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ng dng trong thc tin, Bn m t cng vic cn c xy dng trn c s nh hng chin lc, c cu t chc, c th doanh nghip v chc nng nhim v c th mi phng ban. CNG TY a ch: in thoi: Email: ABC 04 - 12345678 contact@abc.com Fax: Website: 04 - 12345678 www.abc.com
BN M T CNG VIC
NHN VIN KINH DOANH CHI NHNH
Chc danh cng vic: NHN VIN KINH DOANH CHI NHNH Tn ngi m nhn: Phng/ban: BN HNG Ngi qun l trc tip:
nh gi li cng vic
Nghin cu, thu thp thng tin v th trng, nhu cu khch hng. Trin khai k hoch kinh doanh, duy tr pht trin khch hng c, tm kim khch hng mi, tham gia cho hng v xc tin k kt hp ng. Theo di, n c qu trnh thc hin hp ng, h tr giao hng v h tr thu hi cng n.
CC TRCH NHIM CHNH
1. Thu thp, phn tch thng tin v th trng a. Thu thp v tng hp thng tin th trng, i th cnh tranh, cc sn phm theo phn on th trng, nhm khch hng, khu vc c giao. b. xut cc sn phm mi ph hp vi khu vc v a bn c phn cng ph trch. c. Nghin cu v xut cc bin php qung b, gii thiu v sn phm/dch v v thng hiu Cng ty thuc phm vi ph trch. 2. Trin khai k hoch kinh doanh, tm kim khch hng v xc tin k kt hp ng a. Lp k hoch pht trin khch hng, th trng, doanh thu theo thng/qu. b. Tip nhn thng tin, yu cu ca khch hng. Lin h, gii p, t vn v cht lng, gi c sn
Ngun: Cng ty t vn Macconsult (www.macconsult.vn) Trang 1/3
phmcho khch hng. c. Lp danh sch cc khch hng tim nng, xut cc k hoch/phng n tip cn, gp g, chm sc khch hng nhm qung b, gii thiu sn phm/dch v. d. Phi hp vi cc n v/c nhn lin quan cho hng v tham gia m phn, xc tin k kt hp ng. 3. Theo di, n c qu trnh thc hin hp ng, h tr giao hng v h tr thu hi cng n a. Kim tra, n c qu trnh thc hin hp ng m bo ng yu cu, thi hn. b. Lm u mi tip nhn thng tin v phi hp vi cc bn giao hng v gii quyt cc vn pht sinh, vng mc lin quan n ni dung hp ng. c. H tr nhn vin k ton chi nhnh/ca hng trong vic hon thin h s thanh ton v n c thu hi cng n n hn, qu hn. 4. Qun l h s khch hng v thc hin k hoch chm sc khch hng a. Lp h s qun l khch hng. b. Ln lch v thc hin chm sc khch hng theo nh k thng/qu/nm. c. Nm bt hot ng, tnh hnh ti chnh ca khch hng do mnh qun l. 5. Thc hin ch bo co v thc hin cc cng vic khc theo yu cu ca Gim c chi nhnh/Qun l trc tip a. nh k bo co Ngi qun l trc tip v lnh o v kt qu hot ng kinh doanh khu vc, khch hng qun l. b. Thc hin ch lp k hoch v bo co cng vic nh k vi Qun l trc tip. c. Thc hin cc nhim v khc theo chc nng, yu cu ca Qun l trc tip.
KT QU CNG VIC CN T C
1. Mc tiu k hoch v ch tiu tng trng doanh s c giao c hon thnh y . 2. T l d n trong thng nm trong hn mc quy nh ca Cng ty. Cng n khng c vt qu doanh thu thng. 3. Mi quan h vi khch hng (c v mi) c thit lp, duy tr hiu qu, t c ch tiu v pht trin khch hng v ch tiu hp ng mi. 4. Bo co, s liu tng hp v th trng, khch hng, khu vc, a bn c thng k v lp chnh xc, y , ng hn.
Chc danh chu s qun l, gim st: - Chc danh 1 - Chc danh 2 Tng s: ngi Chc danh chu s qun l, gim st: - Chc danh 1 - Chc danh 2
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Khng
Tng s:
ngi
Cao ng Qun tr kinh doanh/Tip th. Khng 01 nm kinh nghim v tr tng t C kin thc h thng v hot ng tip th, bn hng Nm c c th ngnh ngh v sn phm Cng ty.
K nng
Thit lp mc tiu, k hoch v thc hin. Giao tip, m phn Thnh tho Word, Excel, PowerPoint v s dng cc trang thit b vn phng
Kh nng
Lm vic c lp v chu c p lc cao trong cng vic. Thuyt phc ngi khc; thit lp, duy tr, pht trin mi quan h C tinh thn trch nhim, cn thn, nhit tnh. C th i cng tc xa, di ngy.
Thng xuyn lm vic trong vn phng Thng xuyn phi lm vic: Ngoi tri Di chuyn nhiu
Trong
Trong mi
Vo ban m
Khc :
CH K
Ch k:
Ngy:
Tn ngi ph duyt:
M s chc danh
Ch k:
Ngy:
Ch k:
Ngy:
Ch k:
Ngy:
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