ti: Phn tch cc nhn t nh hng n mc hi lng ca sinh vin i vi th vin trng i hc Kinh t Hu. Chng 1: t vn 1.

1. L do chn ti Cng vi qu trnh pht trin ca t nc, nn gio dc i hc ngy cng c quan tm pht trin, sinh vin trong cc trng i hc hin nay ang ng trc nhiu thch thc mang tnh thi i. X hi thng tin ang sn xut ra mt khi lng thng tin cc ln vi mt tc cc nhanh. Hin tng bng n thng tin ny ang lm ny sinh 3 vn : s khng hong cc vt mang tin, hin tng phn tn thng tin v tc lc hu nhanh chng ca thng tin. Vic tip cn, khai thc v s hu thng tin ca sinh vin ngy cng tr nn kh khn v tn km. Mt khc, sinh vin trong x hi thng tin li hon ton b l thuc vo thng tin. Thng tin i vi sinh vin khng cn ch bit m cn l iu kin tn ti. Khi lng, phm vi v cht lng ca mc hi lng tin trong sinh vin cng gia tng nhanh chng. Cc th vin i hc phi tr thnh im kt ni gia mc hi lng tin, ngun tin ca x hi, phi tr thnh chic cu ni lin khong cch ngy cng c ni rng gia ngun thng tin v mc hi lng thng tin ca sinh vin. xa b khong cch ny, th vin phi tr thnh ni chn lc, tinh ch, bao gi thng tin, th vin phi l ni pht hin, xc nh v kin to nhu cu thng tin ca sinh vin. Trng i hc Kinh t (HKT) Hu l 1 trng vi gn 5000 sinh vin chnh quy, hn 5000 sinh vin ti chc, 500 hc vin sau i hc v 1500 sinh vin h khc. S sinh vin ng m nhu cu sinh hot v hc tp ca mi ngi khng t. p ng li nhu cu hc tp ca sinh vin trng i hc Kinh t Hu, Th vin ca trng ni cung cp tri thc cho sinh vin, phi tht s c cht lng tt v ngun ti liu, cng nh c s vt cht. V vy, nhm chng ti chn ti: Phn tch cc nhn t nh hng n mc hi lng ca sinh vin i vi th vin trng i hc Kinh t Hu trng i hc Kinh t Hu thng qua

a ra nhng gii php nhm nng cao cht lng ca th vin, to nn mt ngun tri thc tt cho sinh vin. 2. Mc tiu nghin cu Mc tiu tng qut: Thng qua nh gi s hi lng ca sinh vin v cht lng th vin ca trng i hc kinh t Hu t a ra cc gii php nhm hon thin h thng th vin trng i hc Kinh t Hu. ng thi nng cao hiu qu hot ng ca th vin trng i hc Kinh T Hu. Hu. + nh gi s hi lng ca sinh vin v cht lng ca th vin thng qua cc ch tiu. + xut mt s gii php nhm nng cao cht lng th vin trng i hc Kinh t Hu. 3. i tng nghin cu Cht lng ca th vin trng i hc Kinh t Hu. Sinh vin trng i hc Kinh t Hu. Khng gian nghin cu: Nghin cu ti trng i hc kinh t Hu Thi gian nghin cu: 2/2012 3/2012 Mc tiu c th: + Tm hiu nh gi thc trng cht lng th vin trng i hc Kinh t

4. Phm vi nghin cu -

5. Phng php nghin cu thc hin ti ny chng ti s dng cc phng php nghin cu sau: Phng php thu thp d liu: + D liu th cp : thu thp mt s ti liu cng nh thng tin chung v

th vin trng i hc Kinh t Hu trn internet, din n trng ai hc Kinh t Hu, bo co lin quan n qu trnh hnh thnh pht trin. + S liu s cp:

nh gi s hi lng ca sinh vin ti thi im nhm tin hnh nghin cu, phng vn iu tra bng bng hi t thng 2 n thng 3/2012. + + + + + + Nhn lc ca th vin Ngun ti liu ca th vin Khng gian th vin Trang thit b Gia hn trc tuyn ti liu Tm kim ti liu

