1- JUSE ds QkaaMs'ku eSEcj dkSu Fks bpjks bf'kdkok 2- twls dh LFkkiuk dc gqbZ Fkh 1950 bZ0 esa 3- twls

dk Qqy QkseZ D;k gS \ ;wfu;u vkQ tkikuht lkbZfVLV ,.M bathfu;j 4- twls D;k gS \ twls ,d laLFkk gS tks fd DokfyVh ds {ks= esa Vsfuax vkSj DokfyVh lfdZy dh xfrfof/sk djrk gS 5- Mk0 Msfeax fdl uke ls tkus tkrs gS \ izksQslj 6- ,e0ch0MCY;w0,0 D;k gS \ eSusteSaV ckbZ okfdax ,jkUM dkiihVj us ;s ifjHkk"kk nh 7- Mk0 Msfeax dks tkiku es dc cqyk;k x;k Fkk \ 1957 esa 8- Hkkjr esa fdl dEiuh dks igyk Msfeax ,okMZ feyk \ Vh0oh0,l0 9- Mk0 Msfeax ds xq: dksSu Fks \ Mk0 MCYkw0 ,0 'ksoMZ 10- pkj ,e ds ckn ikapok ,e dkSu lk gS \ estjeSaV 11- Why-why fdl dh nsu gS \ flxks & fl;ks 12- isfjVks ,sukysfll igyh ckj fdl dEiuh us fdl lu~ esa bLrseky fd;k \ 1930 esa tujy bySfDVd eksVlZ Mk0 tqjku us 13- bfldkok dk ?kjsyw uke D;k Fkk \ cqYMkstj 14- DokfyVh lfdZy fdlus 'kq: fd;k \ Mk0 ds bf'kdkok us 15- izksCye lksYo djus ds nkSjku og igyk Lvsi crkvks] ftlesa dEikaM xzkQ vkrk gS izksCye pquuk A B C 16- PDCA esa D ds nks Hkkx dksSu gSa \ 1- fMlkbZM ,DtsD;wfVo xksy 2- gkm Vw ,pho ,DtsD;wfVo ,.M xksy 17- og lcls lgh xzkQ dkSu lk gS ftlesa eghus dk deysfVo o fiNys 12 eghus ds MkVk dh rqyuk dh tkrh gS Z xzkQ A 18- DokfyVh dh ifjHkk"kk fdlus nh \ ts0,e0 tqjku us

19- izksCye gy djus ds nkSjku og dkSSu lk Lvsi gS ftlesa izklsl Q~yks Mkbxzke vkrk gS \ Lvsi u0&3 izksCye dh ifjHkk"kk 20- bfldkok ds vuqlkj fdrus % lek/kku djus ij leL;k gy gks tkrh gS \ 95% 21- izkscye dks gy djus ds fy, fdl izdkj ds dkj.kksa dks vyx fd;k tkrk gS \ ,lkbZusfcy dkWt 22- ts0ih0 fxyQksMZ us jpukRedrk ds fdrus rRo crk;s \ ikWp] 1 izokg] 2-izsj.kk 3- okLrfodrk] 4- tkx:drk] 5- yphykiu 23- izksCye gy djus dh bdykSrh ekSf[kd rduhd crkbZ;s dkj.k vkSj izHkko fQlcksu Mkbxzke 24- nks ,d tSls mRikn cukuk laHko ugha gS ;g fdlus dgk \ Mk0 Mcyw ,s 'ksoMZ 25- cgqr ls fMQsDV ds fy, dkSu lk dUVksy pkVZ bLrseky djrs gS \ C pkVZ 26- DokfyVh lfdZy dh ifjHkk"kk esa dkSu lk 'kCn cnyk gqvk gSS \ vkWVksukseh] okysSUVh ds LFkku ij] 1995 esa 27- Hkkjr esa LvsfVdy DokfyVh dUVksy ds firk dkSu Fks \ izksQslj iz'kkUr pUn egkyuksfol 28- 1962 esa fo'o esa igyh ckj fdl dEiuh us DokfyVh lfdZy viuk;k \ fuIiu bySfDVdy cYo QSDVh] tkiku 29- leL;kvks dks aABC esa fdlus ckaVk \ Mk0 tqjku 30- PCDA es ;fn lkjh leL;k lksYo djus ds ckn Hkh fjtYV ls lUrq"V ugh gS rks D;k djsaxsa \

