Professional Documents
Culture Documents
Looking Ahead
After studying this chapter, you should be able to:
1. 2. 3. 4.
Discuss the factors that make a family business unique. Explain the cultural context of a family business. Outline the complex roles and relationships involved in a family business. Identify management practices that enable a family business to function effectively.
5.
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Welcome
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4 7
1 Family
3 Business
Source: Three-Circle Model developed by Renato Tagiuri and John A. Davis. Found in Bivalent Attributes of the Family Firm. 1982. Working paper, Harvard Business School, Cambridge, MA. Reprinted 1996, Family Business Review, Vol. IX, No. 2, pp. 199208.
Exhibit 5.1
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Business Concerns
Production and distribution of goods and/or services Need for professional management Effective and efficient operation of the firm
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Financial sacrifices that family members make for the good of the firm
Operation as a family business distinguishes the firm from its competitors Higher levels of concern for its community and nonfamily employees Capability to plan and prepare for the long haul Emphasis on quality and value
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Exhibit 5.2
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Organizational Culture
Patterns of behaviors and beliefs that characterize a particular firm
Cultural Configuration
The total culture of a family firm, consisting of the firms business, family, and governance patterns
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Business Pattern
Paternalistic Laissez-faire Participative Professional
Family Pattern
Patriarchal Collaborative Conflicted
Source: Adapted from W. Gibb Dyer, Jr., Cultural Change in Family Firms (San Francisco: Jossey-Bass, 1986), p. 22.
Exhibit 5.3
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Solution:
Identify family-only reserved positions in advance.
Treat both family and nonfamily employees fairly in matters of reward and promotion.
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Guidelines
Set a time and place. Distribute an agenda prior to the meeting.
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Allowing only qualified competent family members to assume leadership roles in the firm increases the value of the firm for all who have an ownership interest in it
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Stage I
Pre-Business
Child becomes aware of facets of firm and/or industry. Orientation of child by family member is informal.
Stage II
Introductory
Child is exposed to business jargon, employees, and the business environment.
Stage III
Child works as part-time employee. Work becomes more difficult. Includes education and work for other firms.
Introductory Functional
Entry of Successor
Stage IV
Functional
Potential successor begins work as full-time employee. . Includes all nonmanagerial positions.
Stage V
Advanced Functional
Potential successor assumes managerial position. Includes all management positions prior . to becoming president.
Transfer of Leadership
Stage VI
Early Succession
Successor assumes presidency. Includes period in which the successor becomes dejure head of company.
Stage VII
Mature Succession
Successor becomes defacto head of company.
Source: Justin G. Longenecker and John E. Schoen, Management Succession in the Family Business, Journal of Small Business Management, Vol. 16 (July 1978), pp. 16.
Exhibit 5.4
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Key Terms
family business organizational culture
cultural configuration
family retreat family council
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