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  • DFD

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    Complainant complaint (letter,e-mail, phone call) Compile the complaint Registry Acknowledgement letter 6. Prepair investigation plan investigation officer compiled complaint 7. Review the Complaints Executive secretary reviewed complaint 8. Classify the Complaints Classification officer complaint not within jurisdiction D1 con 59 5. Specified complaint Filed Specify complaint according to Head of sections Director 9. Write feedback Respondent 10. Analysis analyze Collected findings investigation officer Respondent feedback Complainant file 12.

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    Complainant complaint (letter,e-mail, phone call) Compile the complaint Registry Acknowledgement letter 6. Prepair investigation plan investigation officer compiled complaint 7. Review the Complaints Executive secretary reviewed complaint 8. Classify the Complaints Classification officer complaint not within jurisdiction D1 con 59 5. Specified complaint Filed Specify complaint according to Head of sections Director 9. Write feedback Respondent 10. Analysis analyze Collected findings investigation officer Respondent feedback Complainant file 12.

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    9 views1 page

    DFD

    Uploaded by

    jossjunior
    Complainant complaint (letter,e-mail, phone call) Compile the complaint Registry Acknowledgement letter 6. Prepair investigation plan investigation officer compiled complaint 7. Review the Complaints Executive secretary reviewed complaint 8. Classify the Complaints Classification officer complaint not within jurisdiction D1 con 59 5. Specified complaint Filed Specify complaint according to Head of sections Director 9. Write feedback Respondent 10. Analysis analyze Collected findings investigation officer Respondent feedback Complainant file 12.

    Copyright:

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    of 1

    1.0 Complainant complaint (letter,e-mail, phone call) Compile the complaint Registry Acknowledgement letter Acknowledgement letter 6.

    0 Prepair investigation plan Investigation officer compiled complaint

    2.0 Review the Complaints Executive secretary reviewed complaint

    3.0 Classify the Complaints Classification officer complaint not within jurisdiction D1 con 59

    5.0 Specified complaint Filed Specify complaint complaint according to Head of sections Director

    4.0 Filing the complaints Registry Classified complaint

    Investigation plan

    7.0 Review the Investigation Plan Commissioner

    Approved investigation plan

    8.0 Prepair Respondent letter Investigation officer Respondent letter

    9.0 Write feedback Respondent 10.0 Analysis Analyse Collected findings Investigation officer Respondent feedback

    Complainant file

    12.0 11.0 Advise and Notify Recommendations Provide Complainant Complainant in recommendations writing records Investigation D2 officer Commissioner

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