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1.nature and Scope of Consumer Behavior? Ans
1.nature and Scope of Consumer Behavior? Ans
Ans.
The field of consumer behavior is the study of individuals, groups, or organizations & the processes they use to select , secure, use, & dispose of products , services, experience or ideas to satisfy the needs & the impacts that these processes have on the consumer & society. (Ref -consumer Behavior - -Del l. Hawkins, Roger J. Best, Kenneth a. Coney, Amite mookerjee. Scope --1.This subject helps in developing tailor made marketing strategies to address the consumer needs. 2. Helps in following regulatory policy of a nation which is developed to protect consumer interest 3. Helps in social marketing 4.Helps consumers & producers to understand ones environment & oneself.