Introduce yourself

my name is., I am. Years old

,graduated in, I live in., I worked before in., my father is working
in,my mother is working inmy brother is working in..
...
(

....Why you left your previous work
searching for better chance, learning many new things, gain experiences
to help me to achieve my goals


,


3 011
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What do you know about customer service?
I know that it is the most important department in the company, for
example if a customer is having a problem with one of our product the
first thing he will do is calling the customer service and my mission is to
stay with him until I solve the problem.
And also I have to expect the problem before it happens for example if
someone called from Aswan and have a problem and someone else called
from Aswan and also ha has the same problem I have to expect that there
is a problem in the product or service in Aswan and I will inform my team

leader or the responsible for net work because I read in the internet that
from every 100 customer only 3 will call the customer service if they have
a problem and the rest just leave the product.

( )

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Why do you want to work in customer service?
The answer of (what do you know about customer service)
And then I say the characteristics of the person who work in customer
service such as friendly, educated, have a clear voice, clever helpful, and I
find myself in this field

_ 2
_ 3

Say or mention 3 defects (disadvantage) in your character

I wasn't organized in my goals that I was started by the important before

the most important. And I wanted to learn everything in the same time
but now I organized all my ideas. Was hurried when started something
(course) I want to finish it before it started but now organized my ideas
and red how to think. I wouldn't like to work in team because didn't try
before but now I hope so.

Why I have to chose you to work
Because I am cultured, friendly, have clear voice I know how to treat the
people, helpful, can work under pressure, work in any department and
learn the rules shortly. Maybe I am not the best one here but the best
one can work.

(
)
How you see yourself after five years
I have many goals I want to achieve it, first thing pass this interview and
then I want to be a team leader...... ......... ......... ..

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If an angry customer called you what will you do
Of course he is angry because he has a problem and he doesn't know how
to solve it so I have to calm him down and will not end the call until I
solve his problem and if the problem will take more than one day I have
to fallow with him.
and no way being angry with any customer, If I will Put myself in his place
sure I will be angry too.