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1.Nature and scope of consumer behavior?

Ans.
The field of consumer behavior is the study of individuals, groups, or organizations & the processes they use to select , secure, use, & dispose of products , services, experience or ideas to satisfy the needs & the impacts that these processes have on the consumer & society. (Ref -consumer Behavior - -Del l. Hawkins, Roger J. Best, Kenneth a. Coney, Amite mookerjee. Scope --1.This subject helps in developing tailor made marketing strategies to address the consumer needs. 2. Helps in following regulatory policy of a nation which is developed to protect consumer interest 3. Helps in social marketing 4.Helps consumers & producers to understand ones environment & oneself.

2.What is the scope of consumer behavior?


Ans.
scope of Consume behavior refer to the study of market potential available in particular Area of the country, based on the customer taste, habits and standard of living of the people living there. 1. Psychology 2. Sociology 3. Social Psychology 4. Cultural Anthropology 5. Economics

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