Short Guide

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Short Guide Installation and licensing

Avira AntiVir Premium / Avira Premium Security Suite

There are different ways to install the AntiVir license from the Avira Online Shop. First ensure that you have the right AntiVir software. Otherwise, the license is invalid when installing the license. This guide is designed for Avira AntiVir Premium and Avira Premium Security Suite.

A. Installation and activation of Avira AntiVir B. Renewing an Avira AntiVir license C. License installation fails

Your order confirmation email (for example, with the subject: Ref.Nr. 1234567: Your order for products from Avira GmbH) contains the activation code for the AntiVir product you have purchased. Please copy or print out this email, as you will require it during the installation.

Short Guide Installation and licensing

A. Installation and activation of Avira AntiVir

Please take the following steps: 1. Open our website www.avira.com and click on the Support/Download menu, to download the program file. By clicking on the desired AntiVir product, for instance on Avira AntiVir Premium, you can select the program file for the download. Save the program on your hard drive (e.g. on the Desktop) and start the installation by double-clicking the program file. Program file AntiVir Premium: avira_antivir_premium_en.exe Program file Avira Premium Security Suite: avira_premium_security_suite_en.exe If you already have another Avira version on your computer, the set-up program will ask you if you wish to uninstall it. Please confirm this by selecting Yes. A restart will be necessary, then the installation continues automatically.

2. Please enter the activation key included via email in the license assistant. AntiVir can also be activated in form of a trial license or if you already have a license file HBEDV.KEY, you can enter it here. Click on the HBEDV.KEY link in the sentence I already have a valid HBEDV.KEY License file.

Note: You require an Internet connection to activate the product. If you are using a proxy server you may need to configure the Proxy settings.

Short Guide Installation and licensing

In the next window you need to enter your personal data, to create the license. The fields that have a * are mandatory.

The information about your license is now displayed. Please check your data and confirm with Next.

3. The installation will then continue and can be completed by clicking on Finished.

Short Guide Installation and licensing

4. Open the AntiVir software by clicking on the AntiVir symbol on your desktop. You will see the main window (Control Center) of AntiVir after completing the installation and the first update.

B. Renewing an Avira AntiVir license

These instructions explain how to extend your current AntiVir license and also how to convert a test license into a full license. Open the AntiVir main window with: Start > Programs > Avira or from the program icon on the Desktop. 1. Click on the Help menu and select Licensemanagement.

Short Guide Installation and licensing

2. Please enter the new activation code you have obtained in the license assistant > Activate product. If you have not purchased a new license yet, please select the option Extend license. You will be directed to the online shop where you can buy a license. After completing the purchase and obtaining the activation key, you need to go back to section 1 of the instructions: B. Renew Avira AntiVir license.

C. License installation fails

When entering the activation key (OTC), you might encounter one of the following error messages:

Error code 407: It is not possible to connect with the activation server. A proxy is used for Internet connection. Solution: Configure your Proxy settings in the license assistant. Error code 551: The activation code was not correctly inserted. Solution: Check the code you inserted. Pay attention to capitalization and to the - character between the 5 blocks. Error code 555: You are using an OTC that does not match the AntiVir software you are using. Solution: Please stop the installation, check the AntiVir version in the order confirmation email and download the
corresponding AntiVir software program from the Download area on www.avira.com. www.avira.com/en/download/index.html

Error code 556: The license period of the OTC entered has expired. Solution: Purchase a new OTC from our online shop. No Internet connection: Please check your Internet connection. AntiVir was not able to connect to the license server to activate
your product. Please contact our Customer Care Center at avpe@avira.com, if you do not have an Internet connection and wish to activate your Avira software.

We hope you found this guide useful and enjoy the security of your new Avira AntiVir software.
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Avira GmbH Lindauer Str. 21 88069 Tettnang Germany Telephone: +49 7542-500 0 Fax: +49 7542-525 10 www.avira.com
Copyright Avira GmbH 2010 Errors and technical alterations reserved as at: March 2010