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  • Apolstm 2

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    Our data entry personnel made an error when keying the date of receipt. Your account has been credited $52.20, leaving a balance of $1,023. Due. We will take every effort to ensure that such error does not recur.

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    Apolstm2

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    Our data entry personnel made an error when keying the date of receipt. Your account has been credited $52.20, leaving a balance of $1,023. Due. We will take every effort to ensure that such error does not recur.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
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    2 views1 page

    Apolstm 2

    Uploaded by

    Big Business
    Our data entry personnel made an error when keying the date of receipt. Your account has been credited $52.20, leaving a balance of $1,023. Due. We will take every effort to ensure that such error does not recur.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    APOLOGY FOR ERROR ON OUR STATEMENT: RESPONSE TO LETTER FROM CUSTOMER

    [DATE, ex. Wednesday, June 11, 1998]

    [NAME, COMPANY AND ADDRESS, ex.


    John Smith
    XYZ Inc.
    1234 First Street
    Suite 567
    Anycity, Anystate 85245]

    Dear [NAME, ex. John Smith],

    Thank you for your letter of [DATE, ex. June 10]; you are absolutely correct and we owe you an
    explanation for our error.

    [GIVE EXPLANATION, ex. Indeed, your payment was received in a timely manner. However, our
    data entry personnel made an error when keying the date of receipt.] [STATE WHAT WILL
    HAPPEN TO ACCOUNT AND STATE NEW BALANCE, ex. Your account has been credited
    $52.20, leaving a balance of $1,023.43 due.]

    Please accept my apologies. We will take every effort to ensure that such error does not recur.

    Sincerely,

    [YOUR NAME, ex. Jill Jones]

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