JANE DOE

1234 Anywhere Street, Atlanta, GA 12345 123-456-7890 home - 123-456-7891 cell Email: myemailaddress@yahoo.com Q U A L I FI CAT I O NS S U M M AR Y
Dynamic leader possesses more than fifteen years of progressive business management, academic administrative and human resources experience across Fortune 100 companies and non-profit organization, including four years of proficiency in a management capacity. Design, innovate and lead best practice HR processes in employee relations and delivers services and programs spanning career management, change management, and work-life balance.

A RE AS
Strategic Planning Project Management Risk Management Regulatory Compliance Change Management Career Coaching

OF

E XPE RT I S E
Labor Relations Recruiting and Hiring Financial Reporting Resource Allocation Human Capital Acquisition Knowledge Management

Succession Planning Web Site Development Compensation Administration Training and Development Academic Advisement Student Services

E DU CAT I O N
CAPELLA UNIVERSITY, MINNEAPOLIS, MN Doctorate of Organizational Management (In Progress) DEPAUL UNIVERSITY, CHICAGO, ILLINOIS Master in Applied Professional Studies (Focus: Human Resources Management) Bachelor of Business Administration Technical Skills Operating Systems/Databases/Programs: Windows NT, Microsoft XP & 2000 Visual Basic - Novell IBM HRIS - PeopleSoft - Microsoft Word Excel PowerPoint SAP Access Visio Outlook - Microsoft Publisher MS Project Paradox - Corel WordPerfect - Adobe Acrobat - Lotus Notes - Freelance Graphics

P R O FE S S I O N AL E XPE RI E N CE UNIVERSITY OF ILLINOIS MEDICAL CENTER, Chicago, Illinois

Assistant Director of UIMCC HR Operations (Contract Position) Works with the Chief Human Resources Operations Officer in carrying out all aspects of this high level position. Plans, directs and evaluates the fiscal activities of the department including purchasing, inventory, equipment and space management. Contributes to the preparation of Medical Center Human Resource Services (MCHRS) office policies and procedures, recommending methods to improve operations and assisting with implementation of procedures. Attends all monthly Medical Center Directors Meetings, MCHRS Staff meetings and other meetings as needed. Routinely responds to emails and other written correspondence on behalf of the department and performs other critical job functions as required. Produce bi-weekly employment report noting all new hires and terminations Works with HR Directors to process job orders, conduct academic searches and extend offer letters Apprise management of appropriate guidelines and procedures for filling Civil Service positions Attended FLSA training sponsored by Campus HR Organized exit interview program for all employees leaving the company Drafted charter and currently serves as primary point person for Transporters Pilot Program which was approved by the union and implemented in April 2005 Compiled and revised MCHR job descriptions to ensure departmental consistency Conduct personnel file audits to ensure compliance with JCAHO standards Page 1 of 3

Feb 2005 August 2005

CITY COLLEGES OF CHICAGO, Chicago, Illinois

Human Resources Manager

May 2000 October 2004

Integrally involved in the administration of company-wide human resource services policies, procedures, and practices for more than 6,000 employees in this multi-union/multi-location environment. Served in an advisory capacity to senior management, faculty and staff on HR matters and conducted investigations as needed to resolve employee relations issues. Performed job audits, prepared job descriptions and conducted classification studies. Produced Affirmative Action (AA) and Equal Employment Opportunity (EEO) reports ensuring compliance with state and federal employment regulations. Provided back-up coverage to and assist the Associate Vice Chancellor of Human Resources and the Executive Director of Staffing and Compensation in conducting performance reviews and in the development of various programs and procedures. Developed and implemented creative and cost-effective organizational recruitment strategies through negotiations with major publications and advertising recruitment firms resulting in a $30k cost savings.

Selected by HR Vice Chancellor to represent department and serve as chair on the faculty search committee to recruit, screen and hire professional faculty Organized and coordinated the semi-annual Districtwide Faculty Career Fair incorporating all seven City Colleges of Chicago attended by more than 500 diversified job seekers Routinely deployed to various City Colleges during registration periods to provide academic consulting services to current and prospective students Resolved registration problems relating to curriculum, course prerequisites, and eligibility by referring to catalogues and other appropriate resource material Evaluated student transcripts and course work to ensure student remained on career track Worked closely with Administrators and assisted in the coordination of various events such as Administrator and Faculty Off-Site Retreat, Annual Town Hall Meetings, Career Fairs, etc. Increased the hiring of culturally diverse employees in professional positions by 35% in one quarter and boosted diversity in applicant pool by 40% Insulated the company from legal risks by serving on the Child Protection Task Force which resulted in the establishment of procedures to ensure the protection of minors while on campus. As internal career transition consultant, developed and implemented in-house job transition program for union and non-union employees affected by downsizing, resulting in a 90% employee retention rate through job transfers throughout the company.

ACCENTURE CONSULTING, Chicago, Illinois (FORMERLY ANDERSEN)

Human Resource Executive Analyst

Nov. 1999 - May 2000

Performed a variety of complex and straightforward responsibilities within the human performance services area. Provided advice on procedures and work methods to individuals within various levels of the organization. Prepared and submitted paperwork for new employees, recruitments, payments of bill, check requests, inventory, and other human resources functions. Maintained personnel records in compliance with organizational, departmental, state and federal standards and regulations.

Ensured that employment offer letters, payroll status changes, and other benefits forms were processed in an accurate and timely manner Assisted in coordinating employee orientation, recruitment fairs, and executive interviews. Developed a reputation for meticulous attention to detail and an extremely professional demeanor.

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ERNST & YOUNG, Rosemont, Illinois

HR Y2K Project Manager Contracted position

March - Nov. 1999

Planned, coordinated, and directed various aspects of a Y2K project for senior manager and over 30 IT consultants, including preparing and managing a $10m budget; hiring all project consultants; developing and monitoring engagement goals and objectives; and ensuring delivery goals are met. Successfully recovered $2m in past due receivables due to aggressive and efficient collection activities Converted Word documents to HTML and posted on department intranet site Analyzed operating results, forecasted budgets and provided recommendations to management Provided orientation, obtained pertinent information and processed paperwork for new hires Assisted with the development of an orientation policy and procedures manual for the entire department Reduced accounting and expense errors for consultants by 75%

BP AMOCO CORPORATION, Chicago, Illinois

September 1996 - March 1999

Executive Associate Developed a departmental employee recognition program, increasing employee morale and overall customer/employee satisfaction.

Reduced departmental expenses 10%, a $90,000 value, enabling the department to achieve its $27.5 million year-end objective.

THE PRUDENTIAL INSURANCE COMPANY, Oak Brook, Illinois

May 1991 - June 1996

Executive Assistant to the Vice President of Human Resources Instrumental in developing an employee mentoring program for over 200 associates.

Increased district sales by 40% through the development and implementation of a computer-based tracking system that drove healthy competition among the sales force within the Midwest region.

AFFILIATIONS
Notary Public Member: National Association of Female Executives American Association of Women in Community Colleges

CERTIFICATES
State Teacher Certification Board - State of Illinois Certificate (Kindergarten to Grade 12 - All Areas) Type: Substitute-90 Days Teaching - Expires: June 30, 2008

REFERENCES AVAILABLE UPON REQUEST

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