PowerPoint Summary of:

Causes of Conflicts and Disputes

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PowerPoint Summary of:

Causes of Conflicts and Disputes

Simple misunderstandings

PowerPoint Summary of:

Causes of Conflicts and Disputes

Interest Conflicts

PowerPoint Summary of:

Causes of Conflicts and Disputes

What are interests? Interests are the things you want, but generally things that are negotiable. One bear on the last slide wanted help with the housework; the other wanted to go out with the guys. Consider the classic orange story.

PowerPoint Summary of:

Causes of Conflicts and Disputes

Positions are demands people make:

I want the orange! -orYou stay homeyou cant go out with the boys!

PowerPoint Summary of:

Causes of Conflicts and Disputes

Interests are the REASONSthe WHYS behind the positions: I want to use the rind to bake a cake; I want to eat the flesh of the orange. ----- I need help with the housework (but it could be done at a different time).

PowerPoint Summary of:

Causes of Conflicts and Disputes

Needs Conflicts

Security

Identity

Respect

PowerPoint Summary of:

Causes of Conflicts and Disputes

Moral or Value Conflicts

PowerPoint Summary of:

Causes of Conflicts and Disputes

Power Conflicts

PowerPoint Summary of:

Causes of Conflicts and Disputes

Data or Factual Conflicts

PowerPoint Summary of:

Causes of Conflicts and Disputes

Troubled History Past grievances and distrust

PowerPoint Summary of:

Causes of Conflicts and Disputes

Types of conflict

PowerPoint Summary of:

Causes of Conflicts and Disputes

Causes of intractability

Conflicts over positions Needs conflicts Values conflicts High-stakes distributional conflicts Disputes over negotiable interests

PowerPoint Summary of:

Causes of Conflicts and Disputes

And why does this matter?

Againyou deal with these differences in different ways. Interest conflicts usually can be negotiated, mediated, or sometimes arbitrated. Intractable conflicts at least need to be mediated; often addressed through dialogue, problem solving, or other longer-lasting methods.