Trong cc nhn t c cc bin c th nh gi nhu cu ca sinh vin - Phng php xc nh kch thc mu: theo Hair v cc cng s th kch thc mu ti thiu trong phn tch nhn t khm ph gp 5 ln s bin quan st v s lng mu ph hp cho phn tch hi quy a bin cng l gp 5 ln s bin quan st. M hnh nghin cu ny c lng c 20 bin quan st nh vy kch thc mu ti thiu s l 100. Kch thc mu d kin l 140 v thu c 140 bng tr li phng vn. Vi phm vi nghin cu l trng i hc Kinh t Hu, chng ti s dng kt hp 2 phng php chn mu: + Chn mu ngu nhin phn tng: Sinh vin tn ch trng i hc Kinh T Hu c phn ra thnh cc kha. Sau , s dng chn mu ngu nhin n gin chn ra 3 kha iu tra: Kha 43, 44, 45. + Chn mu ngu nhin h thng: Ti mi kha hc, s c mt trt t danh sch s lp. Nhm chng ti s dng bng s ngu nhin chn ngu nhin bt k v phng vn ngu nhin mt s ngi trong s h, sau cch n n v tip tc phng vn lp tip theo (n l ngu nhin) c nh th n khi s mu cn thit. Phng php phn tch, x l s liu: phn tch s liu vi SPSS Cc phng php c s dng l: + Thng k m t
3

+ +

Phn tch nhn t khm ph Phn tch tng quan v hi quy

6. Kt cu ca ti Chng I: t vn Chng II: Ni dung v kt qu nghin cu v mc hi lng ca sinh vin i vi th vin trng i hc Kinh t Hu. Chng III. Kt lun v kin ngh

Chng 2: Ni dung v kt qu nghin cu v mc hi lng ca sinh vin i vi th vin trng i hc Kinh t Hu A. C s l thuyt I. i tng nghin cu 1. Sinh vin l ai? Sinh vin l ngi hc tp ti cc trng i hc, cao ng hay trung cp chuyn nghip. h c truyn t kin thc v mt ngnh ngh, chun b cho cng vic sau ny ca h. H c x hi cng nhn qua nhng bng cp t c trong qu trnh hc. Qu trnh hc ca h theo phng php chnh quy, tc l h phi tri qua bc tiu hc v trung hc. Sinh vin c nhng c im: trong mi trng i hc, mi sinh vin phi tch ly nhiu kin thc, nhiu mn hc mi; t hc v t nghin cu v cng t lp k hoch hc tp; T chn cho mnh chuyn ngnh, hng i cho bn thn. Hn ai ht sinh vin l ngi cn phi c nhng iu kin tt nghin cu v hc tp to nn tng kin thc cho tng lai. 2. Nhu cu thng tin hc tp ca sinh vin Nhu cu thng tin ca sinh vin hin nay l rt ln, a dng, mun hnh mun v, theo mt iu tra ca nhm sinh vin ti trng HKHXH&NV, HQGHN cho thy s sinh vin c ti liu ch yu qua th vin chim 34%, qua ging vin chim 26%, qua Internet chim 20%, t mua chim 11%, qua bn b chim 7% v cn li l qua cc ngun khc. V loi hnh ti liu sinh vin cn th 41% l sch, 41% l thng tin t Internet, 9% l t tp ch, 7% l qua bo ch, 2% l t bng a. Qua vic iu tra ca cc bn sinh vin, c th thy l sinh vin vn ang tm kim thng tin hc tp theo cch truyn thng, tc l ch yu t cc ngun chnh thc t gio vin, nh trng, qua cc sch, gio trnh c ban hnh. Th vin vn l ngun thng tin rt quan trng i vi sinh vin. Bn cnh , Internet cng ang ngy tr thnh mt ngun thng tin rt gi tr v nhiu ngi quan tm nghin cu v phc v vic hc ca mnh.

