between the peripheral interfaces, supervises all resources in the system, controls the gain adjustment of the PCM signal, generates the System tones, and manages System call processing.

FIGURE 2.8 MBU NOTE When AC Power was failed, the last SLT port on MBU will be connected to CO1 automatically. 7

ARIA SOHO Quick Start Guide

The MBU is installed in the KSU and provides various kinds of connectors RJ11 modular jacks for the connection of peripheral boards and miscellaneous functions (refer to Figure and Table).

FIGURE 2.9 MBU CONNECTION PORTS

CONNECTOR, MODULAR JACK AND SWITCH FUNCTIONS SWITCH/CONNECTOR CN1 CN2 CN3 CN4 CN5 CN9 & CN10 CN13 CN6 CN7 CN8 MJ1 MJ2 MJ3 MJ4 PJ1 (Red) PJ2 (Blue) SW1 SW2 SW3 FUNCTIONS KSU Connection CO and Extension Board(CHB308/CSB316/SLIB8) installation LANU Installation MODU Installation VMIU/AAFU Installation CMU50PR Installation DPU2 Installation JTAG Port for Emulator PSU Connection (+5V, -5V, +30V) RS-232C Port Connection 3 CO Lines Connection 8 DKTs or 1 DKT and 7 SLTs Connection Alarm Sensor and External Relay Contact USB Connection(USB Type B Connector) External MOH Connection External PAGE Connection 4 Poles DIP Switch for Software Usage Lithium Battery ON/OFF Switch for Memory and RTC Back Up System Reset Button REMARK 50Pins 50Pins 32Pins 20Pins 32Pins 6 & 8Pins 16Pins For Test 7Pins 9Pins 3Arrays 8Arrays 1Array Slave Mode

Default = All ON Default = OFF

ARIA SOHO Quick Start Guide

2.3.1 Modular Jack (MJ1 MJ3) Pin Assignment

2.3.1.1 MBU MJ1 (CO)
MBU MJ11,2,3 Connector RJ11 PIN Number NO 1,2 3,4 5,6 Signal Name N/A CO-T, CO-R N/A

2.3.1.2 MBU MJ2 (Extension)

MBU MJ2-1 (DKT ONLY) PIN NUMBER NO 1 2 3,4 5 6

CONNECTOR RJ11

SIGNAL NAME N/A DKT-T Reserved DKT-R N/A

CONNECTOR RJ11

MBU MJ22,3,4,5,6,7,8 PIN NUMBER NO 1 2 3,4 5 6

SIGNAL NAME N/A DKT-T SLT-T, SLT-R DKT-R N/A

NOTE When installing DKT or SLT on Hybrid Ports, (MJ2-2,3,4,5,6,7,8), keep the above pin assignment. Otherwise the DKT or SLT will not operate normally.

TERMINAL DKT CONNECTOR RJ11 PIN NUMBER NO 1 2 3,4 5 6 SIGNAL NAME N/A RING Reserved TIP N/A

TERMINAL SLT CONNECTOR RJ11 PIN NUMBER NO 1,2 3,4 5,6 SIGNAL NAME N/A TIP, RING N/A

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2.3.1.3 MJ3 Pin Assignment (Alarm Detection and Relay Contact)

MJ3 CONNECTOR RJ11 PIN NUMBER NO 1 2 3 4 5 6 SIGNAL NAME N/A ALARM-T ALARM-R Relay-T Relay-R N/A

CONNECTOR USB Type B

MJ4 PIN ASSIGNMENT (USB) PIN NUMBER NO 1 2 3 4

SIGNAL NAME External Power (+5V) DD+ GND

2.3.2 Switch 1 Functions

SWITCH 1-1 1-2 1-3 1-4 FUNCTION Administration Programming Access Command/Event Trace (Software Testing) Simplified Message Desk Control (SMDI Voice Mail) Database Default on Power Up OFF Disable Enable SMDI ON Disable ON (DEFAULT) Enable Disable SMDI OFF Enable

Before programming the System, switch 1-4 should be ON and then power cycle OFF and ON to initialize the default System database. Once the database has been initialized, switch 1-4 should be placed in the OFF position to protect the database. After putting the SW2 lithium battery switch ON to protect the RAM/RTC data, install the option boards to the MBU. NOTE The SW2-DIP switch should be turned ON to protect the System database in case of power failure. As needed, replace the batteries with the same or equivalent type recommended by the manufacturer; the System will not function normally if the battery is incorrectly replaced. Be sure to dispose of used batteries according to manufacturer instructions and/or local government regulations. The 4th pole of SW1 should be OFF to protect the features being programmed in Admin programming after the System power up and initialization.

