KEVIN S.

CHOI
Cell: 408-621-5580 Email: choixke@gmail.com

OBJECTIVE To achieve meaningful employment with a respected company, which will allow me to address and solve the companys technical needs by applying my experience within the areas demanded and accomplishing deadline driven projects. OVERVIEW OF Accomplished and Goal-Orientated QUALIFICATIONS Experienced in Workstation Rollouts and Operating System Imaging Excellent troubleshooting and technical support abilities Productivity Improvement Excel in developing and motivating highly focused teams Experienced in various Microsoft operating systems Ability to provide technical help

TECHNOLOGY NETWORKING: Cisco Router Cisco Switch (UCS 6140 XP) Cisco / Linksys Catalyst Switch (3560G) Ethernet Fibre channel HARDWARE: Cisco UCS C210, C250, C460 (M1 M2) HP Proliant DL320, DL380, DL580 HP SAN StorageWorks MSA

Virtual Private Network (VPN) RDP (Terminal service) Private / Public Networking Network maintenance and upgrades

OPERATING SYSTEMS: Windows 7, Vista, XP, 2000, 98, 95 Premium (Home), Professional (Business), Ultimate Windows Server 2003 Ent, 2008 DC Ubuntu, OpenSUSE, Mint, Debian, Fedora Mac OS X VMware ESX 4.0 SOFTWARE: VMware vSphere Client Cisco UCS CIMC, UC Manager HP SmartStart HP System Management, iLO Adobe Tools (Dreamweaver, Photoshop, Flash) MS SQL Server 2005 / 2008 MS Office 2000 / 2003 / 2007 / 2010 MS Visual Basic 2008 / 2010 McAfee Antivirus LSI Mega Raid

Kevin S Choi, 1

Cell: 408-621-5580 Email: choixke@gmail.com

KEVIN S. CHOI

Cisco Systems Inc. San Jose,EMPLOYMENT HISTORY California September 2010 ~ October 2011 System Administrator / Database Coordinator Perform hardware, software and network upgrades for the Department of Service Bureau Solutions to access programs on MS Windows 2003, and 2008 Enterprise Edition based network. Responsible for implementing and maintaining system security and configurations of 60 department servers while providing IT support (24x7), to include planning, software and hardware configuration to a staff of 20 end users. Analyze information to determine, recommend, and plan layout for types of computers and peripheral equipment modifications to existing systems. Install and configure virtual machines using vSphere while providing IT support (both hardware and software) to all end users to ensure efficient system usage. Maintain dark network and switch for daily backups while monitoring public network traffic flow meter. Manage IP throughout six departments: CVCM, Service Bureau, BIT, P&D, US Channel distribution, ITCS; Wells Fargo Bank, Saratoga, California distributing limited IPs to each machine / January 2008 ~ virtual machines. September 2010 Customer Service Representative Adhered to operational controls (legal, corporate, and regulatory procedures). Resolved customer complaints/issues promptly and effectively. Supported the teller line to effectively identify referral opportunities and Abercrombie and Fitch, Santa Clara, California September 2006 ~ December 2007 Store Manager Closing responsibilities: reconciled cash drawer, batched out credit card transactions, prepared deposits and the following business days cash drawer. Managed a staff of 40, and as many as 60 on peak seasons. June 2005 Covexxan. San Jose, California Maintained inventory of stock and compiled data entry. ~ August 2006 Information Technology Support Specialist Assembled/disassembled hardware, software, and touch screen monitor to Medical PCs and Tablet PCs. Communicated with Technicians and sales Representatives. Installed operating system software and finger print readers to components. Debugged/serviced customer (hardware and software) issues. Created purchase/sale orders and other documents to complete process. Shipped/received an average of 30 products/supplies to various carriers. Redesigned a simple internal layout. San Jose StateEDUCATION San Jose, California University ~ Currently pursuing a BA in Economics
Kevin S Choi, 2