. .

stress

(Motivation)

3


INPUTS

PROCESS

OUTPUTS

- -

-
-
- -
-
-
-

IMPACTS
-

--

-

: . 1995
5

,
, .

Jackson & Schuler, 2000

, ,

.
Jean-Jacques Servan-Schreiber
: . :

,
200

.


.
,
,
2006-2015,

.
H
2006 (World Health Report 2006)
.

World Health Organization (2005)

Health for all Database
http://www.euro.who.int/hfadb
,

2004 24.728
41.760 .
: .
, 1996-2006.
, 2009

2002

2003

2004

2005

2006

2007

100.

471,3

471,3

471,3

471,3

471,3

471,3

100.

215

220,5

223,5

230,7

229,2

231,9

100.

421,3

430,2

428,1

423,4

430

428,5

: , 2009
http://www.statistics.gr

.
,
2007 ( ) 5,3%,
, 9,8%.
, 2007
1.000 5,4, 3,1/1.000
( 5). ,
(
) ,
46/100.000 127/100.000 , . ,
:
3,2/1.000 2007, 9,6/1.000

: http://ikpi.cancom.gr/

' "Health at a Glance 2009"

: ' "Health at a Glance 2009" -

'Health at a Glance 2009"

:
http://www.oecd.org/health/healthataglance

11

( , ,
)

15.000,
/

15.000 12.500
(1 920 )

, ,
: 2009
http://www.oke.gr/opinion/op_211_09.pdf

12

,


,





( . 2006).

:
-

-

-

-
/
-

-
-

, 2008

(agent) -
.
(gatekeepers)

15

( )

=Q X C
=

= N X P

Q X C = E=N X P
(/)
16

17

.


(Thomas 1992)

.(
Swansburg, 1999 )



, ,

(Rahim 1986 )
,

, (Cyert &
March)

,
.

.
,
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.

.

(

(
)
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(, , ,
, , )

(Richardson 1991)

(.. )

(
)


.

20%

( 1995)

,

,
,
,

.

Succesful Teamwork

Peter F. Drucker
TO A

: WHO

30

: WHO

31

()
()
,

32

()

, ,
,

,



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33
.

/

,
:

:

.

34

.
35

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36



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.
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,




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37



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.
38

 1.3:
(Stakeholders)

()

&

: Jackson & Schuler (1996), p.8

39

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&

&

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&

40

1.5:

: , ,

:
.
:
.

41

42

43

,

44
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45

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(,
parking, ).

46
.

47

48

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49

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50

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51

()

52

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53

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54



:

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55

56

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57

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58


Mintzberg

,
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59

60

61


:
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62

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63

64

65

66

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67

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68

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69

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70

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.

71

72

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/

()

73

74

75

/
-

76

, ,



77

/

.

78

Gen. George Patton

79

(Job satisfaction)

(Job involvement)

(Organizational commitment)

80


(Job satisfaction)

/ :

/

,

81


(Job involvement)

.
,
,

(-)

82


(Organizational commitment)

Porter and Steers

83

84

85

 * otivation
Movere=
Motive or drive =

= M
,


.

86

Patrick J. Montana Bruce H. Charnov ,
, 2002

87

88



80-90%

20-30%
89

90

: , , , ,

James and McDugall

() :

.

S.Freud

, .
C. Hull

91

(General
Motives)

92

.


: , ,
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, .
93



(General Motives)
M , ,

94

 :
,

:
,
,

:

:

.
.

95

(affiliation)

96

 (affiliation):


:


:



:


:

97

(
)

98

(- * content
models)

A. MASLOW

()
F. ERZBERG

ERG
ADLERFER
(Taylor, Mayo)*

(, )

VROOM

()
(**
*)
PORTER-LAWLER

( **
)
McCLELLAND

S. ADAMS

99


A. MASLOW

.

.



.
,

.

.

100


A. MASLOW

, , , ,
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101

 Maslow

- .
(
)
(
)


-,
)

,
, , .

102

:H. Hicks, R. Gullett, Management, McGranHill 1976, p.456
. , , 2001, . 261

103

 -
F. Herzberg
(
)

(
)

(
)

104


Maslow Herzberg

105

 Herzberg

(Job enrichment)


:
: -

,
,

,
,
,

,


,
106

 ERG ALDERFER
Existence needs *
,
Relatedness needs *

Growth needs*

.
.
.
,

.

.

107

 (Equity theory)
S. ADAMS

(inequity): ()
() .

*


.




108
().

 (Expectancy theory)
V. VROOM
???

= f {

* ,


.
109

 PORTER & LAWLER

* *

110


McCLELLAND

:



-

111


McCLELLAND

:

112

113

http://www.diakrisi.gr/NEWSGR/EmployeeMotivationGR.html

.

.

,
.


.


( ,
) - 114
.

- , ,

-, ,

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.

.
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.
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.

www.e-forologia.gr
115

,
.
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- / .
- ,
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-

www.e-forologia.gr
116

117

-
( ).

.
118

( -job description),
:

.

.
119

120

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()
121

//.

122

,

(, , )

123


1.

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3.

4.
5.
6.
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8.
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.
10.
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124

125

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126




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127

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128

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129

()


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.

130



( )

( )

( )

( -)

( 100
)

( .. ,,, ,
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131

( , -, .. -

,
.

BARS
(Behaviorally Anchored Rating Scales)
Behaviorally Expected Scales - BES)
Behaviorally Observation Scales - BOS)
132

( ,
, , ,
, ).

(Management
by Objectives, MBO)
(Peter Drucker, 1954,


)

133

1.//
2.
3.
4.
5. -
6. -
7.
8.
: . :

2 ,
5-7/10/200

.-

134

9.
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.

10.
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11. /
12.
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5-7/10/2000

135

1.
2.
3.
4.
5.
6.

: . :

2 ,
5-7/10/2000

.-

136

137

138

/




139

(allo Error)
E

(
)

/
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140

(
)

141

 ???

, ,
, ,
.
,
,
,
,
.

.
Mitchell Waldrop, "The Trillion-Dollar Vision of Dee Hock", Fast Company,
Oct-Nov 1996)

142

http://ec.europa.eu/health-eu/index_el.htm
http://who.org

http://www.euro.who.int/observatory
www.eede.gr
www.chesme.nurs.uoa.gr
() www.oke.gr
() www.iobe.gr
EUROPEAN HEALTH MANAGERS ASSOCIATION http://www.ehma.org
www.yyka.gov.gr
()
http://www.ekdd.gr/inep/index.php
(.... &
..) (.).
http://www.gspa.gr

www.nsph.gr

143


: .
. , 2008
. :
. , 1997
R. Noe, J. Hollenbeck, B. Gerhart, P. Wright.: .
, , ,
2006
. :

, , 2002
:
. , 2002
: , Interbooks,
, 2001
OECD: Human Capital, 2007 webbook, :
http://puck.sourceoecd.org/vl=2050679/cl=12/nw=1/rpsv/ataglance.htm
2009
http://www.oke.gr/opinion/op_211_09.pdf
144