dkj.kksa dh iqu% igpku 31- Hkkjr esa tks BHEL gSnjkckn esa ikWap DokfyVh lfdZy dks
Vsfuax fdlus nh

ch0,u0lDlSuk 32- dkj.k o izHkko dc vkSj fdl dEiuh esa igyh ckj ykxw gqvk \ 1943 bZ0 esa Qqylh vk;ju odZl] Mk0 bf'kdkok us 33- czsu LVksZfeax fdrus izdkj ls dh tkrh gS \ 1- jkaM jksfoau 2- fLyi flLVe 3- Qzh Oghfyax 34- Hkkjr esa DokfyVh lfdZy dc 'kq: gqvk \ 5 tuojh 1981 esa 35- ISO dk Qqy QkeZ D;k gS \
bUVjus'kuy vkxZukbZts'ku Qkj LVSUMkbts'ku 36- tkiku ds ckn fdl ns'k us lcls vf/kd Msfeax vokMZ ik;s \ Hkkjr

37- 28 Qjojh 2008 dks DokfyVh lfdZy ds fdl egku xq: dh e`R;q gqbZ Fkh \ Mk0 tqjku 38- DokfyVh dUVksy dh ifjHkk"kk fMQSDV izhoaasU'ku ,sV ,ojh LVsi 39- fdl rduhd ds vHkko esa izkscye gy ugha gks ikrh \ czsu LVksfeZax 40- czsu LVksfeZax fdl lu~ esa igyh ckj 'kq: dh x;h \ 1950 vySDl vklokuZ 41- fofHkUu izdkj ds xzkQ fdlus cuk;s \ Mk0 oDlVksu 42- iSfjVks ykbZu esa dEkysfVo ykbZu dh [kkst fdlus dh \ Mk0 ,e0 yksjsUt 43- DokfyVh lfdZy esa eSdxzkoj dh izsj.kkRed F;ksjh dkSu lh gS \ Y F;ksjh 44- lSEifyax VsfDud dh [kkst fdlus vkSj dc dh \ Mk0 Msfeax us 1942 bZ0 esa 45- ^^mRikn ls igys ge bUlku cukrs gSa^^] ;g dFku fdldk gS \ eRlwflrk 46- nks osSfj;scy dh tkap djus ds fy, dkSu lk rjhdk gS \ LdSVj MkbZxzke 47- ekbZy LVksu pkVZ vkSj xsaaSUV pkVZ esa D;k vUrj gS \ ekbZy LVksu pkVZ esa ,d xfr fof/k lekIr gksus ij nwljh 'kq: gksrh gS] tcfd xSaSUV pkVZ esa dbZ xfrfof/k;kWa ,d lkFk py ldrh gS A 48- ^^DokfyVh bt usoj ,.M ,DlhMsaV bt vkyost nk fjtYV vkQ bUVsyhtSUV vdMZ^^ ;g dFku fdldk gS \ tksu jfLdu 49- izksMfDVfoVh fdls dgrs gSa \ izksMfDVfoVh = ,DvfoVh vkmViqV

VksVy buiqV 50- ^^DokfyVh bt ,aMySl tjuh^^ ;g dFku fdldk gS \ ihVj dkloh 51- Hkkjr esa DokfyVh lfdZy ds tUenkrk dkSu gSa \ ,l0vkj0 mMIik 52Q~yks pkVZ ;g D;k gS \