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2.4 Installation of the CO Line & Extension Board

2.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU]
The CHB308 can be installed on the CHB308/CSB316/SLIB8 (CN2) connector of the MBU, and provides 3 CO/PBX Loop Start CO Line interfaces that support Pulse/DTMF signaling. Each interface contains ring and loop current circuits, A/D and D/A conversions, and pulse signaling circuitry.

FIGURE 2.10 CHB308

2.4.1.1 Modular Jack (MJ1-MJ2) Pin Assignment

CHB308 MJ1 1,2,3 CONNECTOR RJ11 PIN NUMBER NO 1,2 3,4 5,6 CHB308 MJ2 1,2,3,4,5,6,7,8 (EXTENSION) PIN NUMBER NO 1 2 3,4 5 6 SIGNAL NAME N/A CO-T, CO-R N/A

CONNECTOR RJ11

SIGNAL NAME N/A DKT-T SLT-T, SLT-R DKT-R N/A

2.4.1.2 Add-On Board CMU50PR(Call Metering-50 Hz & Polarity Reversal Detection unit)
The CMU50PR provides 3 channels Call Metering detection for 50Hz and provides 3 channels of Polarity Reversal Detection for call metering. It can be installed on the MBU, CHB308, or CSB316.

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2.4.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU]

The CSB316 can be installed on the CHB308/CSB316/SLIB8(CN2) connector of the MBU.

FIGURE 2.11 CSB316

2.4.2.1 Modular Jack Pin Assignment

CSB316 MJ1 1,2,3 CONNECTOR RJ11 PIN NUMBER NO 1,2 3,4 5,6 SIGNAL NAME N/A CO-T, CO-R N/A

CSB316 MJ2 1,2,3,4,5,6,7,8 PIN NUMBER NO RJ11 1 2 3,4 5 6 NOTE The CSB316 is shipped with 8 Terminal Blocks CONNECTOR

SIGNAL NAME N/A SLT-T SLT-T, SLT-R SLT-R N/A

FIGURE 2.12 TERMINAL BLOCK 12

ARIA SOHO Quick Start Guide

TERMINAL SLT CONNECTOR RJ11 PIN NUMBER NO 1,2 3,4 5,6 SIGNAL NAME N/A TIP, RING N/A

2.4.2.2 Add-On Board CMU50PR (Call Metering-50Hz and Polarity Detection Unit)
The CMU50PR provides 3 Call Metering Detection for 50Hz and provides 3 channels of Polarity Reversal detection for call metering. It can be installed on the MBU, CHB308, or CSB316.

2.4.2.3 Add-On Board SLU8 (8SLT Interface Unit)

The SLU8 provides 8 SLT interfaces and can be installed on only the CSB316. It can be installed on CSB316 only as a default when shipped.

2.4.3 SLIB8 (8 SLT Interface Board) [not available in AR-CKSU]

The SLIB8 can be installed on the CHB308/CSB316/SLIB8(CN2) connector of the MBU, and provides 8 possible SLT interfaces. It can generate FSK signals for outgoing Caller ID; DTMF signals for outgoing Caller ID.

FIGURE 2.13 SLIB8

2.4.3.1 Modular Jack Pin Assignment

SLIB8 MJ2 1,2,3,4,5,6,7,8 PIN NUMBER NO 1 2 3,4 5 6

CONNECTOR RJ11

SIGNAL NAME N/A Reserved SLT-T, SLT-R Reserved N/A

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2.5 Other Board Installation

2.5.1 VMIU / AAFU (Voice Mail Interface Unit /Auto Attendant Function Unit)
The Voice Mail Interface Unit (VMIU) can be installed on the VMIU/AAFU connector (CN5) of the MBU, and provides the capability for System announcements, ACD/UCD announcements, and User Greetings.

FIGURE 2.14 VMIU VMIU DESCRIPTION VMIU 4 Channels 125 Min. 25 Min. 100 Min. 800

ITEM Channel Max Record Time: System Greeting (system announcement) User Record Time Max. Number of User Voice Messages

AAFU 4 Channels 35 Min. 25 Min. 10 Min

NOTE User greetings are stored in Nand Flash memory and will not be lost by System power OFF or reset. MBU SW1-4 and SW2 control the protection of recorded messages.

2.5.2 LANU (LAN Interface Unit)

LAN Interface Unit (LANU) should be installed on the LANU connector (CN3) of the MBU and provides 1 LAN port of 10 Base-T networking. RJ45 Modular Jack, MJ1 is used to interface with a Wide Area Network (WAN) or PC. Two LEDs are provided to indicate the operational state of the LAN port.

FIGURE 2.15 LANU 14

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2.5.3 MODU (Modem Function Unit)

MODU should be installed on the MODU connectors (CN4) of the MBU, and provides an analog modem connection. It supports Bell, ITU-T, V.34, V.32BIS, V.90 Protocol at a speed rate of 300bps up to 33Kbps, and automatic rate negotiation.

