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Getting started with your new workstation

Step 1: Find your default passwords


Your default passwords were sent in an email titled RequestNow! ### Your workstation has shipped. If you, your manager or your shipping contact do not have a copy of this e-mail, please contact the Canadian CIO BT/IT team at: IT Canada/Markham/IBM

Step 2: Install PGP Desktop (preferred) or set your new hard drive password
Install PGP Desktop encryption software from ISSI. (If you install PGP Desktop, a hard drive password is not required.) If you choose NOT to install PGP Desktop, you must set the hard drive password in the BIOS using these instructions: 1. Turn on your workstation 2. When you see the ThinkPad logo screen, press F1. You may need to press F1 more than once. 3. Enter the power on password if prompted. 4. In the BIOS, go to the Security menu and look for a Password option. Note: Set the hard drive password only. Do not set a supervisor or master password.

Step 3: Log in to your new workstation


1. Start the computer and log in with your default passwords. 2. When you're prompted to change your password, enter a new password. 3. If you're asked to reboot, click OK Note: If any windows open, such as EZUpdate or IBM Standard Asset Manager (ISAM), leave them on screen until you're connected to the network. Once you connect to the network in Step 4, you'll be able to respond to these windows.

Step 4: Connect to the IBM network


If you are connecting from an IBM office (recommended): Connect with your network cable. If you have a Cisco IP phone, your phone display may go blank when you plug in your new workstation. Wait until your phone display comes back. This can take up to 3 minutes. If you are working remotely using a broadband connection: Install any software needed by your ISP. Once you're connected to the internet, use the AT&T Net Client the IBM network.

to connect to

Step 5: Register with IBM Standard Asset Manager (ISAM)


ISAM is used for tracking and managing all workstations in IBM. in the bottom right corner of your Windows desktop. 1. Right click on the ISAM icon 2. Select Full Scan and Registration and follow the prompts. 3. For more detailed information on this process go to IT Help Central and search using keywords ISAM registration. IT Help Central - http://d02ntcl02.ibm.com/home.asp

Step 6: Use Migration Assistant to copy your data and settings


1. Make sure both your old and new workstations have the latest version of My Help installed. (You can install the latest version of My Help from ISSI - http://w3.ibm.com/download/standardsoftware/na.html ) 2. Start My Help on both workstations and connect them together using a standard network cable. 3. In My Help, click on Migration Assistant Follow the prompts to transfer your data and settings. 4. For a step-by-step guide to Migration Assistant, go to: http://d02ntcl02.ibm.com/userfiles/Migration%20Assistant%20Step%20by%20Step%20Guide%202009%20v1.pdf

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Getting started with your new workstation


Return your old workstation
A return label for your old workstation may be in the new workstation box. If you did NOT receive a return label in the box, you can print a label yourself using these instructions: http://w3.can.ibm.com/it/howdoi/workstation/rnreturn.html Before returning ThinkPads you must remove the hard drive password. Instructions are posted here: http://d02ntcl02.ibm.com/solution.asp?cguid=0FDA988B-9C05-4B15-8DB9-2B7C9D240E7E Secure HDD Return: As per ITCS300 security regulations, you must render the information on your old workstation hard disk drive unreadable. (This step can be ignored if you encrypted your old workstation using PGP Desktop.) Step by step instructions are posted here: http://d02ntcl02.ibm.com/solution.asp?cguid=26DB00C1-F616-422C-B1BF-D03DD7C44366 Ownership: Your new workstation will be transferred to you in eAMT within 3 weeks. Your old machine will be removed from your eAMT record after it is received back at the warehouse. Do not attempt to manually transfer your old workstation to the warehouse. If your new machine isn't in eAMT after 4 weeks, please contact eAMT Help Canada/Slovakia/IBM

Secure your ThinkPad


Always lock your ThinkPad with a cable lock. You can order a cable lock from iShop (part #73P2582). Keep your ThinkPad with you if possible. Do not put your ThinkPad in checked baggage. Keep track of your ThinkPad going through security at airports. If you must leave your ThinkPad in a car, lock it to the body of the car inside the trunk before you start your trip. If you must leave the ThinkPad in a hotel, lock it in the hotel safe. If a hotel safe isn't available, lock your ThinkPad in your hotel room with your locking cable. If your ThinkPad is lost or stolen, you must report it to your IBM location security team and your manager.

ThinkPad care tips


Keep food and drinks away from your ThinkPad. To avoid damaging connectors, use extra care when plugging in accessories and cables. To prevent trips and spills, do not stretch attached cables. Remove all cables before lifting or tilting your ThinkPad. Put your ThinkPad down gently on hard surfaces. Suspend or turn off your ThinkPad before moving it. Don't leave your ThinkPad in cold or damp locations, like car trunks. Use care when opening or closing the screen. Don't over-pack carrying cases. To extend your ThinkPad battery life, occasionally run the battery all the way down before re-charging.

Help!
If you need help at any time during setup, or have problems with your ThinkPad, call 888-IBM-HELP. IBM-HELP can fix software problems. If IBM-HELP believes you have a hardware problem, you'll be referred to the Lenovo help desk at 800-IBM-SERV.

More Links

Canadian CIO BT/IT How Do I... site: http://w3.can.ibm.com/it/howdoi/workstation.html RequestNow website: https://w3.ibm.com/tools/wam/requestnow/login/MainLogin.htm

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