53- cgqr ls mRikn dh dfe;ksa dks tkuus ds fy, dkSu lk dkWt ,.M bQSDV MkbZxzke bLrseky djrs gSa \ PPC izksMSDlu izkslsl DyklhfQds'ku VkbZi 54- lkroka LVSi dkSu lk gS \ MkVk ,usysfll 55- fdlh uki esa VksyjsUl D;ksa nsrs gS \ nks tkc ,d tSls ugh cu ldrs (According to W.A. Shaward) blfy, VksyjSal nsrs gSa A 56- MkbZxzke fdrus izdkj ds gksrs gS \ 1- Q~yks MkbZxzke 2- eSfVDl MkbZxzke 3- fMVsYM Q~yks MkbZxzke 57- eSfVd MkVk ,usysfll dk nwljk uke D;k gS \ dzkbZVsfj;k jsfVax rduhd Hkh gS 58- isSjkVks izkbfjVh bUMsDl dk lw= crk;sa
PPI = izkstSDVsM lsfoax x izksosfosfyVh vkQ lDlt izkstsDVsM dkLV x VkbZe PPI = lEHkkfor cpr x lQyrk dh lEHkkouk lEHkkfor dher x le;

59- og dkSu Fks ftUgksus dkexkjksa dks Vsyj fopkj/kkjk ls eqfDr fnykbZ \ Mk0 bf'kdkok 60-;g fdlus dgk Fkk fd ^^DokfyVh lfdZy dk lQy gksuk ;k vlQy gksuk bl fopkj /kkjk ds n'kZu dk lgh le>uk ;k u le>uk izR;sd O;fDr ij fuHkZj djrk gS^^ \ Mk0 ysjh okdj 61- ^^laLFkku dh DokfyVh lcaf/kr leL;k;sa vkijsVj }kjk gy dh tk ldrh gS ;fn mUgs iszj.kk nh tk;^^ \ ;g fdldk dFku gS \ Mk0 tqjku 62- Msfeax Oghy dk ewy fopkj fdldk Fkk \ Mk0 'ksoMZ 63- LVSfVdy DokfyVh dUVksy rduhd dks fdl fo'ks"kK us rhu dSVsxjht esa foHkkftr fd;k \ Mk0 bf'kdkok us

64- czsu LVksjfeax dh jkmUM jksfou flLVe lcls mRre gS D;k mlesa fgp gkbZfdax lEHko gS A gkWa 65- ;g fdlus lkspk Fkk fd f}rh; fo'o;q+) ds ckn tkiku dh vkfFkZd fLFkfr lq/kkjh tk; \ eSd vkFkZj 66- Mk0 Msfeax fdls viuk vkn'kZ ekurs Fks \ Mk0 Mcyw0,0 'ksoMZ 67- Msfeax pdz dk Lo:i ifjorZu fdlus fd;k \ Mk0 ds bf'kdkok 68- dksSu lk pkVZ izfdz;k dh {kerk dks ekius esa lgk;d gS \ dUVksy pkVZ 69- xq.koRrk ekudksa ds vkdMksa dk QSsyko eq[; :i ls fdl dkj.k ls gksrk gS \ pkal dkWt 70- pkal dkWt vkSj ,lkbZusfcy dkWt esa D;k vUrj gS \ pkal dkWt dks nwj ugha fd;k tk ldrk] ,lkbZusfcy dkWt nwj fd;k tk ldrk gS 71- isfjVks pkVZ dk nwljk uke D;k gS \ yksjsUt doZ 72- vkadMksa dksa oxkZsa esa ckaVus ds fy, fdl Vwy dk iz;ksx djsaxsa \ LVsfVfQds'ku 73- tkiku ds izFke DokfyVh xq: dk D;k uke gS \ Msfeax 74- vxj fHkUurk,sa lhfer gksa rks og fdl dkj.k ls gSa\ pkal dkWt 75- vkadMs fdrus izdkj ds gksrs gSa \ 1- ekid vkadMs 2- xq.kkRed vkadMs 76- dkSu ls o"kZ esa v/;;u lewg dk uke DokfyVh daVksy lfdZy fd;k x;k \ 1962 esa 77- QCFI dh LFkkiuk dc gqbZ \ 1982 esa 78- QsflfyVsVj dks dSls pquk tkrk gS \ eSusteSaaV }kjk 79- lapkyu desVh dk v/;{k dkSu gksrk gS \ izeq[k izcU/kd 80- nks fHkUurkvksa ds chp lEcU/k dks crkus okyh fp=e; izLrqfr dkSu lh gS \ LdsVj MkbZxzke

