You are on page 1of 1

Customer contact us with issue

Sales inform ST

Information collected and RMA Issued

Training for Production

Items arrive at Production and ST informed

Items booked in

Tracking sheet issued to SD

Items tested, fault found, actions to be taken

Actual fault found and action to be taken detailed on tracking sheet

Tracking sheet returned to KE or GR

Route Card generated and processed

When ready for despatch, get Blue File

Despatch items

Blue File placed in top draw

Blue File processed and stock adjusted

You might also like