Website:www.vctel.com Email: kinhdoanh@vanchung.

vn

GII PHP VOICE IP CHO DOANH NGHIP

I. Gii thiu v gii php Voice IP
in thoi IP phone s dng cng ngh Voice-over IP (VoIP) l cch truyn dn cc cuc gi in thoi qua mng s liu (mng Internet). V vy, cuc gi khng hn ch v ranh gii a l, vn phng cng ty, Post in thoi, gi in bt k u, ch no c internet l c th gi in thoi, cc cuc gi r thm ch cn khng mt tin. Chng ta s tm hiu ti sao li nh th v ti sao s dng gii php ny, trong khi in thoi truyn thng pht trin rt ph bin v hot ng li n nh. Chuyn mch l khi nim rt c bn c s dng bi mng vin thng trong hn 100 nm. iu g xy ra khi mt cuc gi gia hai pha c thit lp, kt ni c duy tr sut cuc gi. Do bn kt ni hai im trn theo c hai hng, kt ni ny c gi l mt mch (Circuit). N to thnh mng in thoi PSTN (Public Switched Telephone Network). Bn nhc my in thoi v nghe thy ngay m mi quay s. iu ny cho bn thy rng bn c kt ni ti tng i ni ht. Bn quay s m bn mun ni chuyn. Cuc gi c nh hng qua mt chuyn mch ti tng i ni ht ti ni bn ang gi. Mt kt ni thc hin gia in thoi ca bn v ng line khc, lc ny mch ang m. Bn ni chuyn trong mt khong thi gian sau gc my. Khi bn gc my, mch s ngt v ng line ca bn gii phng. Trong khong thi gian bn ni truyn, mch s lin tc m gia hai my. Cuc gi qua tng i PSTN truyn thng truyn vi tc c nh l 64 Kbps hoc 1024 bit/giy theo mi hng v tc pht tng cng l 128 Kbps do 1 Kbyte c 8 Kbit. V vy trong 10 pht ni truyn, lng thng tin c truyn ln n 9600 Cng ty TNHH in thoi Vn Chung 1 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn KB gn bng 9.4MB. Nu bn nhn vo cuc m thoi thng thng th rt nhiu d liu c truyn rt lng ph. Trong khi bn ang ni th pha kia nghe, nh vy ch mt na ng truyn c s dng trong thi gian . Da trn iu chng ta gi nh chia file thnh hai na, mi na xung khong 4.7MB. Nh vy c mt lng thi gian trong hu ht cc cuc m thoi l thi gian cht, chim mt na tng thi gian. Nu bn c th loi b c nhng khong thi gian nh vy th file ca bn s nh hn. Mng d liu khng s dng chuyn mch. Kt ni Internet s chm hn rt nhiu nu n bao gm mt kt ni c nh ti mt trang Web. Thay th cho vic nhn v gi d liu, bn cn hai my tnh ng vai tr mt kt ni qua li trong ton b thi gian khng cn bit d liu c hu ch hoc khng. y khng phi l cch thit lp mng d liu hiu qu. Thay th vo mng d liu s dng phng php c gi l chuyn mch gi (Packet Switching). Chuyn mch thng thng gi cho kt ni m v khng i th chuyn mch gi m kt ni trong khong thi gian ln c th gi nhng khi d liu nh c gi l gi (Packet) t mt h thng ny ti mt h thng khc. My tnh gi khi d liu trong cc gi nh ti mt a ch ghi trn mi gi. Khi my tnh nhn c cc gi n s tp hp li thnh d liu gc. Chuyn mch gi rt hiu qu n gim nh thi gian kt ni gia hai h thng, gim ti trn mng. Cng ngh VoIP s dng phng php chuyn mch gi. V d khi s dng mt cuc gi 10 pht trn PSTN th n cng s dng y 10 pht truyn dn 128 Kbps. Vi VoIP cuc gi ch mt 3,5 pht truyn 64 Kbps v mt 6,5 pht truyn 128 Kbps. y l trong trng hp cha s dng phng php nn d liu (Data Compression), kch thc d liu s gim nhiu khi s dng phng php nn. u im ca gii php voice IP Cng ty TNHH in thoi Vn Chung 2 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn Gi in min ph gia cc chi nhnh. C th kt ni vi cc nh cung cp dch v Internet phone gi quc t m khng cn nng cp thit b. Nhn vin t xa c th ng nhp vo h thng thc hin cc cuc gi ni b v nhn cuc gi t bn ngoi bt k u trn th gii. C th s dng softphone trn my tnh bn nhn cuc gi v thc hin cuc gi. C nhiu tnh nng ni tri nh m thoi tng tc vi ngi dng(IVR), cuc gi hi ngh (call conference), ghi m cuc gi, gi tin nhn Voice mail. C th dng in thoi bn, in thoi i ng gi quc t gi r thng qua tng i IP. D dng nng cp, c th tch hp vi nhiu ng dng khc. D dng di chuyn in thoi t phng ban ny sang phng ban khc m khng phi i dy li.

