1. To implement Lean Six Sigma or TQM, professional team should apply ____________ ____________ and __________ skills. 2. In statistics sigma represents ___________ ____________ __________. 3. CSSBB stands for ____________ ___________ _____________ _______ ___________ . 4. Lean Six Sigma approach work towards the reduction of both __________ and _________. Expand the Following; 5. A. CAPA ____________________________________________ B. PDCA ____________________________________________ C. SPC __________________________________________ D. PDPC __________________________________________ E. CTQ ______________________________________________ 6. Construct pareto chart from the following defects data:; Grease (15), Emulsion (65), Sewing (20), Missed (30).
7. One particular Bank serves 50,000 customers per month involving 1.6 entries per customer. On average 2.4 errors per month are made calculate the DPMO.