FIGURE 2.16 MODU

2.5.4 DPU2 (Two Door Phone Unit)

The Two Door Phone Unit (DPU2) should be installed on the DPU2 connector (CN13) of the MBU, and provides two Door Phone interfaces and two Relay contacts for door opener.

FIGURE 2.17 DPU2

2.5.4.1 Modular Jack (MJ1-MJ2) Pin Assignment

CONNECTOR RJ11 DPU2 MJ1 (DOOR PHONE) PIN NUMBER NO 1 2 3 4 5 6 15 SIGNAL NAME N/A DPH1-T DPH1-R DPH2-T DPH2-R N/A

ARIA SOHO Quick Start Guide

DPU2 MJ2 (RELAY CONTACT) PIN NUMBER NO 1 2 3 4 5 6 TERMINAL LDP-DPB CONNECTOR Screw type NO 1,2 3 4 SIGNAL NAME External switch pole TIP RING

CONNECTOR RJ11

SIGNAL NAME N/A Relay 1-T Relay 1-R Relay 2-T Relay 2-R N/A

2.5.5 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit)

The Call Metering-50Hz and Polarity Reversal Detection Unit (CMU50PR) provides 3 Call Metering Detection circuits for 50Hz and provides 3 channels of Polarity Reversal Detection for Call Metering or signaling. It can be installed on MBU, CHB308 and CSB316.

FIGURE 2.18 CMU50PR

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2.6 Terminal Connection and Wiring Method

2.6.1 DKT/DSS Connection
The following illustrates how to connect the DKT and the DSS to your System:

FIGURE 2.19 DKT CONNECTION

FIGURE 2.20 DSS INSTALLATION AND CONNECTION PIN ASSIGNMENT PIN NUMBER

CONNECTOR RJ11

NO 1 2 3,4 5 6

SIGNAL NAME N/A RING Reserved TIP N/A

2.6.2 SLT Connection

The following illustrates how to connect the SLT to your System:

FIGURE 2.21 SLT CONNECTION PIN ASSIGNMENT CONNECTOR RJ11 PIN NUMBER NO 1,2 3,4 5,6 17 SIGNAL NAME N/A TIP, RING N/A

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2.6.3 Connecting Additional Terminals

The MBU provides connections for one external music source, one external page port, one relay contact, and an alarm detection input monitor through the PJ1 (RED, External MOH) and PJ2 (BLUE, External Page) audio jack and a MJ3 (RJ11 Modular Jack).

FIGURE 2.21 ADDITIONAL TERMINAL CONNECTION

2.6.3.1 External Music Source Wiring

The MBU accommodates one external music port through a PJ1 (RED) audio jack.

2.6.3.2 Relay Contacts

The MBU provide 1 relay contact that is used for loud bell or general purpose through pin No. 4-5 of MJ3.

2.6.3.3 External Paging Port wiring

The MBU supports one external paging port through a PJ2 (BLUE) audio jack.

2.6.3.4 Alarm Detection Wiring

The MBU provides an external alarm detection input, which can be used to transmit notification to extensions when the external switch is closed or opened (programmable through Admin Programming). This alarm detection input is provided through Pin No. 2-3 of MJ3.

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3 STARTING THE ARIA SOHO

3.1 Before Starting the ARIA SOHO System
In preparation for programming, perform the following Steps: 1. The DIP switch (SW2) should be turned ON prior to installing the MBU to protect the System data in case of power failure. 2. Check the DIP switch (SW1) of the MBU to All ON. 3. Plug the AC power cord into the ARIA SOHO System and AC outlet. 4. Program the Nation Code (PGM100) as applicable. 5. Reset the ARIA SOHO System. 6. Set the 4th pole (SW1) of the MBU OFF when the System operates normally, to protect programmed features after System power-up and initialization.

3.2 Basic Programming

The ARIA SOHO System can be programmed to meet an individual customers needs. There are two ways to perform Admin Programming: PC Admin Refer to PC Admin Programming Manual DKT In this manual, DKT (Station 100) Admin Programming is detailed.

3.2.1 DKT Admin Programming

All programming is done at Station 100 (Station Port #00) using the LDP-7224D Digital Key Telephone). Additional programming stations may be assigned (113 - FLEX1), but only DKT can be active in the programming mode at any one time. When in programming mode, Station 100does not operate as a normal telephone, but instead works as a programming instrument with all of the buttons redefined. The keys of the dial pad are used to enter the various data fields to enter numerical information: Flexible Buttons The 24 buttons located at the right side of the phone are used to indicate a specific data field and to enter information. Speed Button and * Key Are sometimes used to delete data, or to indicate the end of data input. Redial Button Could be used to delete one digit or character from the end of entered data or characters.

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3.2.1.1 Button Explanation of LDP-7224D

Figure 3.1 describes buttons and function keys. Refer to the LDP-7224D user Guide for detail operation.