81- fopkj eaFku dh dkSu lh i|fr DokfyVh lfdZy esa mRre gS \ jkmaM jksfou 82- fopkjksRltZu dh jkmaM jkfou fof/k fdl uke ls tkuh tkrh gS \ LVSaMkts'ku lajpukRed i|fr 83- LVsfVfQds'ku i|fr gS & vkadMksa dks oxksaZ esa ckaVus dh 84- fgLVksxzke esa nks pksVh gks rks ;g crkrk gS fd & mlh ikVZ ds nks lIyk;jks }kjk fn;s x;s eky dk feJ.k gS A 85- fuf'pr lkbZtksa ds uewuksa eas [kjkfc;kWa ns[kh xbZ gksa rks mls fdl fu;a=.k pkVZ }kjk crk;saxs \ C pkVZa 86- bzfM;u LVsfVdy baLVhV~;wV dydRrk dks xq.koRrk ds {ks= esa vxz.kh fdl egkuqHkko us futh iqLrdky; rFkk viuh ik.Mqfyfi;kWa nku esa nh \ Mk0 Mcyw0,0 'ksoMZ 87- DokfyVh fVvkWyksth fdlus nh \ ts0,e0 tqjku 88- LVsfVdy DokfyVh dUVksy dks Hkkjr ess dksSu yk;k \ izksQslj iz'kkUr pUn egkyuskfol 89- xq.koRrk ds {ks= esa ml egku O;fDra ds uke crkvks ftUgsa vks|kSsfxd vuq:irk gsrq rduhdh fodkl ds fy, Msfeax iq:Ldkj ls lEekfur fd;k x;k Mk0 xsfufp rkdqfp 90- ^^mi;ksx ds fy, mi;qDr^^ DokfyVh dh ;g ifjHkk"kk fdlus nh \ Mk0 ts0,e0tqjku 91- dkSu lh if=dk esa Mk0 bf'kdkok us fy[kk fd ^^v/;;u lewg dk uke DokfyVh daVksy lfdZy j[kk tk; \ xsEck Vw D;w-lh92- Mk0 bf'kdkok us LVsfVdy i|fr;ksa dks rhu oxksZa esa ckaVk] os dkSu lh gSa \ 1- izkjfEHkd lakf[;dh i|rh 2- e/;orhZ lkaf[;dh i|rh 3- mPpLrjh; lkaf[;dh i|rh 93- izokg vkys[k Q~yks Mk;xzke esa bySDVksfud e'khu esa lax`fgr izfdz;k ls lacaf/kr lwpuk dks dkSu ls ladsr fpUg ls crk;k gS \ 94- pkVZ esa fupyh fu;a=.k js[kk lhek ;w0lh0,y0 ds vkdyu dk D;k lw= gS \
LCL = D3R

95- CEDAC dks iwjh rjg fy[kks dkWt ,.M bQSDV MkbZxzke fon ,fM'kuy dkMZ 96-QCFI ds fdrus pSSIVlZ gS \ 27 97-PDCA dk nwljk uke D;k gS \ Msfeax Oghy 98-Mk0 ts0,e0tqjku ds vuqlkj DokfyVh dh D;k ifjHkk"kk gS \
Fitness for use.

