Customer contact us with issue Sales inform ST Information collected and RMA Issued Training for Production items arrive at Production and ST informed items booked in tracking sheet issued to SD items tested, fault found, actions to be taken Actual fault found and action to be taken detailed on tracking sheet tracking sheet returned to KE or GR Route Card generated and processed When ready for despatch, get Blue File despatch items placed in top draw Blue File processed and stock taken.
Customer contact us with issue Sales inform ST Information collected and RMA Issued Training for Production items arrive at Production and ST informed items booked in tracking sheet issued to SD items tested, fault found, actions to be taken Actual fault found and action to be taken detailed on tracking sheet tracking sheet returned to KE or GR Route Card generated and processed When ready for despatch, get Blue File despatch items placed in top draw Blue File processed and stock taken.
Customer contact us with issue Sales inform ST Information collected and RMA Issued Training for Production items arrive at Production and ST informed items booked in tracking sheet issued to SD items tested, fault found, actions to be taken Actual fault found and action to be taken detailed on tracking sheet tracking sheet returned to KE or GR Route Card generated and processed When ready for despatch, get Blue File despatch items placed in top draw Blue File processed and stock taken.