Feedback and Support

Feedback = Back channeling

Given while someone else is talking, to show interest, attention and/or a willingness to keep listening.

Why are Back Channel Important?

important for people wishing to be able to function as supportive, cooperative listeners. Involves responding to a conversational partner with expressions such as That s interesting , Yeah , Really and so on.

Example
A : I m going to Hawaii for my next vacation B : _________________ A : Yeah, my parents are taking me there as a graduation present. B : _________. And what do you plan to do there? A : Well, I guess I ll spend a lot of time on the beach. B : ____________________.

How?
Give feedback with a positive approach. Monitor your facial expressions, body language and tone of voice. More compliments than criticism : "You pronounced those hard words really well." Encourage the student.

 Repeat what they said repeating the whole sentence, or just the wrong part. give some hint as to which bit is wrong by using a questioning tone The man GOED to the shops? The man GOED? Do you mean the man WENT to the shop?

Support
Take into account the individual s level of confidence when giving feedback. Give time for the learner to assimilate the feedback and ask questions. Show empathy, warmth, respect and genuine care. Make sure the feedback is constructive and gives the learner ideas for what they can do next.