99-lkaf[;dh xq.koRrk fu;U=.k (SQC) D;k gS\ lkaf[;dh xq.koRrk fu;a=.k ds fy, lakf[;dh fl)kar o rduhdh a ykxq djuk A 100- CWQC dh Qqy QkseZ D;k gS \
Company Wide Quality Control

101- xq.koRrk fu;U=.k vfHk;ku ds tud dkSu gSa \ ih0lh0 egkyuksfol 102- eSLyks ds vuqlkj & ekuo dh vko';drkvksa dh gk;fjdha dkSu lh og igyh vko';drk gS tks DokfyVh lfaZdZy esa vkus ds ckn lnL;ksa dks lUrq"V djrh gS \ 1- mn~ns'; vkSj y{; fu/kkZfjr djuk A 2- mn~ns'; izkfIr dh i|fr ij fu.kZ; ysuk A 103-^^xq.koRrk fu;U=.k f'k{kk ls izkjEHk vkSj f'k{kk ls gh lekIr gksrh gS^^ ;g fdlus fy[kk \ Mk0 bf'kdkok 104- izokg vkjs[k esa lekIr crkus ds fy, dkSu lk ladsr cukrs gSa \ End lekIr 105- dqN egRoiw.kZ vkSj dbZ mi;ksxh fp=e; izLrqfr fdl i|fr ls djrs gS \ iSfjVks fo'ys"k.k 106- dbZ izfdz;kvksa dh feJ.k ifjfLFkfr;kWa dk ,d ykV esa dbZ fnuksa ds feJ.k dks fgLVksxzke esa fdl izdkj dk fp= n'kkZrk gS \ uke crkb;s IykVw VkbZi 107- fLFkfr iqujkoyksdu izfdz;k ds dkSu&2 ls en gS\ 1- leL;kvksa dks igpkuuk vkSj lwph cukuk 2- leL;kvksa dks vyx&2 djds oxhZdj.k djuk 3- izkFkfedrkvksa dk lLFkkiu djuk 108- ftMksdk (JIDOKA) D;k gS \ Lopkyu 109- tc izkIr lwpukvksa dks xkSj djrs gS vkSj dksbZ Li"V fp= ughaa mHkjrk gS rks ,slh fLFkfr esa u;s lkr VwYl esa ls dkSu lk Vwy mi;ksxh gS \ ,Dus Mk;xzke

110- u;s VwYl esa dkSu lk Vwy mi;ksxh gksxk tgkWa lkekU; ykWftd i}fr dk mi;ksx gj fooj.k dks n'kkZus ds fy, fd;k tkrk gS \ Vh Mk;xzke 111- nks"kks ds izdkj] mRiknksa ds izdkj vkSj e'khu ds nks"kksa ds chp laaca/k dkSu ls eSfVDl ls n'kkZ;k tkrk gS \ vkdkj dk eSfVDl Mk;xzke 112- jSsfdax ls izkFkfedrk nsus esa dkSu lh rduhd mi;ksxh gS \ dzkbZVsfj;k jsfVax rduhd 113- PDPC dks iwjk fy[kks izkslsl fMlhtu izklsl pkVZ 114-u;s lkr VwYl esa PERT vkSj CPM ds rRoksa dks fdl Vwy esa 'kkfey fd;k x;k gS \ ,sjks Mk;xzke 115- 5 ,l D;k gS \ 1- lgh p;u 2- LoPNrk 3- lqO;oLFkk 4- Lovuq'kklu 5- Loadk;Z iz.kkyh 116- lhjh ds vUrxZr ge D;k djrs gSa \ mi;ksxh o vuqi;ksxh dks NkaVrs gSa 117- eklbZ bekbZ ds vuqlkj dk;tu vkSj lq>ko ;kstuk ds chp D;k laca/k gS \ lts'ku Ldhe O;fDrxr dk;tu dk ,d Hkkx gS 118- Q.C.E.C. D;k gS A DokfyVh lfdZy ,DlhySaV lSUVj 119- I.C.Q.C. D;k gS \ bUVjus'kuy dUosa'ku vku DokfyVh dUVksy lfdZy 120- I.E.S.Q.C.C. D;k gS \ 121- Q.C.F.I. Dds v/;{k dksSu gS \ Jh vkj0lh0 vxzoky 122-^^ LVsfVdy DokfyVh daVksy eSusteSaV dUVksy dk gh Hkkx gS^^ fdlus dgk \ ts0,e0 tqjku 123- VkWi esustesUV dks DokfyVh bDoieSaV ds 14 ikbZaV fdlus fn, \ Mk0 Mcyw0bZ0 Msfeax 124- iz'kkUr pUn egkyuksfolk us Hkkjr ljdkj es dc Iykfuax deh'ku esa vk;s \ 1955 & 67