II. Yu cu ca ngn hng ACB Thit k gii php cng ngh Voice IP gia cc n v thuc hi s ca ACB(Tr s chnh t ti TPHCM v mt s b phn t ti H ni) v gii php tng th Voice IP cho ton b ngn hng (Hin ti ngn hng c khong 5000 nhn vin, 120 chi nhnh) Vi yu cu: H thng hot ng n nh, an ton, hiu qu Tnh bo mt thng tin Kh nng tng thch vi h thng hin ti Kh nng m rng thnh h thng Video conference Vi gi thit t ra Tt c cc chi nhnh u c tng i ni b PABX v h thng hot ng bnh thng. Tt c cc chi nhnh u c ng truyn s liu ADSL bng thng

Cng ty TNHH in thoi Vn Chung 3 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn

III. Thit k h thng 1. M hnh tng qut

Mobile user Home user Mobile user

Gi ni ht
i h t

Mng in Thoi Cng Cng

Mng in Thoi Cng Cng

Virtual Telephone Network

INTERNET
CN Nha Trang

G i n

CN Lt

Mng in Thoi Cng Cng

Mng in Thoi Cng Cng

G in i h t

CN Nng

Head office TP. HCM

ITSP gi VDC, OCI, Voice777 ,... r

G iq u

Chiu gi quc t
ct

Gi gia cc CN Gi ni ht PSTN

Cng ty TNHH in thoi Vn Chung 4 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn 2. S lin kt gia cc chi nhnh

3. Cc phng n A.Tng i IP-PABX: a. Cc tnh nng ni tri ca h thng tng i IP IVR (m thoi tng tc vi ngi dng) in thoi hi ngh (Call conference). Lu chi tit cuc gi (Call details) Call forward, call transfer, call waiting, DND (Do Not Disturb) Call parking (Chuyn cuc gi c qun l). Call queuing (Xp hng cuc gi). Cng ty TNHH in thoi Vn Chung 5 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn Call recording (Ghi m cuc gi) Music on hold (nhc ch) Kh nng tch hp vi c s d liu. Ringing Group ( chung theo nhm) Voice mail (tin nhn thoi): nghe tin nhn thng qua in thoi hoc gi email ti cho ngi dng. DISA (S dng tng i nh thit b trung gian gi quc t). Qun l cuc gi. b.Mc n nh, v an ton ca h thng ph thuc vo hon ton ng truyn s liu ADSL ca nh cung cp dch v, c. Tnh bo mt ca h thng cao d. Kh nng m rng cc User l khng gii hn e. Tng thch vi h thng hin ti Nhc im: u t li h thng mng in thoi ca ngn hng hu nh hon ton mi. Chi ph u t ln Khng tn dng trit c s vt cht sn c ca mng in thoi ngn hng an ton thng tin khng cao. B. S dng Gateway IP kt hp vi th nh cung cp dch v u im ca phng php ny l chi ph ban u thp, Nhc im: Kh nng m rng l hn ch, ph thuc vo nh cung cp dch v, Gii php ny thng ch p dng cho gia nh, doanh nghip nh lu lng cuc gi t,khng p dng cho cc doanh nghip nht l cc doanh nghip ln nh ngn hng C. S dng SIP Server . a. Cc tnh nng ni tri ca h thng SIP Server Cng ty TNHH in thoi Vn Chung 6 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn IVR (m thoi tng tc vi ngi dng) in thoi hi ngh (Call conference). Lu chi tit cuc gi (Call details) Call forward, call transfer, call waiting, DND (Do Not Disturb) b. Mc n nh v an ton ca h thng ph thuc vo ng truyn s liu ADSL ca nh cung cp dch v, c. Tnh bo mt ca h thng cao d. Kh nng m rng cc User l rt ln, mi SIP Server qun l c 250 User v vy d dng m rng mng in thoi ni b ca ngn hng mt cch linh hot v mm do e. Tng thch vi h thng hin ti

