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The summary of discussions at QualityGurus.com

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Benets of ISO 9001 Certication

February 2011

ISO001
Benets of ISO 9001 Certication
The summary of discussions at QualityGurus.com February 2011
What are the benets of ISO 9001 certication?

Benets to All Innovation and improvement.

Better management control and reporting. Marketing tool for sales promotion. Increased credibility. Process Improvement Increased productivity

Greater employee awareness about quality.

Benets to Employees

Employees know what to do and how to do it. Enhanced communication among employees. Clarity in job specication.

There is only one valid purpose of business; to create a customer.

Benets to Society Contribute to the quality of life in general by ensuring improved health and safety. Reduced environmental impact. Benets to Customer It assures the consumers that they provide quality products and services.it makes companies stand out from their competitors Reassurance to customers that their organization consider to the needs and expectations of customers and follow complaints and satisfaction of customers as a requirement
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Consistent, repeatable processes and a common system

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Fewer problems with failures in service or product quality.

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Quality Management has been achieved in many orgaConclusion nizations due to the emergence of quality standard From the above it is quite obvious that ISO certicabodies of which the ISO 9000 series is one of tion brings about so many benets which vary from one them. There is no doubt that its creation is among angle to another. the positive impacts that have happened to the To conclude, ISO certication is still a good referarea of quality in most organizations. 1 ence to begin the process of quality improvement no Benets to Company wonder ISO certied service organizations place much emphasis on quality measurement than do non-certied Makes it easier to satisfy customer needs. service rms. Therefore, ISO certication can deliver Better management control and reporting. business benets but ISO certication should be seen Requiring organizations to continuous improve- as part of an overall continuous improvement process, rather than an end in itself. ment.

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