Interview with paid and volunteer firefighter, Zachery Ledford What type of social media does your department

use? Facebook and twitter, as well as a website. How do you currently see the fire department using social media? They let the community know what the fire departments doing; they use it to get respect and support from the community. Who updates the social media pages? Whats their title? A volunteer fireman, a public information officer Do the other firemen show interest in the social media? How? Do they make suggestions? Yes, mostly through discussion about pictures that are posted and by showing up to the training opportunities that are posted online. Does the department have interactions with a lawyer about social media usage for on-duty firemen? Off-duty firemen? No, No What kind of response do you see out of those who view the page? We get positive feedback. What does the department include in their updates? Calls, upcoming events (100th year celebration etc.), severe weather alerts, training photos, apparatus photos, What else could the department do to improve their image? To encourage support? To recruit firemen? Include fire safety tips, (smoke detector reminders etc.) They didnt post when they got new volunteers.