Corporate KnowledgeBase ID: KB51679 Last Modified: September 09, 2011

Environment McAfee VirusScan Enterprise 8.x McAfee DAT files For details of all supported operating systems, see KB51109. Summary Sometimes it is necessary to manually update the DAT files for VirusScan Enterprise, for example, when running a SuperDAT or when a Scheduled AutoUpdate fails. Solution To manually update the DAT files for VirusScan Enterprise 8.5i and later: Step 1 - Obtain the latest DAT files 1. Using Windows Explorer, create a temporary folder C:\DAT. 2. Using Internet Explorer, browse to: ftp://ftp.nai.com/commonupdater/. 3. Download avvdat-xxxx.zip (where xxxx is the latest DAT version). Example: avvdat-6446.zip.

Step 2 - Allow changes to McAfee services 1. Click Start, Programs, McAfee, VirusScan Console. 2. Double-click Access Protection, deselect Prevent McAfee services from being stopped, and click OK. 3. Exit the VirusScan Console.

Step 3 - Stop McAfee services 1. Click Start, Run, type services.msc, then press ENTER. 2. Right-click each of the following services and select Stop: McAfee McShield McAfee Framework 3. Exit the Services screen.

Step 4 - Extract the DAT file 1. Using WinZip or a similar file compression utility, extract the .DAT file. Example: avvdat-6446.zip. 2. Hold the CTRL key and select the following extracted files:

avvclean.dat avvnames.dat avvscan.dat 3. 4. 5. 6. Right-click on one of the selected files and click Copy. Browse to C:\Program Files\Common Files\McAfee\Engine. Right-click the Engine directory and select Paste. When prompted to replace the existing files, select Yes to All.

Step 5 - Verify the DAT version has been updated 1. Click Start, Programs, McAfee, and select VirusScan Console. 2. Select Help, About. The virus definitions should now indicate the latest DAT version is installed.

Step 6 - Restart McAfee services 1. Click Start, Run, type services.msc, then press ENTER. 2. Right-click each of the services below and select Start: McAfee McShield McAfee Framework 3. Exit the Services screen.

Step 7 - Prevent changes to McAfee services 1. Click Start, Programs, McAfee, VirusScan Console. 2. Double-click Access Protection, select Prevent McAfee services from being stopped, and click OK. 3. Exit the VirusScan Console. Related Information For more information on WinZip, see KB72766.