II. Th vin 1. Th vin Danh t th vin (bibliotheque) xut pht t ting Hy Lp biblio l sch v thka l bo qun, vy ngha en ca th vin l ni tng tr v bo qun sch bo. S cn thit ca th vin trong trng hc: + Th vin i hc l ni cung cp ngun thng tin quan trng nht trong nh trng gia lng ngun thng tin qua ln xung quanh sinh vin. Mi sinh vin trong cc trng i hc c th tip cn vi nhiu ngun thng tin, kin thc khc nhau: t ging vin, t sinh vin khc, t internet v t th vin... Nhng ngun thng tin ny u rt cn cho sinh vin, nhng thng tin t th vin s l quan trng nht, y , ton din, phong ph v a dng nht, v l nhng thng tin c sng lc bi cc cn b c chuyn mn v c s khoa hc, c tch ly lu di v c kim nghim qua thc tin; l ngun thng tin ph hp vi nhu cu v thi quen s dng ca sinh vin. + Th vin i hc l mi trng rn luyn v pht huy nng lc c lp trong vic khm ph v t duy sng to ca sinh vin. Vi hnh thc o to theo hnh thc tn ch, bn thn mi sinh vin l trung tm ca s t hc. Kt qu hc tp, rn luyn l da vo kh nng t tip cn ca sinh vin. Th vin trng i hc m ra mt mi trng tri thc rng ln, thng thong v a dng sinh vin tha sc m rng tm nhn v c m ca mnh. + Th vin i hc c th gp phn ci tin ni dung chng trnh ging dy ca cc ging vin trn ging ng. Sch gio khoa v gio trnh ch l cc khung c bn ca ni dung chng trnh o to, ti liu phong ph a dng trong th vin mi tht s ng gp cho nhng t duy, tri thc c t thnh vn em ra nghin cu tho lun, so snh, ph bnh, nh gi; em n mt nhn nh ring cho ngi hc. V nh vy, th
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vin trng i hc ng nhin lm thay i phng php ging dy v hc tp trng i hc. V vy, vic nng cao cht lng ca th vin tha mn nhu cu ca sinh vin l rt cn thit. 2. Mc hi lng Mc hi lng ca sinh vin i vi th vin trng i hc Kinh t Hu c hiu l chnh lch hay khc bit gia s k vng v cm nhn thc t ca sinh vin khi s dng cc dch v ca th vin trng i hc Kinh t Hu. nh gi mc hi lng ca sinh vin trng HKT Hu i vi th vin, da trn kin thc v l lun thc tin, nhm chng ti a ra m hnh gi nh c 6 nhn t nh hng n mc hi lng ca sinh vin i vi th vin trng HKT Hu l: my mc, ti liu, khng gian, hng dn s dng, mn/tr ti liu, qun l phng. M hnh l thuyt cc nhn t nh hng n mc hi lng ca sinh vin i vi th vin trng HKT Hu.

Trang thit b
Ngun ti liu Khng gian Hng dn s dng

Nhu cu s dng th vin

Mn/tr ti liu Nhn lc th vin

B. C s thc tin I. Gii thiu tng quan v trng i hc Kinh t Hu Trng i hc Kinh t - i hc Hu l mt trong 7 trng i hc thnh vin thuc i hc Hu (tn giao dch ting Anh: Hue College of Economics Hue University). Trong hn 40 nm qua, Trng i hc Kinh t c nhng bc pht trin nhanh, vng chc trn mi lnh vc hot ng, c bit l lnh vc o to. n nay Trng c B Gio dc & o to giao nhim v o to 15 chuyn ngnh bc i hc. i ng cn b

Mi nm trng u tuyn thm CBNV mi cho trng, c th n nm 2010 i ng cn b, ging vin ca Trng l 265 ngi, trong i ng cn b ging dy l 191 ngi. n nm 2010, cht lng i ng ca Trng ngy cng tng ln nhanh chng vi vic cn b ging dy c trnh sau i hc chim 49.7%, trong cn b ging dy c trnh tin s tr ln chim 10.5%; chc danh gio s, ph gio s c tng ln nhanh chng t 2 ph gio s nm 2007 n nay con s ln ti 8 ngi. Chc nng, nhim v:

Cng nh bt k ngi trng i hc khc trn c nc, trng lun mong mun o to ra nhng sinh vin u t, xut sc, c trnh chuyn mn, kh nng sng to, s t tin, kh nng lm ch tnh hung p ng c nhu cu ca x hi ngy nay, vy nn trng v ang hot ng vi nhng tiu ch: To mi trng thun li mi ngi pht huy sng to, pht trin ti nng, mang li cho ngi hc mi trng hc tp, nghin cu tin tin nng cao kin thc, pht trin k nng, sng kin lp nghip, cnh tranh c v vic lm v c hi hc tp

trong mi trng quc t. Coi trng cht lng, hiu qu, pht trin bn vng, p ng nhu cu x hi. Nhng lm c iu ny th trc ht trng phi to cho sinh vin mt mi trng hc tp tht tt vi y tin nghi m c bit l th vin trng-ni cung cp mt lng ln kin thc cho sinh vin, v vy trc nht trng HKT Hu nn ch vo vic ci thin th vin trng. Xy dng mt th vin vi c s vt cht, k thut theo hng chun ha, hin i ha nhm p ng cu ca sinh vin. r hn trc ht chng ta hy i vo tm hiu i nt v th vin trng. II. Th vin trng i hc Kinh t Hu

