1. 5S*1 l yu t ch o nhm to ra mt mi trung lm vic thun tin, nhanh chng v an ton. Lm nh th no m bo cht lng ca sa cha t?

? o Gi cho ni lm vic ca bn sch v ngn np. o Thay v c gng dn dp ni lm vic, trc tin hy c gng khng lm bn n. *1: Ti Toyota, khi nim 4S thng c s dng. Chng trnh o to TEAM21 s dng thm mt "SHITSUKE" thc y o to di khi nim 5S. 1. SEIRI (Sifting - Chn lc) y l mt cng on xc nh nhng vt dng cn thit v khng cn thit, ngay lp tc phi vt b nhm s dng khng gian hiu qu. Hy t chc v tn dng tt c vt dng, cho d chng l dng c, ph tng hay thng tin v.v. da vo tnh cn thit ca chng. o Quy nh mt khu vc ni lm vic, t tt c nhng vt khng cn thit. Hy thu thp nhng vt khng cn thit ni lm vic sau vt chng i. o Vic ct gi cn thn nhng th cn thit l rt quan trng, th vic vt b nhng th khng cn thit cng quan trng khng km
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2. SEITON (Sorting - Ngn np) y l mt cng on sp xp dng c v ph tng theo trt t, n h tr cho vic s dng chng.
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t nhng vt hay t dng mt ni ring bit. t nhng vt hay s dng v tr lm vic ca bn. t nhng vt thng xuyn s dng gn bn.

3. SEISO (Sweeping and Washing - Qut dn v lau ra) y l mt cng on gi cho mi th v tr lm vic c sch s. Lun gi cc thit b theo trt t lm vic so cho chng c th s dng mi lc. Mt v tr lm vic bn phn nh lng km t trng. Hy to thi quen gi cho v tr lm vic sch s.
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4. SEIKETSU (Spick and Span) y l mt cng on duy tr trng thi SEIRI, SEITON, v SEISO vi n lc ngn mi vn khng xy ra. N cng l mt cng on gia sch v tr lm vic ca bn bng cch phn loi mi th v loi b nhng th khng cn thit.

Mi th l mt yu t nh hng n s sch s ca v tr lm vic: mu sc, hnh dng v b tr ca tt c vt dng, chiu sng, thng thong, ngn ng v v sinh c nhn. o Nu v tr lm vic ca bn tr thnh mt mi trng thong ng v sng sa, n c th em li cm gic tt n khch hng.
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5. SHITSUKE (Self-Discipline) Cng on ny lin quan n vic o to tng qut mang li nim t ho cho Nhn vin ca Toyota. SHITSUKE l mt yu t cn bn v vn ho v l mt yu cu ti thiu nhm m bo vic ho nhp vi cng ng. o SHITSUKE l mt qu trnh o to nm c nhng nguyn tc. Thng qua vic o to ny, k thut vin s xng ng l mt Nhn vin Toyota. Mt ngi xng ng l mt Nhn vin Toyota l mt ngi c c s i x n cn ca mi ngi, khng lm cho h cm thy kh chu, v c th d dng lm nhng vic tt.
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