u im : C th nng cp mng in thoi sn c ca ngn hng s dng song song ng thi c chuyn mch knh (qua mng PSTN) v chuyn mch gi(Parket switching). V vy n to ra mng in thoi s dng c chuyn mch knh v chuyn mch gi to ra mng in thoi an ton thng tin cao, hiu qu v kinh t rt ln Tn dng trit c s vt cht sn c ca ngn hng Chi ph ban u thp D. Kt lun: Sau khi phn tch yu cu ca ngn hng ACB v da trn c s vt cht ca ngn hng. Chng ti khuyn co ngn hng nn s dng gii php SIP Server. Bi v gii php ny hiu qu nht v kinh t v mng in thoi ca ngn hng an ton cao. IV. Gii php SIP Server 1. Thit k h thng Ti vn phng chnh (head office): b xung thm SIP Server vn gi nguyn mng in thoi ni b hin c Cng ty TNHH in thoi Vn Chung 7 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn Ti cc chi nhnh v phng giao dch:Gi nguyn mng in thoi ni b hin c, b xung thm cc gateway IP Nhn vin i cng tc hoc nh c th kt ni vo h thng nhn v thc hin cuc gi ni b cng nh ra bn ngoi bng in thoi IP hoc softphone. Tr s chnh v cc chi nhnh, phng giao dch lin kt thng qua h thng mng WAN. Mi chi nhnh khi thc hin cuc gi quc t s thng qua cc nh cung cp dch v in thoi Internet (ITSP). Mi chi nhnh s dng 1 ng ADSL kt ni li vi nhau.

Cng ty TNHH in thoi Vn Chung 8 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn

2. S kt ni gia cc chi nhnh

Cng ty TNHH in thoi Vn Chung 9 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn

3. S m rng chi nhnh

Cng ty TNHH in thoi Vn Chung 10 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn

4.Danh sch cc thit b STT Thit b hin ti S lng Phng n thay th & b sung

Thit b VOIP 1.1 in thoi Analoge 1.2 SIP Server 1.3 Gateway kt ni 1.4 1.5 1.6 PTSN/VoIP 4 cng FXO Gateway kt ni PSTN/VoIP 2 cng FXO Gateway kt ni PTSN/VoIP 8 cng FXS in thoi IP, ATA

ty theo s Port FXO, FXS Ty theo vn phng giao dch Ty theo vn phng giao dch Ty theo vn phng giao dch

1.7 Soft phone H THNG NG TRUYN 2.1 H thng ng in thoi 2.2 2.3 PSTN ng truyn Internet Ti khon gi quc t SIP

# Tu nhu cu # Mi chi nhnh phi c ng internet ADSL hoc leased line # Tu nhu cu.

Cng ty TNHH in thoi Vn Chung 11 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006

Website:www.vctel.com Email: kinhdoanh@vanchung.vn

5. c im cuc gi sau khi nng cp Stt 1 2 3 4 Cuc gi lin tnh ca cc my l gia cc chi nhnh vi nhau Cuc gi quc t Cuc gi ca nhn vin ngn hng ra cc mng vin thng PSTN, Vinaphone, Mobilefone, Viettel..vv Khng mt tin Chi ph gi r Cc tnh bnh thng Cc loi dch v cuc gi Cuc gi ni b cc my l ca chi nhnh Gi tr kinh t Khng mt tin

Cng ty TNHH in thoi Vn Chung 12 151-157 ng Tin ng - ng a H Ni T: 04.5375995 / Fax: 04.5376006