NGN HNG THNG MI C PHN CNG THNG VIT NAM

PHNG DCH V NGN HNG IN T

Hng dn s dng dch v SMS Banking

Hng dn s dng SMS Banking Dnh cho khch hng

NI DUNG
PHN I: GII THIU DCH V
SMS Banking l g? Dch v dnh cho nhng i tng khch hng no? Cch ng k dch v? Biu ph dch v?

PHN II: HNG DN S DNG DCH V

1. Hng dn s dng ng dng VietinBank Mobile 2. Hng dn kch hot nhm Giao dch ti chnh 3. Hng dn Chuyn khon qua SMS 4. Hng dn thanh ton ha n qua SMS 5. Hng dn Truy vn thng tin qua SMS
Hng dn s dng SMS Banking Dnh cho khch hng 2

I. GII THIU DCH V

PHN I: GII THIU DCH V

SMS Banking l g?
SMS Banking l gi dch v ngn hng in t hin i ca VietinBank, h tr khch hng thc hin cc tin ch sau qua chic in thoi di ng Truy vn thng tin: tra cu thng tin v ti khon (s d, lch s giao dch,), tra cu thng tin ngn hng (li sut tit kim, t gi ngoi t,) Giao dch ti chnh: chuyn khon gia cc ti khon E- Partner thanh ton ha n cho cc nh cung cp dch v Thng tin t ng: VietinBank gi tin nhn thng bo cho khch hng mi khI
S d ti khon ca khch hng c bin ng Khi n hn tr n vay,.... Ngn hng c cc chng trnh khuyn mi, tri n khch hng

Hng dn s dng SMS Banking Dnh cho khch hng

I. GII THIU DCH V

SMS Banking dnh cho nhng khch hng no?

Dch v hng ti phc v mi Qu khch c ti khon Tin gi thanh ton hoc ti khon th E-Partner ti VietinBank v hin ang s dng thu bao ca Vinaphone, Mobifone, Viettel, S-phone, Beeline, EVNTelecom,Vietnam Mobile

ng k dch v nh th no?

s dng cc tin ch ti chnh, Qu khch cn n tr s ngn hng ng

k. Vi cc tin ch cn li, Qu khch c th n tr s ngn hng hoc ng k trc tuyn ti website www.vietinbank.vn

Hng dn s dng SMS Banking Dnh cho khch hng

I. GII THIU DCH V

BIU PH DCH V
( bao gm VAT)

ST T
1

Loi ph
1000/ tin Ph gi tin nhn n 8149 (thu trn ti khon ca ch thu bao in thoi) Chuyn khon, thanh ton ha n

Mc ph

+ T 5 triu ng tr xung: Min ph + Trn 5 triu ng: thu ph 0.06%/trn s tin vt hn mc. Ti thiu 3.300/giao dch thnh cng

Nhn thng bo bin ng s d

+ Ti khon th E-Partner: 8.800/thng + Ti khon tin gi thanh ton: 20.000/thng 1.650/tin nhn

Nhn thng bo nhc n

Hng dn s dng SMS Banking Dnh cho khch hng

PHN II:

HNG DN S DNG DCH V

s dng cc tin ch ca dch v SMS Banking, Qu khch c th thc hin theo 1 trong 2 cch sau:

Cch 1: Ti ng dng VietinBank Mobile

Vi VietinBank Mobile, Qu khch ch cn thc hin giao dch bng cch lm theo hng dn trn thanh Menu m khng cn phi nh c php tin nhn.

Cch 2: Son tin nhn theo cc c php quy nh

Hng dn s dng SMS Banking Dnh cho khch hng

II. HNG DN S DNG DCH V

1. ng dng VietinBank Mobile

Cch ti ng dng
Qu khch son tin nhn theo c php:

SET CTG gi 8149

Tng i 8149 gi tin nhn cha ng link ca ng dng vo in thoi ca Qu khch

Qu khch bm vo ng link ny ti ng dng v ci t ng dng trn my.

Lu : ti c ng dng th in thoi ca qu khch phi ci t GPRS v c h tr Java. ng dng tng thch vi cc dng my Nokia, SamSung, Motorola, Sony Ericson.
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II. HNG DN S DNG DCH V

1. ng dng VietinBank Mobile (tip)

t mt khu:
Sau khi ci ng dng xong, Qu khch chy ng dng v i mt khu theo yu cu ca ng dng. Qu khch s dng mt khu ny ng nhp trong nhng ln k tip

Hng dn s dng SMS Banking Dnh cho khch hng

II. HNG DN S DNG DCH V

1. ng dng VietinBank Mobile (tip)

Ci t ti khon c nhn:
Sau khi t mt khu xong, Qu khch c yu cu ci t ti khon c nhn.