FIGURE 3.1 DESCRIPTION OF LDP-7224D BUTTONS

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3.2.2 How to enter the Admin Programming Mode

To enter Admin programming mode, perform the following Steps: 1. Lift the Handset. OR 1. Press the [MON] button on the Admin Station (By default, station 100). 2. Press the [TRANS/PGM] button and dial * # (a confirmation tone should be heard). 3. Enter the Admin password if the password has been set; a confirmation tone should be heard indicating that the Station is in Admin Programming mode. 4. Each program is accessed by pressing the [TRANS/PGM] button, the following should display: ENTER PGM NUMBER 5. Dial the desired three-digit program number. If an error is made while entering data, the [TRANS/PGM] button will return to the previous status. NOTE To return to the previous state while Admin Programming, press the [CONF] button (clears the temporary data fields).

3.2.2.1 Permanent Update Procedure

To accept changes while programming, perform the following Steps: 1. Press the [HOLD/SAVE] button when all changes have been entered to store the data permanently. 2. A confirmation tone should be heard when pressing the [HOLD/SAVE] button if all data was entered correctly. If there were any errors in the entering of data, an error tone will be presented and data will not be stored in the permanent memory.

3.2.2.2 How to reset the System

To reset the System, perform the following: 1. Enter [PGM] +450 then [FLEX] +15 and press the [HOLD/SAVE] button.

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3.2.3 Pre-Programming
3.2.3.1 Location PGM Nation Code and Site Name (PGM100)
NOTE The 4th pole of the DIP switch (SW1) on the MBU must be turned ON. Nation Code To program the Nation Code at Admin programming mode: 1. Press the [TRANS/PGM] button + PGM number (100) + [FLEX1] + 7[Nation Code for CIS]. 2. Press the [HOLD/SAVE] button to accept the change. 3. Now Rest ARIA SOHO to initialize Database for Nation. 4. Set the 4th pole (SW1) of the MBU OFF when the System operates normally, to protect programmed features. To Check nation, press [TRANS/PGM] + 7 2 (Programmed Nation will be displayed in Phone LCD) NATION America Bahrain Bolivia Burma China (Taiwan) Costa Rica Denmark El Salvador Finland Germany Guam Haiti India Iraq Italy Kenya Liberia Malaysia Monaco New Zealand Oman P.N.G. Philippines Saudi Arabia South Africa Swaziland TELKOM Turkey Uruguay Y.A.R. 1 973 591 95 886 506 45 503 358 49 671 509 91 964 39 254 231 60 377 64 968 675 63 966 27 268 *27 90 598 967 CODE NATION Argentina Bangladesh Brazil Cameroon CIS Cyprus Ecuador Ethiopia France Ghana Guatemala Honduras Indonesia Ireland Japan Korea Libya Malta Morocco Nigeria Pakistan Paraguay Portugal Senegal Spain Sweden Thailand U.A.E. Venezuela TELSTRA 54 880 55 237 7 357 593 251 33 233 502 504 62 353 81 82 218 356 212 234 92 595 351 221 34 46 66 971 58 *61 CODE NATION Australia Belgium Brunei China Colombia Czech Egypt Fiji Gabon Greece Guyana Hong Kong Iran Israel Jordan Kuwait Luxembourg Mexico Netherlands Norway Panama Peru Qatar Singapore Sri Lanka Switzerland Tunisia United Kingdom Vietnam 61 32 673 56 57 42 20 679 241 30 592 852 98 972 962 965 352 52 31 47 507 51 974 65 94 41 216 44 84 CODE

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3.2.3.2 Board Assignment (PGM101)

It is used to assign the Board Type of installed Boards. If the pole 4 of dip switch SW1 on MBU is ON position, Board assignment is automatically set when system is power up. But in normal case, the dip 4 is set to OFF position to protect database of ARIA SOHO system. In this case, the board assignment should be programmed to add new board in ARIA SOHO system. And the logical assignment should be programmed to provide logical device number of installed board in PGM 103. At Admin programming mode, 1. Press the [TRANS/PGM] button + PGM number (101) 2. Enter slot number (2 digits) 3. Press [FLEX1] button. 4. Enter Board Type code (2 digits) 5. Press the [HOLD/SAVE] button to accept the change.

STA DPU SLIB16 SLIB8 HYBRID

CODE 11 13 14 17

COL LCOB3

CODE 33

Etc VMIU AAFU

CODE 64 65

Board ID
SLOT Number 01 02 SLOT Position Hybrid slot on BKSU/CKSU Optional extension slot on BKSU Kinds of Boards HYBRID : Hybrid interface part of MBU on BKSU/CKSU HBBRID : Hybrid interface part of CHB308 SLIB8 : 8 SLT interface board SLIB16 : 16 SLT interface part of CSB616 05 06 09 10 CO slot on BKSU Optional CO slot on BKSU VMIU slot DPU slot LCOB3 : 3 CO Line interface part of MBU on BKSU LCOB3 : 3 CO Line interface part of CHB308/CSB308 VMIU, AAFU DPU : DPU2 board on BKSU/CKSU, Two physical slot are regarded as one slot. Device number will be four when two DPU2 are installed.

