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business process modelling index

definition and purpose a note about sequence background and history modelling a business process - how to - overview creating a new business process model - how to example business process model glossary of main BPM terms
Put simply Business Process Modelling aims to improve business performance by optimising the efficiency of connecting activities in the provision of a product or service. Business Process Modelling techniques are concerned with 'mapping' and 'workflow' to enable understanding, analysis and positive change. Diagrams - essentially 'flow diagrams' - are a central feature of the methodology. The diagrammatical representation of Business Process Modelling is commonly called 'notation'. Business Process Modelling is a quality management tool, like for example Six Sigma, and is useful especially in change management. SWOT Analysis, Balanced Scorecard and Project Management methods provide further examples of change management tools, and Business Process Modelling can be regarded as working alongside these methods. Business Process Modelling is cross-functional, usually combining the work and documentation of more than one department in the organisation. In more complicated situations, Business Process Modelling may also include activities of external organisations' processes and systems that feed into the primary process. In large organisations operations Business Process Models tend to be analysed and represented in more detail than in small organisations, due to scale and complexity. A Business Process Model diagram is a tool - a means to an end, not a performance outcome in its own right. The final output is improvement in the way that the business process works. The focus of the improvements is on 'value added' actions that make the customer service and experience better, and on reducing wasted time and effort.