Trung tm Thng tin Th vin trn c s T Th vin thuc Phng Hnh chnh Tng hp trc thuc i hc Kinh t thnh lp ngy 04/01/2010. Ti nay Trung tm Thng tin Th vin c nhiu i mi: c ci thin v c s vt cht trang thit b hin i, vn ti liu thng tin kh phong ph, a dng nhm phc v cho cng tc o to v nghin cu ca nh trng; i ng cn b ca Trung tm pht trin nhanh v s lng, cht lng c nng cao c o to v chuyn mn nghip v. i ng cn b cng c ln mnh t s lng 2 cn b khi mi thnh lp, n nay tng s cn b nhn vin l 9 ngi, trong c 1 thc s, 6 c nhn, 2 ngi tt nghip cao ng. Chc nng:

Cung cp ti liu phc v cho qu trnh ging dy, nghin cu v hc tp ca ging vin v sinh vin ca trng c thun li.

Cung cp thng tin ti liu cho qu trnh o to, nghin cu khoa hc v trin khai ng dng khoa hc cng ngh v qun l ca nh trng. Nhim v: - Xy dng v trnh hiu trng ph duyt k hoch chin lc pht trin cng tc thng tin th vin theo hng hin i. - Qun tr Website v khai thc c hiu qu h thng internet ca nh trng - Thu thp, b sung, x l, bo qun ti liu sch bo v cc trang thit b trong th vin. Xy dng h thng tra cu in t, t chc phc v bn c khai thc cc ti liu c hiu qu, - T chc sp xp, lu tr, bo qun, qun l v phc v ti liu c hiu qu. Thu nhn cc n phm do trng xut bn, cc lun n tin s, thc s, kho lun, sch, bo, tp ch, ti liu hi ngh, hi tho khoa hc, cc ti nghin cu cc cp c nghim thu, cc ngun t liu khc ca cn b v sinh vin nh trng. - M rng quan h hp tc, trao i kinh nghim qun l, nghip v vi th vin cc trng i hc trong v ngoi nc. - T chc o to v bi dng nhm nng cao trnh chuyn mn v nghip v cho cn b nhn vin th vin.

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C. Kt qu nghin cu v mc hi lng ca sinh vin i vi th vin trng HKT Hu I. Thng k m t

Biu c cu mu iu tra theo kha hc. Trong 140 mu iu tra, sinh vin kha 44 chim 43.3%, kha 43 chim 35.7% v kha 45 chim 20%. (Bng 1 Ph lc)

Kha 43

Kha 44

100 80 60 40 20 0 Cha ln Ln 1 ln Ln nhiu

Nam N

100.00 80.00 60.00 40.00 20.00 0.00 Cha Ln 1 Ln ln ln nhiu

Nam N

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Kha 45

50 40 30 20 10 0 Cha ln Ln 1 ln Ln nhiu
Nam N

Biu kt hp gii tnh v s ln ln th vin ca cc kha. (Bng 2, Bng 3, Bng 4 Ph lc) + Gii tnh: Qua cc biu trn, ta thy r s phn bit v gii tnh i vi vic ln th vin ca sinh vin. Nam sinh vin c t l cha ln th vin hay ln mt ln cao hn nhiu so vi n, t l ln nhiu th ngc li, t l sinh vin n chim u th. Chng t, sinh vin n ham tm ti ngun thng tin, kin thc th vin nhiu hn sinh vin nam. + Kha hc: S khc bit r rng nht d nhn thy, t l sinh vin nam kha 45 cha ln l rt ln, chim 33.3%. Bn cnh , s sinh vin ch ln 1 ln ca nam v n cng chim t l cao, c th l do: l nhng sinh vin nm 1, cha c nhiu kin thc cn tch ly, vn cha c nhiu thng tin v th vin ca trng cng nh th vin trng cha p ng c v cung cp thng tin hng dn v th vin, nhng dch v tt cho sinh vin. Vi sinh vin 2 kha 43, 44 t l sinh vin bit v s dng th vin cao. l tt yu, do lng kin thc cn tch ly, chuyn mn ca cc ngnh c tp trung cho sinh vin nm 2, nm 3 v th vin l a im c la chn. T , cho thy rng nhu cu s dng th vin ca sinh vin l rt ln.