SLOT Definition
To handle logical device number of CO and extension, slot of MBU is divided as two virtual board, HYBRID and LCO3. And CHB308 board is divided as two virtual boards, LCOB3 /HYBRID and CSB316 is divided as LCOB3 /SLIB16.

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When board is added or changed to new board with different ports, logical device number of following board is changed. In this case related CO line or Station program should be checked and changed according to the new logical device number. For example) If CHB308 on Slot2 is changed to CSB316, the starting logical device number of slot 3, 4, 10 is increased as 8 ports. In this case, station program with previous logical is not available for renewed logical station number by incremented device number.

3.2.3.3 Logical Slot Assignment (PGM103)

It is used to assign the logical order of installed Station Boards or CO Boards. With the pole 4 of dip switch SW1 on MBU is ON position, slot logical order is automatically registered by slot number order for each Station Boards & COL Boards. But if the poison is set to OFF, User can reassign slot order of each CO line or extension line to appropriate to user circumstance. COL Board 1. 2. 3. 4. STA Board 1. Press the [TRANS/PGM] button + PGM number (103) 2. Press [FLEX2] button. 3. Enter logical slot number (STA board slot: 01~04,10) 4. Press [HOLD/SAVE] button to accept change. VMIU Board 1. Press the [TRANS/PGM] button + PGM number (103) 2. Press [FLEX3] button. 3. Enter logical slot number (VMIU Slot: 09) 4. Press [HOLD/SAVE] button to accept change. When PGM 101and PGM 103 are programmed by user, the system should be reset. 24 Press the [TRANS/PGM] button + PGM number (103) Press [FLEX1] button. Enter logical slot number (CO board slot: 05~08) Press [HOLD/SAVE] button to accept change.

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3.2.3.4 Numbering Plan Type (PGM104)

To program the Numbering Plan Type, perform the following: 1. 2. 3. Press the [TRANS/PGM] button + 104. Enter the Numbering Plan Type (1 digit, refer to Table). Press the [HOLD/SAVE] button to accept changes.

NUMBER SET TYPE/ PRESS # 1 2 3 4 5 6 7 8

NUMBERING PLAN TYPE INTERCOM RANGE DEFAULT 100-151 100-151 100-151 700-751 200-251 10-61 100-151 100-151 Yes No No No No No No No

REMARK

As the basic type, the 1st digit of the Station number should be 1-4. The Station number can be changed up to 799.

The Station number can be changed up to 999.

3.2.3.5 Flexible Numbering Plan (PGM 106-107,109)

PGM106-107 and PGM109 shows numbering plan (Program change is no need). PGM PGM106 FLEX BUTTON 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 21 ITEM Station Group Pilot Number Range Internal Page Zone Number Range Internal All Call Page Meet Me Page External Page Zone All Call Page (Internal/External) SMDR Account Code Flash Command to CO Line Last Number Redial (LNR) Do-Not-Disturb Call Forward Speed Dial Program MSG Wait/Call-Back Enable MSG Wait/Call Back Answer Speed Dial Access Cancel DND/CFW/Pre-Selected Features SLT Hold SLT Program Mode Select ACD Reroute DEFAULT VALUE 100-151 620-629 543 544 545 549 550 551 552 553 554 555 556 557 558 559 560 563 564

MSG

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ARIA SOHO Quick Start Guide

PGM PGM107 FLEX BUTTON 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 4 5 6 ITEM Alarm Reset Group Call Pickup UCD Group DND Night Answer Call Park Location Range Direct Call Pick-Up Access CO Line Group Access Individual CO Line Reserved Access Held CO Line Group Access Held Individual CO Line Access to CO Line in the 1st Available CO Line Group Attendant Call Door Open 1 Door Open 2 VM MSG Wait Enable VM MSG Wait Cancel Enter CONF ROOM SLT CONF PAGE JOIN Unsupervised CONF TMR EXTENSION DEFAULT VALUE 565 566 568 569 601-608 7 801-808 (8+ CO Group Line Number) 88 (88 + CO Line Number) 8* 8# (8# + CO Line Number) 9 0 #*1 #*2 *8 *9 57 58 ##

PGM109

3.2.3.6 System IP Setup (PGM108)

LAN interface Unit (LANU) can be used for PC Application (PC Admin, ezPhone, ezAttendant). To set up IP functionality, perform the following. Use the # key to skip to the next menu item, as needed:

Server IP Address At Admin programming mode, 1. Press the [TRANS/PGM] button + 108. 2. Press the [FLEX2] Button. 3. Enter the server IP Address (12 digits) (ex. 192168131154 for IP : 192.168.131.154 ) 4. Press the [HOLD/SAVE] button to accept changes.