125- DokfyVh Iykfuax DokfyVh dUVksy rFkk DokfyVh bEizwoeSaV fdlesa gS\ tqjku fVyksth 126- ^^lEiw.kZ DokfyVh dUVksy tkiku^^ fdldh cqd gS \ Mk0 ds bf'kdkok 127- dkexkjksa ds ek/;e ls DokfyVh lfdZy pyrh jgsxh ;g fdlus dgk Fkk \ Mk0 ds0 bf'kdkok 128- ^^MkVk ij vk/kkfjr ogh bathfu;j lgh fu.kZ; ys ldrk gS tks LVsfVdy DokfyVh dUVksy dks lgh rjhds ls tkurk gS^^ ;g fdlus dgk \ Mk0 ds bf'kdkok 129- os dksSu ls DokfyVh xq: Fks tks cksyus ls T;knk fy[kus ds ckjs esa fo[;kr gq, \ Mk0 ts0 ,e0 tqjku 130- ^^DokfyVh dUVksy] eSusteSUV dUVksy dk gh ,d Hkkx gS^^ ;g fdlus dgk \ Mk0 ts0 ,e0 tqjku 131- fMtkbZfuax vkWQ ,DlifjeSaV dh F;ksjh fdlus nh \ Mk0 xsuqph rkxqph 132-thjks fMQSDV dh F;ksjh fdlus nh \ fQfyi dzkts oh 133- fdlus [kkstk Fkk fd DokfyVh esa nks"kks dh vkd`rh leku ugha Fkh \ Mk0 ts0,e0 tqjku 134- DokfyVh daaVksy lfdZy dk firk fdldks dgrs gS \ Mk0 ds0 bf'kdkok 135- og dkSsu O;fDr gS ftlus DokfyVh dks [kkstk Fkk \ Mcyw0 ,0 'ksoMZ 136- es dksSu ls DokfyVh xq: Fks ftUgksus fdlh izdkj viuk izpkj ugh pkgk \ Mk0 ts0,e0 tqjku 137- ,0oh0 Qstuoke dks fdl dke ds fy, izflf) feyh \ VksVy DokfyVh lfdZy 138- iwjs laLFkku dk TQM VksVy DokfyVh eSusteSUV dk lEiw.kZ Qksdl fdl ckr ij gksrk gS \ xkzgd dh vksj dLVwej Qksdl 139- tqjku fV;ksyksth fdu ij vk/kkfjr gS \ Iykfuax] dUVksy] MoyieSUV 140- Mk0 ts0 ,e0 tjku dks jk"Vifr tktZ cq'k ds }kjk dkSu lk ,okMZ fn;k x;k \

