Hi Dinesh,

Thank you very much for your comprehensive & prompt answer. I am working as a HR Executive but new to T&D.working in a sales oriented company. Assume that we trained new set of trainee sales reps in June and it was a long period of training ( say one week ). Because of the training their soft skills on selling were improved. they were able to collect cash from debtors and distributors on time. In that circumstances can't we expect such a big improvement over the next periods? I meant we trained staff in the month June 2011 July sales were increased by 10,000 and it was 50% increase when compared to May ( before the training). understood we cant project/Consider as training benefit in ROI as 120,000(10,000*12 ) by next year May i.e 2012,May.This should be a real benefit Further more consider the following scenario. Assume the training month as June 2011 and consider the following real sales figure before and after training. consider training benefit is for 6 months May (2011)/before training - 10,000 June 2011 /training month - 8,000 July - 20,000 August - 30,000 sep - 38,000 october 43,000 November -47,000 December 2011-50,000 Here when we are calculating the benefit of the training. Are we taking the excess amont more than 10,000 (May/before training sales) ? i.e July benefit 10,000=(20,000-10,000), August benefit 20,000 (30,000-10,000) like wise summation of up to December month. ie 10(july)+20(Aug)+28(sep)+33(oct)+37(Nov)+40 (Dec) = total benefit is 168,000. Is this correct? or need to compare this values with untrained group Again seek your help Thanks Shyamalee