Gateway Address At Admin programming mode, 1. Press the [TRANS/PGM] button + 108. 2. Press the [FLEX4] Button. 3. Enter the Gateway Address (12 digits). 4. Press the [HOLD/SAVE] button to accept changes.

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3.2.3.7 System Time and Date Setting (PGM178)

At Admin programming mode, 1. Press the [TRANS/PGM] button + 178. 2. Press the [FLEX1] Button (Time). 3. Enter 2 digits for hour and 2 digits for minutes (HHMM as 24 Hour format. For example, 1530 for 3:30 PM). 4. Press the [HOLD/SAVE] button to accept changes. 5. Press the [FLEX2] Button (Date). 6. Enter 2 digits for month, 2 digits for day and 2 digits for year (MMDDYY, 012506 for 2006 January, 25) 7. Press the [HOLD/SAVE] button to save changes.

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ARIA SOHO Quick Start Guide

3.3 How to get incoming Call

3.3.1 Ring Assignment to Station
Each station can be programmed to receive an incoming call alert signal when the system detects an incoming call on specified CO lines. Separate ring assignments are made for Day, Night and Weekend Ring operation mode. In addition, signal can be delayed by 1 to 9 ring cycles allowing a secondary answering position. By default, every CO Line ring is assigned to ring attendant station (by default, station 101). So ring assignment program could be changed for user requirement. ARIA SOHO Station100

PSTN

Station105 Figure 3.1 Ring Assignment Destination

A CO call from CO line can be program to ring at any station.

For example) To make Station 100 ~ 101 to ring when the incoming call from CO Line 1~3, and Station 102-105 to start to ring after 9 seconds. At Admin programming mode, 1. Press [TRANS/PGM] and dial 144 at Admin Program mode. 2. Dial CO Line range (0103 for CO line 01-03) 3. Press [FLEX 1] (For Day Mode Ring assignment). 4. Press 1 (To assign ring to Station). 5. Enter station range (100101 for station range 100 101) 6. Dial Ring delay time (Dial 0 to make the stations ring instantly). 7. Save the changed setting by pressing [HOLD/SAVE] button. To assign to ring at station 102~105 after 9 seconds, 1. Press [FLEX 1] (For Day Mode Ring assignment) without exiting. 2. Press 1 (To assign ring to Station). 3. Enter station range (102105 for station range 102 105) 4. Dial Ring delay time (Dial 9 to make the stations ring after 9 seconds). 5. Save the changed setting by pressing [HOLD/SAVE] button. When there is an incoming CO Call through CO Line 1 ~ 3 at Day mode, the station 100 ~ 101starts to ring instantly. If one of the station answers the call, other stations stop ringing. If the call is still not answered, after 9 seconds, station 102~105 starts ringing additionally. 28

ARIA SOHO Quick Start Guide

To remove assigned ring assignment to Station 101 when the incoming call from CO Line 1~3. At Admin programming mode, 1. Press [TRANS/PGM] and dial 144. 2. Dial CO Line range (0103 for CO Line 01-03 3. Press [FLEX 1] (For Day Mode Ring assignment). 4. Dial 1 (To assign Station) 5. Enter station range (101101 for Station 101). 6. To remove ring assignment, press [SPEED] then delay value is changed to . 7. Save the changed setting by pressing [HOLD/SAVE] button. When theres an incoming CO Call through CO Line 1 ~ 3, the station 101 does not ring.

3.3.2 DISA(Direct Inward System Access)

This feature allows CO incoming calls to access to specific destination without attendants answering. When incoming CO call comes in CO line programmed for DISA, system will answer and gives VMIB announcement or dial tone. Then the caller can dial additional digits to access desired destination. For example) To use CO Line 03-04 as DISA line for Day At Admin programming mode, 1. Press [TRAN/PGM] button and dial 140. 2. Enter the CO Line range (0304 for CO Line 03-04). 3. Press [FLEX 2] + DISA Type ( FLEX1 for the example, FLEX 1: DAY, FLEX2: Night, FLEX3: Weekend, FLEX4: On Demand) 4. Press [FLEX 1] + 1 (1: DISA SVC ON, 0: DISA SVC OFF) 5. Press [HOLD/SAVE] to save DISA line assignment(Now DISA mode was programmed) To program VMIB Greeting, 1. Press [FLEX 2] and dial VMIB Greeting number (Dial 01, If VMIB Greeting is recorded in System Greeting 01) 2. Press [HOLD/SAVE] to save VMIB Greeting assignment.