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+ S khc nhau v nhu cu s dng th vin gia nam v n, cng nh cc kha hc c th l c s khc nhau v mc hi lng ca sinh vin i vi th vin. II. Phn tch nhn t khm ph nh gi c mc hi lng ca sinh vin khi s dng th vin ca trng i hc Kinh t Hu chu nh hng bi cc nhn t no ta tin hnh phn tch nhn t khm ph vi cc bin d liu thu thp. Cc bin d liu thu thp c m ha nh sau: STT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 BIN CII1.1 CII1.2 CII1.3 CII1.4 CII2.1 CII2.2 CII2.3 CII2.4 CII2.5 CII3.1 CII3.2 CII3.3 CII3.4 CII3.5 CII4.1 CII4.2 CII4.3 NHN may tinh trong phong doc can thiet va tien loi may dieu hoa giup qua trinh hoc tap tot hon may photocopy tien loi cho viec sao chep nhin chung hai long ve may moc luong sach trong thu vien day du sach trong thu vien dap ung nhu cau tim kiem tai lieu chat luong sach co chuyen mon cho tung nganh tai lieu thuong xuyen cap nhat moi nhin chung hai long voi tai lieu thu vien khong gian thu vien rong va thoang mat vi tri cua thu vien da hop ly cho ngoi sinh vien day du bo tri va sap xep ngan nap nhin chung hai long voi khong gian thu vien tu tim kiem tai lieu tien loi cho viec muon va doc cach sap xep tai lieu o moi gia sach o phong doc hop ly trang web lib.hce.edu.vn cua thu vien dap ung nhu cau tim kiem qua mang

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18 19 20 21 22 23 24 25

CII4.4 CII5.1 CII5.2 CII5.3 CII5.4 CII6.1 CII6.2 CII6.3

nhin chung hai long voi viec huong dan su dung cua thu vien thu tuc muon va tra tai lieu de dang cach gia han tai lieu tren thu vien tien loi gia han tai lieu truc tuyen tren mang de dang nhin chung hai long voi viec muon tai lieu cua thu vien can bo thu vien nhiet tinh giup do biet coi trong sinh vien luon tao cho sinh vien su hai long trong viec doc - muon va tra sach

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CII6.4

nhin chung hai long voi nhan vien quan ly phong cua thu vien

Thc hin phn tch nhn t khm ph i vi cc bin quan st CII1.1, CII1.2, CII1.3, CII2.1, CII2.2, CII2.3, CII2.4, CII3.1, CII3.2, CII3.3, CII3.4, CII4.1, CII4.2, CII4.3, CII5.1, CII5.2, CII5.3, CII6.1, CII6.2, CII6.3 ta thu c phng sai trch l 62.215% vi h s KMO l 0.674>0.500; sig < 0.05 nn kt qu phn tch nhn t c coi l ph hp. Ta thy, bin CII5.1 v CII3.1 c h s ti nhn t ln lt l 0.465 v 0.466 u b hn 0.500, do vy bin CII5.1 v CII3.1 b loi b. (Phn tch nhn t khm ph ln 1 Ph lc) Sau khi loi b bin CII5.1 v CII3.1, tin hnh phn tch nhn t ln 2 thu c h s KMO l 0.671, sig .000 < 0.05 c phng sai trch l 64.010% ph hp phn tch nhn t. Kt qu cho thy cc h s ti nhn t cc bin c gi tr ln nht ln hn 0.5, c 6 nhn t nh hng n mc hi lng ca sinh vin khi s dng th vin trng i hc Kinh t Hu. (Phn tch nhn t khm ph ln 2 Ph lc) Nh vy, cc bin quan st a vo phn tch nhn t khm ph c nhm li thnh 6 nhn t, da trn c s d liu cc bin quan st, ta t tn cc nhn t.

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Nhn t F1

Tn gi Nhn lc th vin Ngun ti liu th vin Khng gian th vin Trang thit b ca th vin Gia hn trc tuyn ti liu Mn ti liu

Bin CII6.1, CII6.2, CII6.3, CII4.3 CII2.1, CII2.2, CII2.3, CII2.4 CII3.2, CII3.3, CII3.4, CII4.2 CII1.1, CII1.2, CII1.3 CII5.3 CII4.1, CII5.2

F2

F3 F4 F5 F6

Nhn t F1 bao gm 4 bin quan st l CII6.1, CII6.2, CII6.3, CII4.3 c t tn l nhn lc th vin. Nhn t F2 bao gm 4 bin quan st l CII2.1, CII2.2, CII2.3, CII2.4 vi tn gi l ngun ti liu th vin. Nhn t F3 c cc bin quan st l CII3.2, CII3.3, CII3.4, CII4.2 gi l khng gian th vin. Nhn t F4 c cc bin quan st l CII1.1, CII1.2, CII1.3 gi l trang thit b th vin. Nhn t F5 c bin quan st l CII5.3 c t tn l gia hn trc tuyn ti liu. Nhn t F6 gm 2 bin quan st l CII4.1, CII5.2 l mn ti liu. Sau khi phn tch nhn s khm ph, nhn s ca nhn t c lu li theo phng php hi quy tuyn tnh. III. Phn tch hi quy v tng quan T kt qu ca qu trnh phn tch nhn t khm ph, ta xc nh c 6 nhn t nh hng n mc hi lng ca sinh vin i vi th vin trng HKT Hu nh sau: Nhn lc ca th vin (F1).
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Ngun ti liu ca th vin (F2) Khng gian th vin (F3) Trang thit b (F4) Gia hn trc tuyn ti liu (F5) Tm kim ti liu (F6) xc nh mc nh hng ca cc nhn t, ta tin hnh phn tch hi quy

