MANAGING DIVERSITY

Defined as acknowledging, understanding, accepting , valuing and celebrating differences among people Becoming increasingly important due to demographic changes

TOOLS FOR MANAGING DIVERSITY

Top leadership commitment Diversity as a part of an organization's strategic plan Diversity linked to performance Succession planning Recruitment Diversity training Accountability

BENEFITS
Increasing in productivity Increase in Creativity Language skills New attitudes New processes Business image More effective execution

CHALLENGES
Negative attitudes and behaviors Communication Resistance to change Implementation of diversity

CHANGING EMPLOYEE EXPECTATIONS

What an employee expects from his work, from his employers and organization Earlier job security Now, am I heard? Do I matter? Why am I here? Change in managers role

WHY IS IT IMPORTANT
Influences performance Influences Commitment Influences Job satisfaction Success of the employees Employee retention

HOW TO MEET EMPLOYEE EXPECTATIONS

Open, sensitive work environment Structure Vs. Independence Work Vs. Personal Life Career Growth and opportunities Communication Adequate training Credit for work done Fair remuneration and bonus Reasonable workload