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ARIA SOHO Quick Start Guide

3.3.3 VMIU Recording for DISA

VMIU announcement for DISA can be recorded at attendant station. To record VMIU announcement, VMIU board should be installed and VMIU Access attribute for attendant station should be enabled. At default, attendant station is station 101 and its VMIU Access attribute is enabled. To record system announcements (greetings) from Attendant: 1. Press the [TRANS/PGM] button and dial 0 6 (Not Admin programming mode). 2. Dial the message number( 001 for System greeting 001, Range for system greeting : 001 ~ 070) Then you will hear the announcement Press the # key to record. If there is already a recorded message in the number dialed, a corresponding message will be played. 3. Dial # to start recording. Start the recording after hearing the announcement Record your message and hearing the confirmation tone. (Voice via attendant stations handset is recorded.) 4. Or, dial * to record using an external music port on the MBU. Then music from external music port is heard to attendant stations handset. And dial # to start recording. (Voice from external music port is recorded.) 5. Press the [HOLD/SAVE] button to finish recording. Then confirmation tone is heard and you can record the next one. 6. Or, pressing the [MON] button while recording, then the recording is stopped and the recorded message is saved.

3.3.4 Attendant Assignment

As default, station 101 is assigned as the system main attendant, and other attendants are not assigned. In ARIA SOHO system, up to 5 Attendant can be programmed. Some features are possible at Attendant station. System Speed dial program Answer for unanswered call VMIU system greeting recording)

For example, to add station 100 as second attendant At Admin programming mode, 1. Press [TRAN/PGM] button and dial 164 (Current Attendant will be displayed). 2. Press [FLEX Button] for Attendant (Press FLEX2 for second attendant, for next attendant press [VOLUME] button) 3. Enter station number (100 for station 100) 4. Press [HOLD/SAVE] to save.

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ARIA SOHO Quick Start Guide

3.4 How to access outgoing Call

Each station can access based on particular CO Lines or CO Groups as default. Station users may use Flexible buttons which are assigned as CO button. According to the Numbering Plan(PGM107), station users can access individual CO Lines by dialing CO Access Codes. FEATURE Idle Line Access (88 + CO Line number) CO Group Access (8 + CO Group number) DESCRIPTION Automatically selects an idle CO Line from the assigned CO Groups. Selects an idle CO Line from the corresponding CO Group. OPERATION METHOD ACCESS CODE

Dial the idle Line Access Number 8801 8812 (9), or press a CO Line button. Dial the CO Group Access number 801-808 and a CO Group number, or press a CO Group button.

A user can dial 9 to access the first idle line in their CO group. A user can dial 8801 to access CO Line 001 if it is idle. A user can dial 801 to access the first idle CO Line in CO Group 1.

To access a CO Line from a Keyset(LDP-7224D or LDP-7208): 1. 2. Or, Dial the individual CO Line Access Code(8801-8812) Or, CO Group Access Code (9). To access a CO Line from a SLT: 1. 2. Or, CO Group Access Code (9). Lift the handset. Dial the individual CO Line(8801 ~ 8812) Lift the handset or press the [MON] button. Press the desired CO Line button.

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3.5 Call Transfer

An Intercom Call or CO Call can be transferred to other station or CO Line during conversation. There are 2 kinds of call transfer ; Screened Transfer and Unscreened Transfer. Feature Screened Transfer (With Announcement) Unscreened Transfer (Without Announcement) Transferring method Transfer is completed after announcing the destination party. Transfer is completed without an announcement. After dialing the destination, while hearing a ring back tone, the originator can replace the handset.

* If Trans is made while transmitting dial through CO Line, Dial cant be transmitted To make an unscreened transfer, 1. 2. 3. 4. Press the [TRANS/PGM] button. Intercom dial tone is heard and the previous call is placed on exclusive hold. Dial the station number to receive the transfer. Replace the handset or go on-hook.

To make a screened transfer, 1. 2. 3. 4. 5. Press the [TRANS/PGM] button. Intercom dial tone is heard and the previous call is placed on exclusive hold. Dial the station number to receive the transfer. When the station answers, announce transfer. Replace the handset or go on-hook.

To make an unscreened transfer by SLT 1. 2. 3. 4. Press and release the hook-switch and intercom dial tone is heard. The CO Line is placed on exclusive hold. Dial the station number to be transferred. Replace the handset and go on-hook.

To make a screened transfer by SLT 1. 2. 3. 4. 5. Press and release the hook-switch and intercom dial tone is heard. The CO Line is placed on exclusive hold. Dial the station number to be transferred. When the station answers, announce transfer. Replace the handset and go on-hook.

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3.6 Pickup (Direct/Group)

A station user can answer other stations call. In intercom Calls, incoming CO Calls, recalling CO Calls and transferred CO Calls can be picked up instead of the ringing station.

