Ticket Number

Application

Assignee

Efforts Will be provided before billing

I597679

Oracle HV

Sriram / Shivkumar Will be provided before billing

I600716

Oracle HV

Thirumalai / Shivkumar Will be provided before billing

I594125

Oracle HV

Suvendu Will be provided before billing

I599893

Oracle HV

Shivkumar Will be provided before billing

R604191

Oracle HV

Lavanya Will be provided before billing

R605135

Oracle HV

Suvendu Will be provided before billing

P603752

Oracle HV

Shivkumar

Type

Ticket Type

Responsibility Creation

REQUEST

New Category Set

REQUEST

Came as changes to report but query provided

REQUEST

Changes in HFM Program

REQUEST

1 Existing Report Change

REQUEST

1 New Report to be developed

REQUEST

Invoice File from QA

REQUEST (Created as Problem)

Initiation / Creation Date

First Followup from Dana

3/15/12

3/19/2012

3/22/12

Regular

3/22/12

Regular

3/21/12

Same Day and Tkt was escalated from P4 to P3.

3/27/12

Regular

3/27/12

Regular

3/28/12

Cindy escalated to P2.

Status

Comment

Completed Some FTN items missing. Informed Steve. Steve informed Business.Ticket Waiting for User Input regarding other items. Completed

Completed

Provided Query.

Completed

Provided Query as an alternative

Pending

Tricia mentioned this can be delivered by 9th April.

In Progress

Tricia mentioned this can be delivered by 9th April.

Completed