Hng dn s dng SMS Banking Dnh cho khch hng

II. HNG DN S DNG DCH V

1. ng dng VietinBank Mobile (tip)

S dng ng dng:
Sau khi ng nhp ng dng, Qu khch click vo cc biu tng giao dch v lm theo cc hng dn hin ln trn mn hnh

Hng dn s dng SMS Banking Dnh cho khch hng

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II. HNG DN S DNG DCH V

2. Hng dn kch hot nhm Giao dch ti chnh

Sau khi Qu khch ng k, VietinBank s gi tin nhn ngh Qu khch kch hot dch v theo c php: CTG MK matkhaucu matkhaumoi gi 8149

Chui bt k do VietinBank gi n trong tin nhn yu cu kch hot

Do Qu khch t t,
Gm 8 k t ch v s Khng cha k t c bit Khng phn bit ch hoa, ch thng

V d: vi matkhaucu l xylink78 v matkhaumoi l abcdef78, Qu khch son tin nh sau; CTG MK xylink78 abcdef78

Hng dn s dng SMS Banking Dnh cho khch hng

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II. HNG DN S DNG DCH V

3. Chuyn khon qua SMS

chuyn khon cho i tc, bn b, ngi thn, Qu khch thc hin theo cc bc sau:
Qu khch gi tin nhn yu cu chuyn khon n 8149

CTG CK S tin TKchuyn TKnhn L do

VietinBank gi tin nhn ngh xc nhn chuyn khon. Qu khch son tin nhn CTG XN a7kje*ghu678. Thay * bng k t th 6 trong mt khu xc nhn chuyn khon
Qu khch gi tin nhn xc nhn n 8149

CTG XN a7kjefghu678

(f l k t th 6 trong mt khu abcdef78 ca qu khch )

Lu : Hn mc chuyn ti a hin nay l 3 triu ng/ln; 30 triu ng/ngy

II. HNG DN S DNG DCH V

4. Thanh ton ha n qua SMS

thanh ton ha n cho nh cung cp, Qu khch thc hin theo cc bc sau:
Qu khch gi tin nhn yu cu thanh ton

CTG TT MNhcungcp MKH gi 8149

VietinBank gi tin nhn ngh xc nhn chuyn khon. Qu khch son tin nhn CTG XN a7kje*ghu678. Thay * bng k t th 5 trong mt khu xc nhn chuyn khon
Qu khch gi tin nhn xc nhn n 8149

CTG XN a7kjeeghu678

(e l k t th 5 trong mt khu abcdef78 ca qu khch )

Lu :

+ Hin nay, dch v ch h tr thanh ton ton b ha n, cha h tr thanh ton mt phn. + Hn mc thanh ton ti a hin nay l 30 triu ng/ngy.

II. HNG DN S DNG DCH V

4. Thanh ton ha n qua SMS (tip)

STT 1 2 3 4 5 6 M nh cung cp VT SF VT02 VT03 VT04 MB M khch hng S in thoi S in thoi Account ADSL S in thoi S in thoi S in thoi Dch v Thanh ton cc di ng tr sau Viettel Thanh ton cc di ng tr sau Sfone Thanh ton cc ADSL Viettel Thanh ton cc Homephone Viettel Thanh ton cc in thoi c nh (PSTN) Viettel

Thanh ton cc di ng tr sau Mobifone

Hng dn s dng SMS Banking Dnh cho khch hng

II. HNG DN S DNG DCH V

5. Truy vn thng tin

Qu khch son tin theo cc c php di y tra cu cc thng tin ti khon m ti VietinBank STT Ni dung truy vn C php gi 8149

1 2 3

S d ti khon mc nh S d ti khon khc

CTG SD

CTG SD Stikhon
CTG GD

Sao k 05 giao dch gn nht ca ti khon mc nh

Sao k 05 giao dch gn nht ti khon khc

CTG GD Stikhon
Khi Qu khch ng k vi 1 ti khon duy nht: ti khon s l ti khon mc nh. Khi Qu khch ng k c ti khon Tin gi thanh ton v ti khon th ATM: ti khon th ATM s l ti khon mc nh.
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II. HNG DN S DNG DCH V

5. Truy vn thng tin (tip)

Qu khch son tin theo cc c php di y tra cu cc thng ngn hng
STT 1 2 CC TIN CH Tra cu t gi ngoi t Tra cu t gi tng loi ngoi t C PHP gi 8149 CTG TG CTG TG Mtint

Tra cu li sut tin gi VND

CTG LS

Tra cu li sut tin gi theo tng loi ngoi t CTG LS Mtint Mkhn v theo tng k hn

Tra cu thng tin tr gip s dng dch v SMS Banking

CTG HELP

Li sut p dng trn a bn khu vc H Ni. M tin t: 3 ng tin thng dng EUR, USD v VND. M k hn c dng: Wx/Mx vi W l tun; M l thng; x=1,2,3,.. l s tun/thng.
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P. DCH V NGN HNG IN T VIETINBANK

25 L Thng Kit, Hon Kim, H Ni T: 04.3939.3333 hoc 04. 3939. 3081

Email: ebc@vietinbank.vn

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