3.6.1 Direct Pickup

A station can pick up a call ringing other station by dialing the direct call pick up code and the ringing station number For example, To answer a call ringing at another station (STA 101), 1. Lift the handset or press the [MON] button. 2. Dial Direct Call Pick-up code 7, Or, Press programmed FLEX button for Direct Pick-up. 3. Dial 101- the intercom number of the ringing station. To assign DIRECT CALL PICK-UP button at a flexible button, [TRAN/PGM] + FLEX button + 7 + [HOLD/SAVE]

3.6.2 Group Pickup

A station can pick up a call ringing at other station in the same pick-up group. Ringing intercom calls, incoming CO Lines, recalling CO Lines and transferred CO Lines can be answered by a station instead of the ringing station if the stations belong to the same pick-up group.

To answer a call ringing at a station 110 in your Pick-up group, 1. Lift the handset or press the [MON] button. 2. Dial Group Pick-up code 5 6 6.

Dial Pick-up code (566) at STA (111) to answer.

STA111 STA112 STA110

CO LINE 1

Call to STA 110 STA115

STA113

Pickup Group

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ARIA SOHO Quick Start Guide

3.6.3 Programming for Pickup Group

As default, pickup group is not programmed. For example) To program Pickup group 620 and assign station 110 113, 115 as member. At Admin Programming mode, 1. 2. 3. 4. 5. 6. 7. 8. 9. Press the [TRANS/PGM] button Dial 190. Enter Hunt Number ( 620 for the above example, range :620 ~629) Press FLEX1 to select Hunt Type Dial 6 to select Pick Up Group. Press [HOLD/SAVE] button to save Press FLEX2 to enable Pick Up Feature Dial 1 (ON) and Press [HOLD] button to save Press FLEX3 to assign Pick Up Member Press [Volume Up] and Press FLEX1, Dial 115 (All Member were entered : STA 110, 111, 112, 113, 115) (If all members station number is continuous as station 111 115, station range can be entered as 111115 instead of pressing FLEX button and entering station number in step 10) 11. Press [HOLD] button to save.

10. Press FLEX1, Dial 110, Press FLEX2, Dial 111, Press FLEX3, Dial 112, Press FLEX4, Dial 113

3.7 INT MOH Type

ARIA SOHO system provides 13 kinds of internal MOH (Music On Hold). Internal MOH will be presented for CO Hold and Intercom Hold.

To change the type of internal MOH

At Admin programming mode,

1. 2. 3.
4.

Press [TRAN/PGM] button and dial 171. Press [FLEX8] Button. Enter music type (05 for Waltz of the Flowers).
Press [HOLD/SAVE] to save.

Music Type (00-12) (As default, Romance is programmed). - 00 : Romance

- 01 : Turkish March - 02 : Green Sleeves - 03 : Fur Elise - 04 : Carmen Toreador Song - 05 : Waltz of the Flowers - 06 : Pavane - 07 : Sichiliano - 08 : Mozart Piano Sonata - 09 : Song of Spring - 10 : La Campanella - 11 : Overture No. 2: Badinerie - 12 : Blue Danube 34

ARIA SOHO Quick Start Guide

4 TROUBLESHOOTING
PROBLEM CAUSE/SYMPTOM Power short circuit in some board(s) System power failure LD1-4 LEDs on the MBU are All ON or All OFF Power short circuit in some board(s) System does not operate Bad board connection System database not working Bad extension circuit SOLUTION Exchange the malfunctioning board for one in good working condition. Dust each board with a dry cloth. Check the PSU fuse. Replace the PSU with an identical one. Check the connection of each board with the MBU. Check the PSU. Check for a short circuit on the MBU or other boards. Press the Reset button when the DIP switch (SW1,for database protection) is in the default position. Exchange the malfunctioning board for one in good working condition. Check the connection between the SLT line and DKT on MDF, and fix any mismatching. Repair any broken connection between the System and DKT. Check the distance between the MBU/CHB308 and the DKT Plug the DKT into another extension port that has been verified as working. If the DKT still does not work properly, replace the DKT. Exchange the board for one in good working condition. Check that the board connection between the lines of the SLT and DKT on the MDF, and fix any mismatching. Check the U8 (Voice processing and Tone detection device). Check all connections. Make sure a shielded cable is in use as the connection wire between the system and the amplifier. Decrease the output level of the external music source by using the volume control on the music source.

Bad connection between the MBU /CHB308 and DKT DKTU does not operate Proximity of DKT and System

Bad DKT Bad MBU/CHB308/CSB316 or SLIB8 board Bad connection between the MBU/CHB308/CSB316 or SLIB8 and SLT ANCR fail Bad connection Induced noise on the wire between the System and the amplifier Excessive input level from the external music source

SLT does not operate

CO line operation failure

Noise on External MOH and Paging port

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