tng quan vi bin ph thuc l MDHL (mc hi lng) v cc bin c lp F1, F2, F3, F4, F5, F6. Bin ph thuc MDHL c xc nh bng cch o lng gi tr trung bnh ca cc bin quan st CII1.4, CII2.5, CII3.5, CII4.4, CII5.4, CII6.4. M hnh hi quy nh sau: MDHL = 0 + 1F1 + 2F2 + 3F3 + 4F4 + 5F5 + 6F6 Trong : MDHL: S hi lng ca sinh vin i vi th vin ca trng HKT Hu. F1: Gi tr c lp ca nhn t nhn lc ca th vin. F2: Gi tr c lp ca nhn t ngun ti liu ca th vin. F3: Gi tr c lp ca nhn t khng gian th vin. F4: Gi tr c lp ca nhn t trang thit b. F5: Gi tr c lp ca nhn t gia hn trc tuyn ti liu. F6: Gi tr c lp ca nhn t tm kim ti liu. 0: H s t do ca m hnh (h s chn), chnh l mc hi lng l thuyt khi cc bin c lp bng 0. 1, 2, 3, 4, 5, 6: H s hi quy ring tng ng vi cc bin c lp F1, F2, F3, F4, F5, F6. T kt qu hi quy, ta xy dng phng trnh hi quy d on mc hi lng ca sinh vin i vi th vin trng HKT Hu l: MDHL = 3.318 + 0.187F1 + 0.193F2 + 0.173F3 + 0.138F4 + 0.017F5 + 0.016F6 (0.021) (0.021) (0.021) (0.021) (0.021) (0.021) (0.021)
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(Phn tch hi quy m hnh 1 Ph lc) nh gi ph hp ca m hnh: kim nh v ph hp ca m hnh, ta s dng kim nh F. Gi thit: H0: 1 = 2 = 3 = 4 = 5= 6 hay cc bin c lp trong m hnh khng c kh nng gii thch c s thay i ca bin ph thuc. H1: i 0: C t nht mt bin c lp trong m hnh gii thch c s thay i ca bin ph thuc. T kt qu thu c, ta thy gi tr thng k F c tnh t R 2 ca m hnh trn c mc sai s cho php so vi mc ngha rt nh (sig. = 0.000 < 0.05). H s R2 iu chnh = 0.682, nh vy m hnh hi quy tuyn tnh ph hp vi d liu l 68.2%. Tuy nhin, vi mc ngha 5% th cc nhn t F5, F6 c cc gi tr sig. tng ng l 0.426, 0.458 u ln hn 0.05 nn cc nhn t ny khng tht s nh hng n mc hi lng. Tin hnh hi quy bin ph thuc MDHL (mc hi lng) v cc bin c lp F1, F2, F3, F4, kt qu thu c ta vit li m hnh hi quy: MDHL = 3.318 + 0.187F1 + 0.193F2 + 0.173F3 + 0.138F4 (0.021) (0.021) (0.021) (0.021) (0.021) (Phn tch hi quy m hnh 2 Ph lc) Phng trnh hi quy bi c lng trn cho thy mc hi lng ca sinh vin i vi th vin trng HKT Hu chu tc ng trc tip ca 4 yu t: Nhn lc ca th vin, ngun ti liu ca th vin, khng gian ca th vin, trang thit b ca th vin. Cc h s i u ln hn 0 phn nh cc nhn t F1, F2, F3, F4 c quan h ng bin vi bin MDHL (mc hi lng ca sinh vin i vi th vin). Khi cc yu t ny tng ln th mc hi lng cng tng ln tng ng. 0 = 3.318, khi 4 nhn t F1, F2, F3, F4 bng 0 th mc hi lng ca sinh vin i vi th vin l 3.318.
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1= 0.187 : Phn nh khi mc hi lng v nhn lc th vin tng ln 1 n v th mc hi lng tng 0.187 n v. 2= 0.193: Phn nh khi mc hi lng v ngun ti liu tng ln 1 n v th mc hi lng tng 0.193 n v. 3= 0.173: Phn nh khi mc hi lng v khng gian th vin tng ln 1 n v th mc hi lng tng 0.173 n v. 4= 0.138: Phn nh khi mc hi lng v trang thit b th vin tng ln 1 n v th mc hi lng tng ln 0.138 n v. Mc tc ng ca tng nhn t i vi mc hi lng ca sinh vin khi s dng th vin l khc nhau, mc tc ng theo th t gim dn l ngun ti liu ca th vin (F2), nhn lc ca th vin (F1), khng gian th vin (F3), trang thit b (F4). M hnh nghin cu c R2 iu chnh l 0.684, tc l 4 nhn t nhn lc th vin, ngun ti liu ca th vin, khng gian th vin v trang thit b nh hng n 68.40% mc hi lng ca sinh vin i vi th vin trng HKT Hu.