uS'kuy eSMy vkWQ VSDukyksth 141- ,slh dfBu leL;k tks fd eSusteSUV ds vyx&vyx fMikVZeSUV ds yksx feydj izkstSDVokbZt gy djsa] ts0,e0tqjku dh ml fof/k dks D;k dgrs gSa \ DokfyVh MoyieSUV VSSLVeZ 142-Mk0 ds0 bf'kdkok dh vfUre cqd dkSu lh gS \ tkikuht os 143-^^lk/kkj.k ukxfjd ds fy, tSls i<uk&fy[kuk vko';d gS] mlh rjg ,d fnu laf[;dh i}fr ls lkspuk vko';d gks tk;sxk^^] ;g fdlus dgk \ izks0 ih0lh0 egkyuksfol 144- Msfeax ds vuqlkj fdlh y{; dks izkIr djus ds fy, DokfyVh ds lkFk D;k t:jh gS \ VkaLQksjes'ku vkWQ vksjxukbZts'ku 145- leL;k dk lek/kku eSFkM ds fy, vkWu ykbZu o vkWQ ykbZu DokfyVh dUVksy fdldh nsu gS Mk0 xksuqph rkxqph 146- igyh ckj eSfMdy ds;j ds fy, pkVZ dh Vsdfud fdldh nsu gS \ yksjsal ukbZafVaxsy 147-CWQC D;k gS \
Company wise Quality Control. 148-TQM dk Qksdl fdl ij jgrk gS \ Employees Relation, operating procedures, customer satisfaction financial performance. 149- QIT D;k gS \ Quality Improvement Team

150-izkstsDV okbZ izkstsDV esa tqjku ds vkf[kjh LVSSi D;k gS \

Matter Control system. 151-SQC D;k gS \ Statical Quality Control 152- SPCS D;k gS \ .Statical Process Control

153- leL;k dks lksYo djus ds fy, flxek ds vuqlkj rhljk LVSi dkSu lk gS \ ,susysfll 154- Mk0 tqjku ds vuqlkj leL;k dks lksYo djus ds fy, 12 ok LVsi dksSu lk gS \
Monitor Control system.

155- Mk0 ,0oh0QStuoke ds vuqlkj ba.MLVh ljfdy esa rhljk LVsi dkSu lk gS \
Shop floor control.

156- Mk0 ,0oh0QStuoke ds vuqlkj ba.MLVh ljfdy esa nwljk LVsi dkSu lk gS \

Income Material Control. 157-Mk0 ,0oh0QStuoke ds vuqlkj ba.MLVh ljfdy esa izFke LVsi dkSu lk gS \ New design Control. 158- DokfyVh lfdZy gS & TQM dk Hkkx gS A 159-DokfyVh lfdZy ds eSEcj dkSu gks\ First line employees. 160-DokfyVh lfdZy ls D;k ykHk gSa\ To improve the Quality of worklife gekjs dk;Ziz.kkyh esa lq/kkj gksrk gS 161-DokfyVh lfdZy dk uke psat djus dk eq[; mn~ns'; D;k Fkk NksVs xzqi U.S.A eSustesUV vkSj odZl esa lgh rky esy gks A 162-QCRG D;k gS \
Quality Control Research Group

163-u;s lfdZy dkSu cukrk gS \ dkfMZusVj 164-LVsfjax desVh ds pquko djkuk fdlh ftEesnkjh gS \ dksfMZusVj 165-DokfyVh lfdZy dh ehfVax djuk fdl dh ftEesnkjh gS \ QsflfyVsVj 166-ehfVax attendance fdldh ftEesnkjh gS \ yhMj 167-QSlhfyVsVj dh ftEesnkjh gS & 1-viuh Vhe dks fl[kkrk jgs 2-mudh DokfyVh lfdZy dh ehfVax djkrk jgs 3- Vhe ds vUnj fdlh eSEcj dk eukscy u fxjs 4- lHkh ls lalk/ku eqgS;k djkuk A 168-yhMj dh iksft'ku D;k gS \ igyk uEcj 169-YkhMj dk jksy D;k gS \ lHkh ds lkFk dke djuk 170-DokfyVh lfdZy dh ,DvhfoVh dks yxkrkj pykus ds fy, D;k djuk pkfg, \ eSusteSUV dks lqfo/kk nsuh pkfg, 171-DokfyVh lfdZy dh ehfVax esa D;k djrs gS \ vius dk;Z {ks= dh leL;k dks mBkrs gSa 172-mifLFkfr ds fy, DokfyVh lfdZy ds jftLVj esa eSEcj D;k djrs gSa \ eSEcj lkbZu djrs gS 173-DokfyVh lfdZy ds jftLVj esa L D;k n'kkZrk gS \
Not present for work

