Mathematical & Statistical Thinking

Presented by:

Prof. Balakrishnan Menon

Why?
 Improving Business

Performance Competitive Advantage

Why?
Global

Competition

Improve

rapidly and continuously

Why?
Improves Improves

Logical Reasoning

Analytical Capability

What?
Doing

the job the Job

Improving

What? Enabling Business Leadership

How? Requires Statistical Thinking

New Approach Re-engineering Focus is Replace

New Approach  TQM Improve quality Statistical Tools

New Approach Learning Organizations creates changes

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New Approach
Self

Managed Teams - Empowerment

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New Approach
Benchmarking

Adaptation of Best Practices

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New Approach
Six

Sigma defect control 3.4 / 1M cases CMMI Process Standardization

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How Medium?
Using Data

Computers Conclusions

Collection, Analysis

Actionable

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Result Solving Real Life Problems

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Helps Improve Processes

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Case Study Billing Cycle to Customers

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Case Study
Multiple Depts. Create process flow chart Critical process steps Flow of Information with Depts. Schedule of dates Cross functional teams for review the process cycle Documentation of the problem
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