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Chng 3: Kt lun v kin ngh A. Kt lun i vi sinh vin ni chung v sinh vin trng HKT Hu ni ring, nhu cu s dng th vin phuc v cho mc ch hc tp l rt ln. tm hiu v nhu cu chng ti thc hin mt cuc kho st i vi mt s sinh vin trong trng, bao gm sinh vin kha 43, 44 v kha 45. Qua cuc kho st chung ti nhn thy rng: hu ht sinh vin cc kha u t nht mt ln ti th vin. V s hi lng ca sinh vin i vi th vin ph thuc vo rt nhiu yu t, trong c 4 nhm yu t ch yu l: yu t nhn lc ca th vin, ngun ti liu ca th vin, khng gian th vin, trang thit b.
120 100 S sinh vin 80 60 40 20 0 Ti liu Nhn lc Khng gian Trang thit b Nhn t

Biu s lng sinh vin mun ci thin cc nhn t T kt qu phn tch hi quy cho thy 4 nhm yu t trn u c quan h i vi mc hi lng ca sinh vin i vi th vin trng HKT Hu. Trong yu t ngun ti liu ca th vin tc ng mnh nht n mc hi lng ca sinh vin i vi th vin trng tip n l yu t nhn lc ca th vin, khng gian th vin, trang thit b. Ngun ti liu ca th vin l nhn t quan trng nht quyt nh ti s hi lng ca sinh vin khi s dng th vin. Ti liu th vin phong ph v chng loi th chc chn sinh vin s cm thy ho lng v s dng cc dch v ca th vin thng xuyn hn. Ngc li, s lng u sch t, ngun ti liu hn h p s khin cho hu ht sinh vin cm thy vic ln th vin tm kim ti liu hc tp l
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khng cn thit v vy ng nhin h s cm thy khng hi lng khi s dng th vin trng, thay vo sinh vin s tm kim ti liu t cc ngun khc nh cc th vin bn ngoi, internet, Trong 127 ngi tham gia phng vn th c n 114 ngi c mong mun ci to v nhn t ngun ti liu ca th vin chim t l 89.8%. y l nhn t mong mun c ci thin nht trong 4 nhn t nh hng n mc hi lng ca sinh vin trng HKT Hu. (Bng 5 Ph lc) Nhn t nhn lc ca th vin, y l tc ng kh mnh n s hi lng ca sinh vin khi s dng th vin ca trng HKT Hu Theo mu iu tra, c 65.7% cha hi lng v cn b qun l th vin. Thi phc v ca nhn vin qun l phng vn cha to c mi quan h thn thin gia cn b v sinh vin. Nhiu sinh vin a ra cc kin c th ci thin nh: nn c hm th gp xy dng th vin, qun l phng cn quan tm gip sinh vin hn trong qu trnh tm kim Trn kt qu phn tch ny nh trng cn quan tm hn na ti vic o to v cung cp ngun nhn lc tt nht phuc v cho th vin, gip sinh vin c ci nhn khc hn v th vin ca trng. (Bng 6 Ph lc) i vi nhn t khng gian th vin, y l nhn t th 3 tc ng n s hi lng ca sinh vin khi s dng th vin. Trong cc yu t vi tr ca th vin hp l, ch ngi ca sinh vin y , b tr va sp xp ngn np, cch sp xp ti liu mi gi sch phng c hp l l cc yu t nh hng ti s hi lng v khng gian th vin. i vi trng HKT Hu th theo kho st sinh vin, nhn chung mc hi lng cn thp. Khng gian th vin cn h p v khng c thong mt nh nhiu th vin khc. Quan trng nht, trong cuc iu tra ca chng ti, c 104 chim 74% trong 127 sinh vin s dng th vin trong 140 mu iu tra cho rng cn ci thin yu t khng gian. Trong , vic ci thin v tr ca th vin hin nay c quan tm nht, rt nhiu sinh vin cho rng th vin trn tng 6 nh hng n s ln h n th vin cng nh mc hi lng ca h. (Bng 7 Ph lc) i vi nhn t trang thit b th y l yu t th 4 tc ng ti s hi lng ca sinh vin khi s dng th vin. Hin ti, th vin trang b cc my photo, my
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iu ha, my tnh tra cu sch phc v sinh vin. Nhng vn c 81.9% trong 127 sinh vin tr li phng vn cha hi lng v trang thit b ca th vin. Th vin cn cha c s dng trit hiu qu nh v my photo, my tnh. C 6.4% sinh vin trong 47 sinh vin, c kin ci thin v yu t ph photocopy. nng cao s hi lng v th vin th nh trng cn c s u t v iu chnh v trang thit b trong th vin v iu chnh nhng mc ph hp l. sinh vin cm thy hi lng v th vin th nh trng cn c s u t v trang thit b trong th vin, c bit l v s lng my tnh, trong phng c. (Bng 8 Ph lc) Tm li s hi lng ca sinh vin khi s dng th vin trng i hc kinh t ph thuc vo nhiu yu t khc nhau nhng nhn chung th phn ln sinh vin u cm thy cha thc s hi lng khi s dng cc dch v ca th vin. Nh trng cn c cuc kho st sinh vin nhn bit c mong mun ca sinh vin nh th no t a ra cch gii quyt ph hp nht. B. Kin ngh i vi phng c: V khng gian cn nhiu hn ch. Th vin cn qu h p cha phc v sinh vin vo nhng dp n thi. V vy cn m rng khng gian th vin rng hn, thong mt hn. S lng u sch, loi sch cn t nn cn phi cp nht nhiu loi sch bo trn nhiu lnh vc khc nhau nhm gip sinh vin c nhiu la chn khi ln th vin hn. Cch by tr cha c p mt, cha c s thng nht nn sinh vin cn gp nhiu lng tng khi tm ti liu hc, nh trng cn c mt bn hng dn r rng v v tr cc loi sch trong th vin gip sinh vin ch ng hn trong vic tm kim ti liu.