174-DokfyVh lfdZy jftLVj esa D D;k n'kkZrk gS \

Deputed on duty

175-rhljs LVSi esa ehfVax djus ls igys D;k ,tSUMk ysrs gS \ 1- mn~ns'; 2- ,tSUMk ckaVuk 3- Iykfuax djuk 176-fofHkUu izdkj ds flEcy fdl izdkj ds yksMkbZxzke esa iz;ksx djrs gSa \ fMVsy yksMkbZxzke 177-Document Symbol and Data base symbol 178-jkmaM jksfcu fof/k czsu LVksjfeax dk nwljk uke gS LVsaMMZ fof/k 179-czsu Lvksjfeax nks VkbZi ds vk/kkj ij gksrh gS & 1- rdZ ds vk/kkj ij 2- jpukRed 180-dkSu lh czsu LVksjfeax fof/k esa fgp gkbZfdax laHko ugha gS fLyi flLVe 181-fgp gkbZfdax D;k gS \ nwljksa dk vkbZfM;k ysuk 182-eksLV baiksjVSaV NkaVus ds fy, czsu LVksjfeax dh dkSu lh fof/k iz;ksx djrs gSa \ jkmaM jksfcu 183-dLVej dk vkbZfM;k ysus ds fy, dkSu lh fof/k iz;ksx djrs gSa \ fLyi flLVe 184-dEiuh esa izksMDV cukus ds ckn QkbZuy pSd dksu djrk gS \ izksMDV DokfyVh ,lqjsaal pSd 185-DokfyVh daVksy ds tUenkrk dkSu Fks \ ts0,e0tqjku 186-PDCA esa P ds nks ikVZ 1- fMlkbZM xksy ,.M vksDtDVhfo 2- gkm Vw ,pho xksy ,.M vkDtDVfo 187- D ds nks Hkkx 1- vjsUt Vsfuax ,.M fjVsfuax 2- Mw 188- PDCA }kjk pSd djus ds nks rjhds gSa 1- ifj.kke ls pSd djuk 2- dkj.kksa ls pSd djuk 189- csfld iqjkus 7 Vwy dkSu ls gSa \ 1-yksMkbZxzke 2-czsu LVksjfeax 3-MkVk dysD'ku 4-LVsfVfQds'ku 5-isfjVks pkVZ 6-dkWt ,.M bQSDV Mk;xzke

7-xzkQ 3 c<k;s x;s VwYk 8- fgLVksxzke 9- LdSVj Mk;xzke 10- dUVksy pkVZ 190-MDA ds LFkku ij nwljh dkSu lh i}fr bLrseky dj ldrs gS] tc MkVk u gks \ uksfeuy xzqi VsfDud 191-PPI Parto Primary Index dh [kkst fdlus dh Fkh \ gVZ eSu us 1983 esa 192-dUVksy pkVZ dc ykxq gq, \ 1931 bZ0 esa W.A 'ksoMZ osy VsyhQksu dEiuh esa 193-LdsVj Mk;xzke dh [kkst & JFW bjlu us 1832 esa 1800 esa xzkQ [kksts oDlVksu 194-xzkQ dh [kkst dc vkSj fdlus dh \ 1800 esa xzkQ [kksts oDlVksu us