QUESTIONNAIRE

(TELEMARKETING)
Name : Course : Age : Email ID : Gender :

1. What do you think about company approach in telemarketing in India? a)Excellent b)Average c) Good d) Bad

2. The VPP courier service should be made free by the companies? a) Yes b) No

3. a) b)

Which category of telemarketing will satisfy you? Visual Internet c) Audio d) Telephone

4. Do you think the tele-operators are efficient enough in their duty? a) Yes b) No

5. In which language you find yourself more comfortable during telemarketing? a) b) English Other c) Hindi

6.Do you think young generation are more attracted towards the telemarketing?

a)Yes

b) No

7. During telemarketing are you satisfied with the information about the product from the teleoperator service provider when you are buying the product? a)Yes b) No

8. a)

Do you think telemarketing is gaining popularity in India? Yes b) No

9. How many times you want to avoid and dont want to receive telemarketing calls? a) b) c) Always Some times Never d) Many times e) Rarely

10. Do you think telemarketing is hampering your day to day activities? a) Yes b) No

11. To what extent does telemarketing helping to change your purchasing habbit? a) b) c) Very much Moderate level Never d) Satisfactory level e) Lower level

12. Does telemarketing hampering your concentration? a) Yes b) No

13. Is telemarketing overlapping the modes of traditional marketing today?

a) b) c)

Strongly agree Neutral Strongly disagree

d) Agree e) Disagree