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 Thi ca cn b th vin cha nhit tnh lm cho sinh vin cn cm thy ngn ngi khi ln th vin. V vy cn gp cc cn b th vin c thi thn thin hn i vi sinh vin. i vi phng mn: S lng sch cho mn cha p ng c nhu cu ca sinh vin. Nhiu loi sch sinh vin cn th cha c hoc ht. V vy cn b sung thm nhiu loi sch hn gip phuc v nhu cu cua bn c. Thi gian mn cn t, mi khi ht hn mn sch th phi gia hn ngay nn cng c nhiu bt li cho sinh vin. Cn cho sinh vin thm mt t thi gian c th gia hn li. i vi dch v tra cu ti liu trn mng; S lng my tnh phc v cho vic tra cu cn t, cn phi b sung thm. Ch c mt s ch dn phng c i vi vic tra cu ti liu trn mng nn hu ht sinh vin u cha tip cn dc vi dch v ny, cn hng dn k hn. Thu kha lun v chuyn sinh vin nm cui bng cc tp tin trong my tnh to thm c s d liu cho th vin. Vn ng ging vin, sinh vin ng gp cc bi nghin cu khoa hc, chuyn , bi tp nhm ca mnh. Qun l ngun thng tin truyn thng: Sch bo, tp ch, bn c trong kho ca th vin. Tng hp cc loi c s d liu theo cc th mc khc nhau. Qun l ngun thng tin in t, ti liu a phng tin cht ch, c nhiu d liu hn.
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 C kh nng trao i, lin kt vi cc c quan thng tin th vin khc trong v ngoi h thng h tr nghip v, tit kim thi gian x l thng tin, cung cp ngun thng tin a dng v phong ph. Vy nng cao nhu cu s dng th vin ca sinh vin trng HKT Hu. Trc mt th vin cn phi c mt s gii php c th nh: khng gian th vin cn c m rng do nhu cu s dng th vin ca sinh vin l rt ln. Bn cnh , v tr ca th vin l kh kh khn cho vic i li ca sinh vin, cn ci thin v tr ca th vin. Quan trng nht, l b sung nhiu u sch cht lng, phong ph cho nhu cu thng tin ngy cng tng ca sinh vin.

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